I ordered new lamps after returning 4 of 7 lamps that was broken on arrival. This deliver was not made to my address, I was told the package could be picked up at shop 20 min from my home. But the... See more
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See what reviewers are saying
This is a perfect led ceiling light with minimalistic look. Comes with remote control, has dimming option and change color temperature across grades. Installed it just today, don't know yet how long i... See more
I recently ordered a number of light fixtures for a whole house renovation. We had a bit of a challenge with the first shipment being lost but the second arrived without a hitch. The lighting is perfe... See more
The solaire lamps arrived earlier than expected. They are as advertised… possibly better ( only time will tell in relation to the solar panel /rechargeable battery. For now though, I am ‘wowed’. The o... See more
Company details
Written by the company
Luminaire.fr est votre allié digital pour la lumière et l'éclairage. Par des idées d'éclairage ensoleillées, nous rendons vos espaces plus lumineux, mais aussi plus agréables ! Nous offrons une gamme variée de plus de 400 marques - des lampes et luminaires pour tous les goûts, tous les besoins et tous les budgets. Une ambiance lumineuse parfaite en toute occasion pour faire de la lumière une source de bien-être. Chez Luminaire.fr, vous bénéficiez d'un service de conseil et d’avis experts, et en tant que client professionnel vous pouvez choisir en toute flexibilité votre mode de règlement, de la facture au paiement amazon, tout en ayant l’esprit tranquille avec une excellente expérience de livraiso
La garantie remboursement et retours gratuits
50 jours pour changer d’avis et renvoyer la commande sans frais
Bénéficiez d’une grande flexibilité avec Luminaire.fr. En plus du droit de rétractation légal de 14 jours, nous vous offrons une garantie de remboursement pour les 36 jours suivants. Vous pouvez donc nous renvoyer la commande gratuitement dans les 50 jours sans donner de raisons.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- 09 77 55 39 95
- info@luminaire.fr
- luminaire.fr
4.1
Great
23k reviews
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I received 2 out of 3 broken glass…
I received 2 out of 3 broken glass shades on the lamp that I purchased, im very happy that these shades cannot be replaced!!
I’m very happy with the plafonnier lights but very disappointed with the broken shades.The lights are upon my ceiling minus two shades.
The package was inadequately packed, there was nothing on the package to say that there was glass or even fragile.
20 February 2025
Reply from Luminaire.fr
Madame,
Nous vous remercions pour votre évaluation et regrettons sincèrement que vous ayez réceptionné un article abimé. Nous sommes désolés pour ce désagrément.
Nous ne fournissons malheureusement pas de pièces détachées pour ce luminaire.
Nous pouvons donc vous proposer l'échange standard de votre plafonnier.
Pour se faire, nous vous invitons à vous rendre sur notre portail de retour https://sav.luminaire.fr/fr/
Nous vous souhaitons une bonne journée et restons à votre disposition pour toute question complémentaire.
Votre équipe Luminaire.fr
Everything Perfect
19 February 2025
Excellente
11 February 2025
Reply from Luminaire.fr
Madame,
Nous vous remercions pour votre évaluation et regrettons sincèrement les désagréments rencontrés.
Nous vous avons envoyé le bon de retour gratuit pour le retour et l'échange du luminaire cassé.
Nous faisons remonter le problème de packaging à notre service logistique.
Nous vous souhaitons une bonne journée et restons à votre disposition pour toute question complémentaire.
Votre équipe Luminaire.fr
Highly Recommended
Cannot fault our experience with Luminaire.fr. Clear communication throughout the ordering and delivery process and our lights were delivered quickly.
31 January 2025
Not all the order has been received
19 December 2024
Reply from Luminaire.fr
Madame, Monsieur,
Nous vous remercions pour votre évaluation.
Nous vous avons expédié les articles en stock, vous recevrez les articles manquants pour la mi-Janvier.
Nous vous souhaitons une bonne journée et restons à votre disposition pour toute question complémentaire.
Votre équipe Luminaire.fr
bonne experience
23 December 2024
Excellent service!
11 December 2024
Excellent lamp and easy instructions to…
Excellent lamp and easy instructions to link it to Alexa
28 November 2024
The product is of excellent quality
The product is of excellent quality - much better than I expected. Also the delivery was super speedy.
16 October 2024
High quality lighting and good customer service
I recently ordered a number of light fixtures for a whole house renovation. We had a bit of a challenge with the first shipment being lost but the second arrived without a hitch. The lighting is perfect - beautiful, high quality materials and perfect solutions for our space. Very satisfied - thank you!
25 September 2024
Great service.
Great service. Quick and reliable. Good products at value prices. Arrived on time and the items were exactly what we wanted.
10 October 2024
Parfait …
Correspond parfaitement à la description et aux photos. Facile à installer. Merci au SAV qui a palié au service defaillant de Chronopost.
12 October 2024
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