Black Sheep Interiors Reviews 

179
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often finding them unique and well worth the money. The service receives high marks for being fantastic, efficient, and helpful, with many appreciating the personalized approach. People frequently highlight quick delivery, secure packaging, and clear communication regarding orders. However, some customers also noted issues with their orders, including delays in delivery or items not being received as expected. There were also instances where products arrived damaged, requiring repairs or replacements, or their appearance did not entirely match the online description, such as color discrepancies or fading paint.

What people talk about most

Product

People report positive experiences with product, often highlighting the unique, quirky, and engaging nature... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Service

Reviewers mention positive feedback about service, highlighting it as fantastic and efficient from start to... See more

Quality

Customers had positive experiences with quality, with many reviewers praising items as bright, colorful,... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely product, (Go Away I’m Reading mug) and even though delivery took a little longer than expected Black Sheep Interiors reached out via WhatsApp to keep me in the loop as to what was happening. Ca... See more

Rated 5 out of 5 stars

Fantastic service from start to finish. Updated when order was in. Delivered on time, lifting item to where it was needed. Unwrapping item and taking rubbish away with them. Absolutely fantastic... See more

Rated 5 out of 5 stars

I received the 2 Angels yesterday! There absolutely gorgeous, Also the hands that does heart sign .... 📦 Packaged so well ..Thank you one grateful customer 😘

Rated 5 out of 5 stars

The quality of the pieces I ordered were outstanding. Delivery was quick and painless. When they all arrived one of the smaller pieces had been damaged in transit. I got in touch and provided picture... See more


Company details

  1. #282 of 401 best companies in Home Furniture Shop
  2. #43 of 55 best companies in Furniture Accessories

Written by the company

Whether you’re on the hunt for a standout centerpiece or simply browsing for inspiration, a visit to Black Sheep Interiors promises to be a adventure you won’t forget.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

179 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(179)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Great company BUT

Great company, Great product however...
The slight sheen silver gray Leopard statue is not a true reflection of the product. Ours arrived and is a darge beige matt colour which really wasnt what we were looking for. They responded to say they were all like that and the manufacturer said its the way they are... If it wasnt such a wonderful little statue it would be going back

14 October 2025
Rated 5 out of 5 stars

Lovely product, seems like a nice company

Lovely product, (Go Away I’m Reading mug) and even though delivery took a little longer than expected Black Sheep Interiors reached out via WhatsApp to keep me in the loop as to what was happening. Can’t really fault the service to be honest. Thanks!!

26 August 2025
Rated 1 out of 5 stars

Frankly I'm quite appalled and angry

Frankly I'm quite appalled and angry. I bought this as a gift, and felt it a little expensive with postage also, but ordered nevertheless.
Then I get a Royal Mail notice to say the sender didn't pay enough postage, and I had to pay an additional £3.20 to receive my parcel.
Not acceptable 😒
Your response was incredibly unhelpful too. I did not know who the parcel was from. Royal Mail leave a card saying insufficient postage. I paid online, and it is not until the parcel arrives and is opened that you become aware who the sender is!

6 August 2025
Black Sheep Interiors logo

Reply from Black Sheep Interiors

Hi Susan,
Sorry to hear about this issue. Yes your correct this shouldn't have happened. If you would have contacted us, we would have spoken to royal mail and sorted this issue out for you.

Thanks
Black Sheep Interiors

Rated 1 out of 5 stars

More grief than it's worth

I wanted to order a set of mugs which were out of stock so signed up to be notified when they were back in stock. I got the email notification and placed an order immediately only to wait 3 weeks without any updates. I emailed asking for an update and was told they were waiting for them to arrive back in stock so they could dispatch them. Not off to a great start but they were quick to reply to my email and I wasn't too worried. Then when they arrived they were very poorly packaged and inevitably one of the mugs had broken. It's now taken another almost 3 months (!!) to receive the replacement and they didn't pay sufficient postage for the parcel so I ended up having to pay for the postage myself. Not happy and definitely will not be recommending this company to anyone.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Icecream

Even though it took a while which they did let me know, the wait was worth it, beautiful item I want another but no sign of it on there website 😁

19 March 2024

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