Good price, information well displayed. One thing that could be improved is that when booking on website, the final screen does not update to 'booking confirmed' after successful payment. Rema... See more
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Review summary
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Very good website, clear and easy to navigate as a first time holiday buyer. Wish you could filter things like adding luggage, reserving seats, transfers and those added extras so the prices you’re lo... See more
Paying on the website failed twice so I had to call up, the lady I spoke to was brilliant and sorted everything but I did end up paying slightly more and I had to pay a deposit and then pay the balan... See more
All easy except the online App shows different flight times from the written Confirmation!!!! And why if I want to change my Hotel to one that is £2 to 300 pounds dearer online do you want to charge... See more
Company details
- #181 of 203 best companies in Travel agent
Written by the company
At loveholidays, we’re on a mission to open the world to everyone. As one of the UK’s leading (and fastest-growing) online travel agents, we offer unlimited choice, unmatched ease and unmissable value, making your dream holiday a reality in just a few clicks. Our head office in London is home to a team of dedicated holiday experts, who not only develop our brilliant website and app, but support customers before, during and after their trips. Every year, we send over 4 million happy Brits abroad – and we’re so loved by our customers that we’ve won awards for it. If that wasn’t enough, we were the first UK online travel agent to become Ryanair-verified and our holidays are fully ATOL protected, so you can have peace of mind that your money’s in safe hands. Frequently Asked Questions - https://www.loveholidays.com/faq/
Contact info
5th floor, 3 Shortlands, Hammersmith, W6 8DA, London, United Kingdom
- loveholidays.com
4.3
Excellent
265k reviews
Asks customers to review
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It was very easy
24 May 2026
Easy to book
24 May 2026
Love Holidays excellent
We travelled with Love Holidays for the first time last year, and everything from booking online was great from beginning to end the hotel etc was exactly as described, no complaints about anything, so much so that we've just booked again for September this year and are hoping for the same experience, watch this space !!
25 May 2026
Very easy to book without any fuss
25 May 2026
That love holidays do have nice customers service who are willing to help a customer if they are struggling
The lady called Daisy helped me with my booking she was very friendly and basically booked my holiday by asking me my details to go ahead she knows her job and she told me to email her if I have any problems.
23 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
You didn't mention which terminal at…
You didn't mention which terminal at Heathrow my departure will be.
22 May 2026
Reply from loveholidays UK
Hi Saba,
Thanks for your patience so far
I really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.
Just to let you know, terminal details aren't usually available when you first book. The airline will release this information when check-in opens, which is normally between 24 and 48 hours before you fly. You'll be able to see everything you need on your boarding passes then.
Please be assured the comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.
With best wishes,
Warren
David was very patient with me and…
David was very patient with me and helped me step by step, very friendly too. I will deffinatly use you company again 😀
24 May 2026
Booking the hotel was very easy
Booking the hotel was very easy. Many hotels could use more photos of the beach.
22 May 2026
Inice and easyt was stright forward service,with no…
It was stright forward service,with no hassle.
23 May 2026
Easy to book holiday and bit cheaper…
Easy to book holiday and bit cheaper then some of the holiday shopping out there
23 May 2026
Easy to navigate website
Easy to navigate website. I knew where I wanted to go so it was even easier!😁
25 May 2026
Stay CLEAR Holiday was absolutely horrendous.
Holiday was absolutely horrendous.
Paid thousands for a brazil holiday, photos of hotel were amazing on arrival it was like faulty towers. Complained to loveholidays nothing done. Transfers were not paid for so had to pay twice, no refund offered. It was so poor that I had a milan trip booked and forfeit the £600 I already paid. I will never use this company again... stay clear.
24 December 2025
Reply from loveholidays UK
Hi Jon,
Thanks for your patience so far.
I really appreciate you taking the time to share your comments with us, and I’m sorry for any disappointment your recent experience with us may have caused.
Due to data protection laws we can only discuss and amend the booking with the lead passenger after a series of security questions have been correctly answered. Unfortunately, the information you've provided wasn't enough for us to locate and discuss this booking with you.
If you still require help, please contact us via phone or reach out to our Manage My Booking team here https://bit.ly/3lb2IGM. Follow the steps listed in our help page to login to the booking and speak to the right team.
Please be assured the comments have been shared and noted, and will be used as feedback as we continue to improve our service and customer experience.
With best wishes,
Warren
Booking
Very straight forward in booking our break with loveholidays.Will let you know if our hotel experience is good or bad. Time will tell.
25 May 2026
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