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The quality of the clothing is awful, I ordered the tennis dress which was so small I couldn't get it over my head even when unlacing it. The garment was manufactured so poorly the label was falling o... See more
Ridiculous telling customers an ETA for orders to be shipped and leaning on the “we’re a small family buisness” line but can’t manage to stick to their own expectations, will not respond to emails f... See more
everything from how smooth the purchasing process was to how fast the shipping was too! also i was worried i was going to recieve the item and it wasnt going to fit due to size diffrence (uk-us) but i... See more
Company details
Information provided by various external sources
90's inspired hand made clothing for that rebel in you
Contact info
Storforth Lane Trading Estate 75, S41 0QZ, Hasland, United Kingdom
- lovetootrue.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Bella Dress
I ordered the Bella Dress, the most amazing quality and so so soft and comfortable. True to size. All things I’ve ordered from here are my favourite things to wear.
Thank you!!!
Absolutely amazing quality!
Absolutely amazing quality!! I received the distressed jumper and the Kaitlin dress!! I feel absolutely amazing and beautiful in them ! The quality is so nice and they are very soft. They are both extremely comfortable to wear and I don’t feel like I’m being suffocated. Amazing amazing amazing ! Will definitely buy from Love Too True again ! <3
I’ve gotten the Raven Jumper and the…
I’ve gotten the Raven Jumper and the Geena Top from Love Too True and they are both absolutely stunning!! So well made and fit perfectly 🖤
10/10 would order again
Shipping took a bit but from the UK to Texas it wasn’t too bad. The fit is immaculate, I feel sexy af and I’m so glad I ordered before it sold out! Thank you!!
I love my new trousers they look great…
I love my new trousers they look great and a super comfortable! another great purchase!! 🖤
Gone Down Hill Over The Years
When reaching out to company to ask if they would be restocking in any bigger sizes in some of the drops i missed, i was ignored and left on read. When a drop happened whilst i was asleep in my time zone i had asked them a few hours after if they got any of the bigger sizes in and again ignored.
Almost all their instagram posts now show 0 diversity in sizes. It’s all really thin girls (who are really beautiful of course) and no thicker girls. It’s hard to judge how would i look in this when they are always using smaller models. Which is a shame because they used to be so diverse and now it feels like they post what gets them views.
i give them 3 stars because the clothing is cool and i have had good experiences but the brand has really just become all other fashion brands who just post what’s going to get them the most likes rather then maintaining a loyal customer base.
WRONG SIZE - STOPPED REPLYING
Much like the other people who have purchased from this company, I have had a horrible experience.
I was sent the wrong size. I had used the size chart at the time of purchasing, as I always do with online clothing. I'm very familiar with my measurements as I sew my own clothes, and what I received was easily two sizes larger than what was listed on the site.
I sent in my complaint, provided photos of my measurements, and they offered a return as a solution. The thing is, I paid customs, shipping, and would have to pay return shipping from Canada back to the UK - which all in is as much as the pants themselves. So I asked for an alternative solution.
Additionally, there was an out of stock item on my order. They did not remove this from the packing slip, and I subsequently paid customs for an item that wasn't even in the order.
I have not heard back now for over two weeks and have sent two follow up emails. All in, this is sketchy as hell.
Ordered 2 pairs of trousers, rubbish
Ordered 2 pairs of trousers, quality were not as expected but still unique designs. Worn them twice and both seams split. Contacted customer services and they didnt wish to help at all then ignored emails. Do not order
Ordered twice from this site bcos of…
Ordered twice from this site bcos of their interesting designs. I live in Asia and alt stores and designs are not easy to find.
However, I agree that the quality is not justified for the price. The quality feels rather thin and cheap, similar to what you would get from Shein for a fraction of the price.
I suspect that some of the designs are not designed in-house, but are just items dropped shipped from AliExpress or the like.
Disappointing
I have ordered three times from Love Too True and each time I ended up being disappointed. First off all the quality is horrendous and so is the sizing. For these high prices they should really be offering better quality and not just pure polyester. The sizing is also terrible and it’s sad that their items are only being shown on a single body type. The clothing never ended up looking the way it does on their page and I always promised myself to never order from them again. Each time I give them another chance I’m being left disappointed once again. As an international costumer you’ll also pay a crazy amount of custom fees.
I don't think I'll be ordering again.
I don't think I'll be ordering again.
The designs are cute, look amazing on their social media and website but once you receive the item it's definitely not as expected. Material is thin, poor quality. I ordered a dress which (in terms of quality of the fabric) resembles a carnival dress you'd buy for children at your local supermarket, same goes for the skirt. The dress was over € 50 and the skirt was around € 40. Totally overpriced for what you're getting.
I also got a pair of pants, which at least are 65% cotton so they didn't feel as "plastic" as the other two items. Still, the fabric is very thin.
Last but not least I got some fishnets, the ones with hearts, those look good and feel soft when worn.
Overall I spent more than a hundred euros on this order but only half of it was decent enough to justify the price. Everything looks nice in pictures but I promise you you're getting the same quality you'd get from fast fashion brands for triple the price.
I'm very disappointed, I was hoping to have found a new interesting and sustainable small business but I guess what they write on their websites is just the tip of the iceberg. I refuse to believe they call this crap good quality and sustainable.
very good!!
everything from how smooth the purchasing process was to how fast the shipping was too! also i was worried i was going to recieve the item and it wasnt going to fit due to size diffrence (uk-us) but it fit just right! only problem i had was my package was completly opened when i recieved it in the mail like someone had already ripped into it and jus put it in my mail box.
I got my order pretty quickly…
I got my order pretty quickly considering I ordered around Christmas and with it being shipped from the UK so I’m very happy with that. Also I have a few articles of clothing now and the quality is incredible, the pricing is so reasonable and for me personally this brand does an amazing job at providing unique clothing that are comfortable, simple but beautiful. Love love love this brand!
The dress was amazing
The dress was amazing! Looking forward to ordering more from this company 😀
7 days later and no order and no…
7 days later and no order and no response to any of my emails, asking where it is. This is a gift for my daughters birthday - which is soon!
Their site states, "Royal Mail Tracked 48". It is not!
I own a small independent business and send all my orders out by Royal Mail Tracked 48. All my customers receive in the timeframe.
I've now filed a claim with PayPal.
Avoid this company.
Update: I received an email from them telling me how disheartening my review was, to read. Some pity party about how they have young children to see to (sorry, what?). I have a a lot on in life too, including a poorly father. I'm running a SMALL business too, and would never ignore a customers emails.
I can't even be bothered to reply. There is no excuse to ignore a customer, and not send the items they've PAID for, out in a timely manner.
I finally received my order:
The clothing was so disappointing. It's thin and looks cheap. Tiny sizes too. I cannot give this as a gift.
If they refund me, I'll remove this review. But I'm not wasting any more time chasing!
£79 wasted!
69/69
order came on time. quality is IMMACULATE and the corset is absolutely BEAUTIFUL!!!!
Please update your stock better!
Love Too True is a great brand! I just wish they would update their stock better and take better care of their customers . I bought some things and 2 of the items had to be refunded because they ended up being out of stock even though I got a confirmation email which is a big bummer /:
Avoid - poor sizing and no returns
Ordered the Raven jumper and Satine pants in my usual size (S/8) and I couldn’t get either of them on due to incredibly small sizing.
I returned them 3 weeks ago hoping for a monetary refund that they offer if you return within 14 days - my order has either conveniently gone missing or they just do not process returns.
I emailed them for an update and they claim to only ‘process returns on a Thursday’.
I’m now putting in a claim in with Royal Mail for my money back since they refuse to confirm that they received my return as I’ve received absolutely no email correspondence from them.
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