Love The Pain Reviews 

Love the product and they are true to size. I should have gone a size smaller. I think a medium size jersey would have been perfect

placed my order in June, today September 14th 2021.. still haven't received it. Don't lose your money there.

Love it! What an incredible experience from the very beginning. Ben is amazing and guided me through the whole process to get all my gear and product ready for the Ironman – including a badass design and outstanding features!! It’s been a while since a came across a company with such strong ethics that delivers quality product and services at this level! Totally recommended and 100% my go to moving forward!

You are authentic thieves. It took more than one year to get part of my order, and the other one never arrived. No answers on your side having sent dozens of mails. They should shut down your business.

I never received over $1000 worth of purchases despite repeated assurances that the items were being shipped. This is, without a doubt, the worst company I have ever dealt with. The fact that they continue to do business is astonishing. They are criminals.

You are still didn’t deliver my order, you never replied on my letters concerning my order. I will never place an order again. Order were placed on 15.05.2021. your email were telling that order should be expected in 4-6 weeks, but the shipment were sent in September… it is much more than 6 weeks….

One of the most appalling businesses we have ever had to deal with. My wife ordered bib shorts from this company and was told 4-6 weeks. She eventually waited for five months. The customer service ranged from non existent to aggressive. We have a voice recording where somebody from the company was actually shouting at my wife and accusing her of "playing games." This company categorically lied on two occasions saying that the order had already shipped when it hadn't.

Despite all of this, my Wife was still excited to receive her bib shorts that she had waited so long for. Then the product arrived, and it is ABSOLUTELY not worth the money she paid for them. In terms of build quality they are on par with some of the most basic garments available on the market. Laziness has played a large part in much of the construction, and while the exact specifics of where flatlock, overlock and zig zag stitching should be used, one can't escape this fact. There was also no care label included on the garment which we are fairly sure is an offence under US Federal Trade Commission law (happy to hear differently)

If she hadn't had such an awful time getting them I'm sure she would be more willing to forgive some of these faults, but as things stand, we are nothing but disappointed.

They look cool, but that is absolutely it.

(I look forward to being discredited as a consumer by the company, as they have with many other reviews on this site)

EDIT AFTER COMPANY REPLY: I am a real customer who had a real experience. And yes, I do have an agenda: my agenda is to make sure other innocent cyclists aren’t scammed by your dreadful company. Look how many customers are complaining on Trust Pilot and you’re simply calling them all fake. It’s pathetic, and soon you will reap what you sew.

the product is very good but they have to improve customer service and be more honest when giving information about the order
To long to receive an order

this business is a SCAM. I never received my order. dont do it.

Ordered this item in March and they told me it would take about 4-6 weeks to have it sent out. It is now Sept and I’m just now receiving it in the mail today. I will never order from them again until they start following up on their word or having their items sent out in a timely manner.

recommended 1000% I love love the pain clothes !! excellent quality and attention to solve any problem !!

I placed my order on July 2 and now it’s Sept 5 and it has still not arrived. Very poor communication and updates. No phone number listed to call customer service. I love the designs but I don’t know about 2 months for delivery.

The quality of the products exceeded my expectations. Fit is impeccable, extra grip around the wait keeps the jerseys in place no matter the position, the zipper is sturdy. Designs are also unique which set you apart from the crowd.

Didn’t get my order .. it’s been more then a year and they replay every time we will ship next week so they don’t even deserve a star .. they are liars good luck with them

I got my order after 3 months. It came with what I ordered but missing labels, missing Lovethepain logo in the running tshirt, no label for the size nor washing recommendations, Complete disaster. I sent multiple emails during these 3 months and contacted them using their bot. Never answered me. Never again.

Ordered tights in March. Paid for expedited shipping and received 5 months later. Sent multiple emails with no response.

This is my 2nd and final order from this company. Prior to Covid I ordered from them and received a year after order.

I trust this brand and company as I have worked directly with the design to get customer kits order. I love the high-quality, fabric that is used. It's soft and withstands long distance races like Ironmans. I have purchased a variety of products from this company and have always received them in the time-frame discussed. I have never not received a product form the company and trust the team to deliver what they promise.

There seems to be false information about this company, and I hope this review helps others feel confident with purchasing from Love the Pain!

The worst experience ever! But thank God I was able to get my money back via my bank! Don't play with Chase customers. Either ship the merchandise or refund the money!!!

LTP - calling a customer a liar without checking your facts first is so unprofessional it’s not even worth the time. Still: Worst retail experience I’ve ever had. still haven’t received my full order (Kask helmet not delivered - refund not given). Order placed and paid in Dec 2019.

Three orders placed, spending $1200 on various items, in Sept and Oct 2020 - as of today, nothing has arrived,
I understand the issues with Covid but these claims of no materials or supplies or staff are contrary to their continued sales and promotions and offers of goods that have 'just been made' and 'available to ship'..
Zips and materials previoulsy unavailable are magically fitted to kit that's suddenley available to purchase but when contacting the company to take those items in place of the ones I originally bought, its met with silence and ignored messages/emails.
Judging from the other reports on here, they simply label this as fake. But I assure you I have every receipt, every email and every message that's been shared with this company.
I have now filed a claim with the Federal Trade Commission, as well as with the California State Attorney General, in the hope of getting my money back..
I only hope that others do not suffer the same fate as I have.