Lovense Reviews 2,328

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as first-class and of the best quality they have ever used. People appreciate the intense vibrations and comfortable fit of the toys, noting that they are effective and provide an incredible experience. The user experience is consistently praised, with many finding the devices easy to use and the overall process smooth. However, some people were dissatisfied with the app, mentioning occasional connection problems and inconsistencies, particularly when trying to sync toys for broadcasts. A few other people also felt that the delivery service could be improved, citing issues with melted chargers and products not lasting as long as expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality and performance. Many reviewers praise... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products, highlighting them as the best... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the app very functional,... See more

Application

Clients share ambiguous opinions on the app. Many reviewers praise its functionality, ease of use, and the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise the quick, discreet, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Gush 2 feels amazing, fits wonderfully (aided by the 2 adjustable bands) and gives intense vibrations. I somehow expected to be able to separately control it's two functions, which is the reason f... See more

Rated 4 out of 5 stars

the toy overall is fantastic, a lot larger than expected but understandably. the only issue I see that led to 4 instead of 5 stars is the sleeve one of the bumps inside it seems to have a bit of damag... See more

Rated 4 out of 5 stars

Great products. Good Service and Very functional app. A Minor fault, the app does support music players very well. Need Improvement on this. But otherwise excellent business

Rated 5 out of 5 stars

I inadvertently ordered the wrong size and quickly contacted support who very kindly adjusted my order in time before shipment of the original. Consequently, my order arrived still on time but correc... See more


Company details

  1. Sex toy store

Written by the company

We develop sex tech for long distance couples, frequent business travelers and cam models!


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Do not buy this in Australia

I bought this in Australia, it was sent from Melbourne and I can't even plug it in. So disappointing the plug isn't even compatible!

15 February 2026
Unprompted review
Lovense logo

Reply from Lovense

We sincerely apologize for the frustration and inconvenience caused by the situation you met. We truly understand how disappointing this must be for you. Please kindly visit our official support page via the link below and reach out to our dedicated team with all the details of this problem:
https://www.lovense.com/contact
Our support staff will provide you with professional assistance and a suitable solution for this issue as soon as possi

Rated 5 out of 5 stars

Mistress approved

Easy to move the head to hit all the right spots. Super fun with long distance with the mistress.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

I've been using lovense for the last…

I've been using lovense for the last 1389 days. Their technical support is non existent, my toys no longer react to tips and despite booking a time slot to have someone look at the issue via anydesk I've literally been ghosted. It's such a shame they hold the monopoly on camming toys because otherwise I would recommend using an entirely different company. I'd like to note that my issue has been ongoing for over a year. Abhorrent company with no customer service.

14 January 2026
Unprompted review
Lovense logo

Reply from Lovense

We’re truly sorry for the terrible experience you’ve had over this year, and thank you for being our loyal user for long time. We regret the unresolved toy issues and the let-down with your scheduled technical support—this is not the service we aim to provide.
Please reach out to https://www.lovense.com/contact with your details, and our team will follow up with you promptly to resolve this.

Rated 5 out of 5 stars

Wow, absolutely amazing

One of the very few toys that I have received that isn’t in the toy graveyard because they just wasn’t what we were looking for. But for a 69-year-old guy this toy is absolutely amazing.

10 January 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient, but quite loud and the battery doesn't hold long. But REALLY nice.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Lush Anal . . . WOW!!!

Lovense is already an amazing company their quality is amazing, I have a lot of their toys it allows long distance play with my Dominant who is amazing, I tried out the Lush Anal for the first time and it is my favorite toy as a Transgender Woman. It pushed me over the edge while which not many toys can do. Amazing!!!

2 January 2026
Unprompted review
Rated 4 out of 5 stars

Great toy minor improvements

I truly love the ease of getting it in and the vibrations. If there would be anything I would suggest is the rotation feature to be more prominent to hit the spots. The battery does not last as long as I'd like since I'm trying to become a better bottom. Definitely was hot having someone else controlling the toy.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

A great find, somehow better than my other toy from the same brand

This toy (Dolce) is very easy to enjoy, easy clean up, easy fun, lots of lovely premade patterns in the app. I have had a lovense lush 2 since like 2019 that I used long distance with my bf and I thought I had the best vibrator then. This one is far superior. It was hands free fun 4 times within 5 hours. Highly recommend!

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT do business with this company

Do NOT do business with this company, they do not respond to customer service email promptly after requesting a cancelation. Customer service conveniently did NOT respond and there now have shipping to Malaysia now I cancel but but no any response

12 December 2025
Unprompted review
Lovense logo

Reply from Lovense

We are sorry to hear the this situation. Please contact us at https://www.lovense.com/contact and we will provide further assistance. Thanks.

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