LPI LoansReviews 

2,029
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitudes, and professional demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that employees are knowledgeable, attentive, and go above and beyond to assist with needs. The service is frequently described as quick, easy, and hassle-free, with many appreciating the smooth process even for those with less than perfect credit. Reviewers often mention that the company understands individual circumstances and provides support when other options are unavailable. However, some people also felt that they were being rushed during their interactions.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, consistently reporting fast, dependable, and efficient experiences.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting the convenience and ease of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always had a positive experience with LPI loans. I am appreciative that I was able to get additional money just when I needed it most. Service is quick and easy, and hassle free. Everyone had a p... See more

Company replied

Rated 5 out of 5 stars

Amazing and attentive help. I needed emergency funding and manager Joan arranged it the next day. Also Emily and Michaela were super helpful. LPI is the only place in my opinion to obtain a personal l... See more

Company replied

Rated 5 out of 5 stars

Tira is the best! She is so good at what she does! She made the experience so easy to understand and she was a delight to work with. Since getting the loan I’ve called her to discuss my loan payment t... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer care. Very friendly, informative and helpful. I got my loan easily and was informed on the decision quickly. Thank you,... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

Written by the company

In 1973, our doors opened — and more than 50 years later, we still stay true to our mission: helping people with less-than-perfect credit. Banks and credit unions are not the right fit for everyone. That’s where LPI Loans steps in. For over half a century, we’ve worked to provide personal, local lending options for customers throughout Iowa and South Dakota. At LPI Loans, our employees genuinely make every effort to build a personal relationship with each customer. We want to get to know your needs, your situation, and your goals. Every individual is different, and we work hard to review the full picture and help you understand what loan options may be available. Not every loan request can be approved. But if we can’t get you to “yes” the first time, we’ll do our best to guide you, explain what may need to change, and help you understand possible next steps for the future. No credit score used — we review your credit history, but never your score. LPI Loans does not approve or deny an application based on a number. We also report to the credit bureaus, so on-time payments may help you build or re-establish credit. We care about what you’ve been through, what you’re going through, and where you want to go from here. Check us out at www.lpiloans.com — applying online is easy! Want to meet us in person? Use our online Locations tab to find one of our five Iowa branches or our Sioux Falls, South Dakota office. Please keep in mind that we’re only able to serve customers located within 75 miles of one of our branches. At LPI Loans, we help you get to YES!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,029)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Angie VanZuuk

Great customer service.

21 June 2024
LPI Loans logo

Reply from LPI Loans

Thank you so much for the 5 stars and review, Deborah! Can't wait to share with Angie! We appreciate you!

Rated 5 out of 5 stars

Great service

Very polite n helpful

15 June 2024
LPI Loans logo

Reply from LPI Loans

Thank you for taking the time to share your experience, Lynette! We appreciate your sweet words and 5 stars!

Rated 5 out of 5 stars

The girls are absolutely amazing and…

The girls are absolutely amazing and helpful! Would recommend LPI to everyone!

1 July 2024
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Reply from LPI Loans

We're so happy the Clinton girls took such great care of you, Tracey! Thank you so much for the lovely review and 5 stars! We look forward to working with you!

Rated 5 out of 5 stars

Friendly

Friendly, great customer service, fast and “We help you get to yes!” is true.

19 June 2024
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Reply from LPI Loans

Awesome review, Robert! We do all we can to help everyone get to yes and we're so happy we could with you, too! Thank you for your sweet words and thank you for your business!

Rated 5 out of 5 stars

I Highly Recommend LPI Loans

The whole process was easy and quick. I will continue to use LPI Loans and highly recommend them. Their staff is great to work with always friendly and helpful

28 June 2024
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Reply from LPI Loans

Love this review, Sally! We're so happy your experiences are always great ones! Thank you for your kind words and 5 stars! We appreciate your business!

Rated 5 out of 5 stars

They were very kind

They were very kind, willing to help, and got me the money that I needed when I needed it.

25 June 2024
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Reply from LPI Loans

Awesome to hear the Sioux Falls team took such great care of you, Sally! Thank you for the sweet review and 5 stars, and thank you for your business!

Rated 5 out of 5 stars

They gave me a chance when no one else…

They gave me a chance when no one else would very nice and very professional

30 May 2024
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Reply from LPI Loans

We're so happy we were able to be there for you, Yvette! Thank you so much for your sweet review! We look forward to working with you!

Rated 5 out of 5 stars

LPI was the first loan company to give…

LPI was the first loan company to give me a chance and now I'm steadily building my credit!

10 July 2024
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Reply from LPI Loans

Love to hear this, Rebecca! We're so happy we could help out and that your noticing a difference with your credit, too!

Rated 5 out of 5 stars

Very respectful.

Very respectful.. understanding and professional..

10 July 2024
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Reply from LPI Loans

We're so happy you had such a great experience, Theresa! Thank you for the sweet words and 5 stars!

Rated 5 out of 5 stars

Good people

Good people

21 June 2024
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Reply from LPI Loans

Thank you for the sweet review, Timothy! We appreciate you taking the time to give us 5 stars!

Rated 5 out of 5 stars

Fast friendly service

Exemplary customer service, clean environment, professional, ample parking, great location

20 May 2024
LPI Loans logo

Reply from LPI Loans

We're so happy you had such a great experience, Jennifer! Thank you for taking the time to share this and thank you for your business!

Rated 5 out of 5 stars

Quick and easy.

Quick and easy to file for a loan. Friendly.

31 May 2024
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Reply from LPI Loans

Hi, Gregory! We're so happy you had a smooth experience and we thank you for sharing it!

Rated 5 out of 5 stars

Samantha and Tesla are so easy to work…

Samantha and Tesla are so easy to work with. It's nice to be able to call amd talk with them when we need a little extra cash and normally can have it the same day. Thank you ladies for everything you do.

31 May 2024
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Reply from LPI Loans

We are so happy that the Muscatine ladies take such great care of you, Maria! I can't wait to share this lovely review with them. Thank you for your business!

Rated 5 out of 5 stars

Lpi in Muscatine

Lpi in Muscatine, iowa is a very caring and good place to deal with. Samantha Garcia is exceptional at her job

17 May 2024
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Reply from LPI Loans

Thank you so much for the sweet review, Clint! We're so glad you've had a great experience and can't wait to share this with Sam!

Rated 5 out of 5 stars

Kathy and Jenny in Clinton are the Greatest

They do they're best to get you the most out of a loan and keep your payments low. They are friendly and eager to help. Easy to work with. I realize going to a place like LPI the interest rate is higher, but I wouldn't go anywhere else for my smaller loans. Jenny and Kathy are definitely the BEST!!!

7 February 2024
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Reply from LPI Loans

We LOVE this review, Kelly! We're so excited the Clinton ladies take such great care of you and we appreciate your business! Can't wait to share your sweet words with them!

Rated 5 out of 5 stars

They help

They help get in out

24 May 2024
LPI Loans logo

Reply from LPI Loans

Thank you so much for taking the time to share your good experience, Darnishia! We appreciate you!

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