Loveoutlet Reviews 

Paid an extra 8 pound for next day delivery on the 31st of December and my package was due to arrive on the 3rd but didn't arrive till the 4th and despite raising these concerns with loveoutlet they just dismissed it and didn't offer to refund the extra money paid for delivery shocking customer service and to say we reopened on the 3rd and dispatched your order then I ordered it before the cut of point on the 31st of December so guaranteed next day delivery is supposed tl be next working day witch is clearly the 3rd so the 4th isn't on time at all as you u have tried to claim in your pathetic response now there's there customer service for everyone yo see for themselves thanks for the enlightenment rip off all your customers for the 8 pound postage bet that's your little holiday fund scam that you got on the go isn't it ha still banging on that the 4th a as on time guaranteed next working day delivery if ordered before 2 I ordered before dinner time and you have clearly stated that you dispatched my parcel in the 3rd the day it was supposed to arrive and continue to try and just blag that the 4th was right when it clearly isn't then you thought cause your not happy about a complaint you would band about what I'd bought on the hope of embarrassing me something else any future customer will have no dought noted and when you rip people of its generally going to irritate them so you should be used to a few swear words by now customer service policy if anyone compliant well tell everyone wha5 they bought in the hope they get embarrassed and delete there bad review nice tactic guys real smooth 😉 oh and you didn't post your rude replies to my emails for everyone to see did you 😅😅 your good at this customer service aren't you 🙈🤣🤣

Easy to order, quick delivery and quality items

Ordered one product with this company and paid for it to be internationally shipped. Product has still not been delivered nearly 2 months since I ordered it. Emailed to ask what the issue is and they advised the recipient needs to sort it out. Ridiculous. The recipient has not been contacted by the courier and we are still none the wiser. They advised they would ask Royal Mail to investigate but never came back to me with any update on that. Now I have paid for something which is just stuck in an airport and this company has done little to rectify the situation.

best store in uk

bought a device last week - was home all day expecting delivery - didnt arrive - received mail saying delivery attemted byt now I must pick it up from a post office that was half an hour drive away - sent refund request which was ignored.
Had a friend going that way days later so collected
When I used it it lasted 5 minutes then the small flat hard to come by batteries supplied gave up so my love session was incomplete

Loveoutlet brilliant paid for next day delivery dpd said 3 days loveoutlet got straight on to it got my parcel next day thanks to loveoutlet team

Fast and efficient delivery

We bought a selection of toys and love them all, speedy delivery, discreet packaging and reasonably priced too! This site is overlooked!

Ordered a product on Friday for a next day Saturday weekend DPD delivery (additional 10 pound delivery). However its Sunday now and the only email I've got was from Friday confirming my order and informing me they will email me once the item has dispatched. But the item hasn't even left their warehouse yet. I'm addition I've also sent emails on Saturday and Sunday asking for an update but unfortunately I got no response. I will be requesting a refund tomorrow and I won't be using this service. It was my first and last time. No communication, not reliable and false advertising. All of this could of been prevented had their been a more reliable customer service in place such as phone or live chat services.

First rate service very happy with my purchase will be ordering again

Good service from Loveoutlet 5* on deliver ect have no issues ordering with them again!.

However the product was not as expected and not worth the money in my opinion.

It's very tight as advertised, and started to hurt after a few minutes. Its also very flimsy. I wouldn't recommend this product for the slightly biger then average male size.

My 3 star rating is only a reflection for the product its self and my personal experience.

Products bought. With simplicity. Upon arrival. Product way to large for my personal use!
Have tried to return. It’s a nightmare, still unresolved.
😔

Received my order really quickly and the quality of the items was exceptional. I'm so pleased I went with such an affordable option. The items were as described, but the materials were better than I expected.
Will be using again.

Ordered a sextoy from loveoutlet and received it fine.

Then when the device stopped working they took an extensive amount of time to answer my requests.

First, their return form doesn't work properly cause they are still using popup (what a joke!) but even if it goes through they do not reply to request trying for the 30 days return to finish.

Second, after emailing them and insisting I finally got someone to answer my email and was able to get, non without pain, the return address.

Now that I returned the product in time they say that the product is extremely dirty and it's not safe for them to push the only button of the device to realise that it doesn't work any more. Whereas I, for obvious reason, took extensive time to clean it! They were also "shocked" that their product has been used extensively, like what are you expecting from me to leave it on a shelf? It's a prostate massager there isn't 1000 ways to use it it's not my fault if you are selling bad products.

So be aware of that and order from an honest website instead you can get lucky and get a working device but if you need to return it you can sit on your money ... I wish I looked at reviews Love Honey seems to at least respect their customers.

EDIT: you don't even know how your own website is working ... if my popup blocker is triggering that means you have pop ups. So you say you reviewed the conversation so I'm asking why they didn't answer when I asked for proof that the product was dirty? Which literally means you guys can just make things up about it and get away with it.

EDIT 2: so if you just make a simple Google translate request you'll see that this pseudonym isn't obscene at all... just mean lazy person xD... And I'm using trustpilot as a way to fight back when companies aren't being honest (like your company). And that's pretty much what everyone is using reviews for! It isn't surprising that I'm not the only on to complain about your refund system.

5*, 2nd order and it was perfect

Item was exactly as described, the delivery was discreet and quick..

Well the ball bearings keep falling out. And the thruster will only work if I keep the button pressed in . Not really worth the money.