LovBe Lab Grown Diamonds Reviews 75

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was so unsure of buying from LovBe. But Alyce did everything right, strictly professional. She did everything she said she would and kept me in the loop from day one. I gave my wife the 1 carat marq... See more

Rated 5 out of 5 stars

An absolutely fantastic company. I used LovBe to design an engagement ring fully online before collecting the ring and proposing in NYC. Alyce was so helpful from day 1, customer service was... See more

Rated 5 out of 5 stars

After extensive research on genuine mined diamonds, lab grow diamonds, and simulated diamonds, and the comparison in price and value, my fiance and myself decided to go with a lab grown diamond. LovBe... See more

Rated 3 out of 5 stars

The product (diamond) is beautiful! They did an excellent job with it. Customer service after the sale could be improved. Before the sale it’s good - but it slides noticeably after the sale. Two email... See more

Company details

  1. Jeweller

Written by the company

At LovBe, we promise that our lab grown diamonds will present you the most brilliant choices at an amazing value. Build your ring using our online Ring Builder©, experience our gorgeous lab grown diamonds in high definition videos and make smart choices. We offer Free Shipping, Free 60-day Returns, Lifetime Warranty, Lifetime Diamond Upgrade & Lifetime Referral Rewards. Mail, Call or Chat with Our Diamond Concierge Today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

75 reviews

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Rated 5 out of 5 stars

Very good experience

The product matched the description available online. The ring was very well and discretely packaged. The ring looked very shiny. I was nervous about the size, but it fit nicely on my girlfriend’s finger. I would totally recommend LovBe to a friend.

Thank you guys!

6 January 2021
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMENDED!

HIGHLY RECOMMENDED! LovBe has fantastic customer service. They answered my questions very quickly and even helped to coordinate an engraving. The ring was delivered to my door in discrete packaging. It looks incredible, and my now fiancee loves the ring.

4 January 2021
Unprompted review
Rated 5 out of 5 stars

More than satisfied!

I was unsure about using Lovbe because I had never heard of them before, but I could not be more happy! The ring came out amazing, and at a fantastic price! I was thrilled to support a smaller/newer business and not compromise quality.

26 December 2020
Unprompted review
Rated 5 out of 5 stars

Purchasing from LovBe was a great…

Purchasing from LovBe was a great experience, from navigating the website, finding a great gift, and ordering. I was able to work directly with Alyce, who answered specific questions and kept me updated with great communication. The order arrived very quickly and packaged well, and the recipient loved it! Would definitely order in the future, and recommend LovBe to anyone looking for a great jewelry-buying experience.

17 December 2020
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with my…

I couldn’t be happier with my experience with Lovbe! They were very accommodating to our timeline, were extremely transparent with every step, texted us with updates and shipping information, provided all of the certification documents, and gave us a beautiful diamond at a great price! We even had it certified that it was what we paid for by the jeweler we got the setting from, which set our minds further at ease. I couldn’t recommend them more highly!

9 December 2020
Unprompted review
Rated 4 out of 5 stars

Experience was great except that they…

Experience was great except that they need a better system for tracking product status after purchase. I had no idea what was going on with my diamond for the first few weeks and had to periodically contact customer support for updates.

5 December 2020
Unprompted review
Rated 5 out of 5 stars

Since it is a new company

Since it is a new company, I was hesitant at first. I actually had canceled my first initial order but eventually reordered it. They were really helpful and called me with answers. The only thing I wish they did was updates on the status or stage of your ring. Other than that I had a pleasant experience. The ring turned out beautifully and at a great price! Definitely reccomend.

11 November 2020
Unprompted review
Rated 5 out of 5 stars

Great Service, Great Product, Never Pushy

I was looking for a gift for my wife to commemorate the birth of our first child and found LovBe through RareCaret. I filled out an inquiry and within an hour someone from LovBe reached out to me over the phone to help with the order. Alyce at LovBe was super helpful in helping me pick out the diamond and was able to assist with a custom request I had. The item I ordered arrived with time to spare and LovBe was great at communicating status updates throughout the process. I also really appreciated that they were never too pushy with their sales pitch. I told them what I was looking for and what my budget was and they were able to help me pick out a great gift without going outside of these constraints.

5 November 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic value and responsive customer support

The diamond we purchased was of exceptional value, at an extremely competitive price. It shipped quickly, and we were able to verify with an independent gemologist that its described characteristics were accurate.

I had a couple of questions about my order, and called the listed business number - they were very fast to respond, and resolved my questions right away.

4 November 2020
Unprompted review
Rated 5 out of 5 stars

Great company.Great price. Great experience

Found out about the lovbe though rarecaret. Was a bit skeptical but decided to try it. Bought a diamond and ring for a exceptional price. Ring came in a gift box and wife was utterly speachless when I gave it to her. Ring was beautiful and was exactly what they said it was. Well worth the price, experience and delivery. I would highly recommend lovbe.

4 November 2020
Unprompted review
Rated 5 out of 5 stars

Great Quality for less money

Same high quality that you expect from any company but prices were much lower for the same diamond. Customer service was outstanding. I had to change my order and Alyce was quick to respond and resolve the needed change. She has followed up with me multiple times to ensure my satisfaction. Will most definitely choose Lovbe in the future and will recommend to all my friends/family looking for diamonds

4 November 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful Experience

We looked at several different companies when shopping for the diamond she wanted. We happened to come by LovBe who had similarly sized diamonds but a much higher quality for the same price. It was a no brainer. 60 day money back guarantee, great customer service, and overnight shipping are just the cherries on top. I would highly recommend LovBe when shopping for a diamond!

4 November 2020
Unprompted review

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