LPI LoansReviews 

2,029
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitudes, and professional demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that employees are knowledgeable, attentive, and go above and beyond to assist with needs. The service is frequently described as quick, easy, and hassle-free, with many appreciating the smooth process even for those with less than perfect credit. Reviewers often mention that the company understands individual circumstances and provides support when other options are unavailable. However, some people also felt that they were being rushed during their interactions.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, consistently reporting fast, dependable, and efficient experiences.... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

User experience

Clients share positive opinions on user experience, highlighting the convenience and ease of the process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've always had a positive experience with LPI loans. I am appreciative that I was able to get additional money just when I needed it most. Service is quick and easy, and hassle free. Everyone had a p... See more

Company replied

Rated 5 out of 5 stars

Amazing and attentive help. I needed emergency funding and manager Joan arranged it the next day. Also Emily and Michaela were super helpful. LPI is the only place in my opinion to obtain a personal l... See more

Company replied

Rated 5 out of 5 stars

Tira is the best! She is so good at what she does! She made the experience so easy to understand and she was a delight to work with. Since getting the loan I’ve called her to discuss my loan payment t... See more

Company replied

Rated 5 out of 5 stars

Exceptional customer care. Very friendly, informative and helpful. I got my loan easily and was informed on the decision quickly. Thank you,... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

Written by the company

In 1973, our doors opened — and more than 50 years later, we still stay true to our mission: helping people with less-than-perfect credit. Banks and credit unions are not the right fit for everyone. That’s where LPI Loans steps in. For over half a century, we’ve worked to provide personal, local lending options for customers throughout Iowa and South Dakota. At LPI Loans, our employees genuinely make every effort to build a personal relationship with each customer. We want to get to know your needs, your situation, and your goals. Every individual is different, and we work hard to review the full picture and help you understand what loan options may be available. Not every loan request can be approved. But if we can’t get you to “yes” the first time, we’ll do our best to guide you, explain what may need to change, and help you understand possible next steps for the future. No credit score used — we review your credit history, but never your score. LPI Loans does not approve or deny an application based on a number. We also report to the credit bureaus, so on-time payments may help you build or re-establish credit. We care about what you’ve been through, what you’re going through, and where you want to go from here. Check us out at www.lpiloans.com — applying online is easy! Want to meet us in person? Use our online Locations tab to find one of our five Iowa branches or our Sioux Falls, South Dakota office. Please keep in mind that we’re only able to serve customers located within 75 miles of one of our branches. At LPI Loans, we help you get to YES!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,029)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was late to my appointment & they…

I was late to my appointment & they accommodated me & because I am a returning customer it went very quickly!

10 May 2024
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Reply from LPI Loans

Awesome to hear, Reanna! We're glad we could get you in and that it went smoothly! Thank you for the kind review and 5 stars!

Rated 5 out of 5 stars

Muscatine office is the Greatest!

Process is easy! Love the Muscatine office.. Everyone super nice and answers all questions you might have.

10 May 2024
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Reply from LPI Loans

We love our Muscatine ladies, too, Vickie! Thank you for the super sweet review and 5 stars! We appreciate your business!

Rated 5 out of 5 stars

The employee's are so helpful and so…

The employee's are so helpful and so nice and have made me feel relieved of the problem I had thank you for helping me with my problems. The girls at your clinton office are wonderful they make you feel like they will help you and make you feel like family wonderful people

20 May 2024
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Reply from LPI Loans

Our customers are family! Love this review, Tina! Thank you so much for the sweet words, we look forward to working with you and we appreciate your business!

Rated 5 out of 5 stars

Amazing!

Any questions I have or problems the staff have been amazing!

28 May 2024
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Reply from LPI Loans

Hi Kimberly! Thank you for the awesome review and 5 stars! We appreciate you taking the time to share this!

Rated 5 out of 5 stars

My experience with the loan officer in…

My experience with the loan officer in Clinton Iowa was very professional and she was very courteous and explained everything in great detail.

25 April 2024
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Reply from LPI Loans

Hi Christine! We're so glad you had such a great experience with our Clinton office and that they took such good care of you. Thank you for the sweet review and 5 stars!

Rated 5 out of 5 stars

Wonderful people

Place reminds me of home!! All the ladies at the Clinton office are wonderful and very professional!

18 April 2024
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Reply from LPI Loans

We love this review, Jeffery! We are so happy you feel so at home with our Clinton ladies! Thank you for the sweet words and 5 stars!

Rated 5 out of 5 stars

Friendly and helpful

These ladies are always with Jokes. Super friendly and helpful.

24 April 2024
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Reply from LPI Loans

We're so glad the Clinton ladies give you a good laugh and friendly experience each time, Connie! Thank you for sharing this great review!

Rated 5 out of 5 stars

The people working there are very…

The people working there are very professional and very nice people.

22 April 2024
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Reply from LPI Loans

Thank you so much for the sweet review, Yolanda! We appreciate your 5 stars and your business!

Rated 5 out of 5 stars

I was in a pinch and they were right…

I was in a pinch and they were right there for me. The Davenport staff was great and the process was very simple and quick! Thank you,
Angela R.

7 March 2024
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Reply from LPI Loans

Hi Angela! Thank you for the super sweet review! We are so happy we could be there for you! We appreciate you sharing and we thank you for your business!

Rated 4 out of 5 stars

The agent that assisted was nice and…

The agent that assisted was nice and down to earth and made the process very easy going.

1 February 2024
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Reply from LPI Loans

Hi Lecesha, we're so happy the Davenport ladies provided you with such a good experience. Thank you for taking the time to share!

Rated 5 out of 5 stars

The girls at lpi always help with a…

The girls at lpi always help with a great attitude love this place

24 April 2024
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Reply from LPI Loans

We're so happy you always have a great experience with our Davenport girls, Joseph! Thank you for the sweet words and 5 stars. We appreciate your business!

Rated 5 out of 5 stars

Staff is phenomenal!

1 February 2024
LPI Loans logo

Reply from LPI Loans

We're so happy to hear you had such a great experience with our CR ladies, Heather! Thank you for taking the time to share this!

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