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LOVESPACE Reviews 6,976

•
TrustScore 4.5 out of 5

4.7

Warehouse
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Review summary

Created with AI, based on recent reviews

Considering 1,268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often highlighting their efficiency and care in handling belongings. The service is frequently described as excellent, with many appreciating the smooth and stress-free process, from setting up storage to collection and delivery. Reviewers often note the promptness of the delivery service, with drivers arriving on time or even earlier than expected, and providing clear communication. However, some customers also noted issues with customer service, reporting difficulties in reaching a real person, receiving unhelpful responses, or experiencing communication failures regarding their deliveries. There were also instances where drivers did not adhere to collection instructions, arrived without warning, or failed to show up on time, leading to inconvenience and stress.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their helpfulness, friendliness, and... See more

Service

Customers consistently note positive experiences with service, often describing it as great, efficient, and... See more

Delivery service

Users describe positive interactions with delivery service, often highlighting quick and brief collection... See more

User experience

Clients share positive opinions on user experience, highlighting the process as efficient, seamless, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising helpful and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The collection service showed earlier than anticipated which was quick and brief. The driver, Usman, handled my boxes with extreme care making sure not to break anything while going down the stairs.... See more

Rated 5 out of 5 stars

Ally is awesome. His communication skills and efficiency were on point. Super helpful and came earlier than I thought he would. Super satisfied.

Rated 5 out of 5 stars

Collection driver was amazing. I'd been nervous about carrying everything down to wherever the van got parked myself. I knew I could do it but it would be heavy. Collection guy was friendly, knocked o... See more

Company details

  1. #7 of 20 best companies in Warehouse
  2. #16 of 35 best companies in Logistics service
  3. #18 of 29 best companies in Self storage facility
  4. #34 of 57 best companies in Storage facility

About LOVESPACE

Written by the company

Storage with convenient doorstep collection and delivery.

LOVESPACE make it easy to store your stuff without leaving your home. You won't need a car to get your stuff into storage - we'll come to you, saving you time and money.

LOVESPACE are storage experts, having served over 80,000 customers. Whether you need to move and store a few boxes, or you need a Storage Unit, they'll have a service to suit you.

To make storing your stuff even easier, you can book online in minutes. All you need to do is tell them where and when you need them, and they'll do the rest!

The UK's 1st by-the box storage service

Written by the company

Storage with collection and delivery
Collection is free! We’ll pick up your items from anywhere in mainland UK on the day that's most convenient for you. When you want your items back, we can deliver your things to a new home or your favourite campsite (in fact to any mainland UK address), not just where we collected them from.
From just £0.75 per box per week
We will store your boxes, bikes, suitcases and other bits and bobs for just a few £s per month. Your items will be carefully stored in one of our secure, climate-controlled, CCTV-monitored warehouses. Ready and waiting for when you need them back.
Simple to manage your items online
Manage your belongings online with your own LOVESPACE account. Need your box of winter woolies back, but want to keep your suitcase and bike in storage? No problem - simply select the items you want back, and we can return them to you as soon as the very next day.
A multi award-winning business
WINNER, Fast 50 Growing Technology 2018 from Deloitte UK, High Growth Team of the Year at the UKBAA Awards 2015 | WINNER, UK's Most Innovative Business at The O2 Smarta100 Awards 2014 | WINNER, Crowdfunded Business of the Year at the Startups Awards 2014 | RUNNER-UP, Coolest Brand of the Year at the Crowdcube Awards 2014

FREE Collection!

We will pick up your items from any UK address for FREE.

We will pick up your items from any UK address for FREE.
Order by 11am and we can collect as soon as the very next day!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Satisfied

Atanas is a helpful guy and I am satisfied with his service. He even helped me to take my boxes from my room.

25 June 2026
Unprompted review

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