I ordered new lamps after returning 4 of 7 lamps that was broken on arrival. This deliver was not made to my address, I was told the package could be picked up at shop 20 min from my home. But the... See more
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See what reviewers are saying
This is a perfect led ceiling light with minimalistic look. Comes with remote control, has dimming option and change color temperature across grades. Installed it just today, don't know yet how long i... See more
I recently ordered a number of light fixtures for a whole house renovation. We had a bit of a challenge with the first shipment being lost but the second arrived without a hitch. The lighting is perfe... See more
The solaire lamps arrived earlier than expected. They are as advertised… possibly better ( only time will tell in relation to the solar panel /rechargeable battery. For now though, I am ‘wowed’. The o... See more
Company details
Written by the company
Luminaire.fr est votre allié digital pour la lumière et l'éclairage. Par des idées d'éclairage ensoleillées, nous rendons vos espaces plus lumineux, mais aussi plus agréables ! Nous offrons une gamme variée de plus de 400 marques - des lampes et luminaires pour tous les goûts, tous les besoins et tous les budgets. Une ambiance lumineuse parfaite en toute occasion pour faire de la lumière une source de bien-être. Chez Luminaire.fr, vous bénéficiez d'un service de conseil et d’avis experts, et en tant que client professionnel vous pouvez choisir en toute flexibilité votre mode de règlement, de la facture au paiement amazon, tout en ayant l’esprit tranquille avec une excellente expérience de livraiso
La garantie remboursement et retours gratuits
50 jours pour changer d’avis et renvoyer la commande sans frais
Bénéficiez d’une grande flexibilité avec Luminaire.fr. En plus du droit de rétractation légal de 14 jours, nous vous offrons une garantie de remboursement pour les 36 jours suivants. Vous pouvez donc nous renvoyer la commande gratuitement dans les 50 jours sans donner de raisons.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- 09 77 55 39 95
- info@luminaire.fr
- luminaire.fr
4.1
Great
23k reviews
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Super suspension!
Super suspension, livré rapidement, tres bien emballé et facile à monter!
20 August 2025
The solaire lamps arrived earlier than…
The solaire lamps arrived earlier than expected. They are as advertised… possibly better ( only time will tell in relation to the solar panel /rechargeable battery. For now though, I am ‘wowed’. The only question , for me, is, is this a durable solar lantern and ‘quality product’? I hope so. I will let you know. Right now though, it is pretty stunning ….
26 July 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible
Terrible, delivered the wrong lamps , complicated to return the wrong lamps and still not received the correct lamps . Never again ( happened twice on a total of three orders )
22 July 2025
Reply from Luminaire.fr
Madame, Monsieur,
Nous vous remercions pour votre évaluation et regrettons sincèrement que vous ayez reçu des articles non conformes à votre commande initiale. Nous sommes désolés pour ce désagrément.
Votre colis ne nous a pas encore été retourné.
Nous vous invitons à vous rendre au point relais où vous l'avez déposé afin que le colis nous soit renvoyé dans les plus brefs délais.
Nous vous souhaitons une bonne journée et restons à votre disposition pour toute question complémentaire.
Votre équipe Luminaire.fr
Bonne service
27 June 2025
Great lighting consultation service
We recently got a lighting consultation with Gavin for our home renovation. He called to the house and helped us to decide how to layout the lighting to maximise function in each room. He gave us some great ideas for strip lighting to highlight feature stone walls and was always at the end of the phone for guidance when needed. Gavin and the rest of the Luminaire team have all been so helpful whenever we've needed advice. We're delighted with the service overall 😊
30 June 2025
Unprompted review
I just wished French companies would be…
I just wished French companies would be so efficient!
Ordered on Thursday evening, on Monday I got the lamps delivered from Germany!!!!
Thank you
22 May 2025
The delivery has taken a long time and…
The delivery has taken a long time and it’s still not here yet ?
15 May 2025
Reply from Luminaire.fr
Monsieur,
Nous vous remercions pour votre évaluation et regrettons sincèrement que vous ne soyez toujours pas livré. Nous sommes désolés pour la gêne occasionnée.
Nous constatons que le suivi de votre colis n'évolue plus après le 21.05.
Notre service client a envoyé une instruction de livraison au transporteur afin que vous soyez livré dans les plus brefs délais.
Nous vous souhaitons une bonne journée et restons à votre disposition pour toute question complémentaire.
Votre équipe Luminaire.fr
Very late delivery following the…
Very late delivery following the initial purchase
And the selected transporter - Chronopost is now 3 days late.
Meaning we still have not received the goods
16 May 2025
Reply from Luminaire.fr
Monsieur,
Nous vous remercions pour votre évaluation et regrettons sincèrement que l'envoi de votre commande ait été retardé. Nous sommes désolés pour ce désagrément.
D'après le suivi de votre colis, vous devriez être livré aujourd'hui-même.
Nous vous souhaitons une bonne journée et restons à votre disposition pour toute question complémentaire.
Votre équipe Luminaire.fr
Amazing amount of choice
Amazing amount of choice, good value and offers, excellent quality and prompt delivery.
13 May 2025
would recommend
Easy to order online, plenty of choice and had several options to chose from in the type of lights I was looking or. Was kept informed about delivery status. Delivered on time with. This was the first time using this company and I have been very pleased with it.
8 May 2025
Reply from Luminaire.fr
Dear Madam,
We thank you for your review and sincerely regret that the item received did not fully satisfy you.
Your comment regarding the quality of the materials has been forwarded to our supplier so that they can improve this issue.
We note that you have already completed the necessary steps to return the package to us.
Once the return is registered, we will refund the corresponding amount.
We wish you a pleasant day and remain at your disposal for any further questions.
Your Luminaire.fr team
Good choice and delivery was swift
We bought for delivery which need to be accurate. Great choice, delivered on time.
25 April 2025
Nice variety and delivery was good
Nice variety and delivery was good, would use them again
23 April 2025
Fast response and action.
Fast response and action when delivery did have som problems. Highly appreciated.
11 April 2025
Article pas recu
3 April 2025
Reply from Luminaire.fr
Monsieur,
Nous vous remercions pour votre évaluation et regrettons sincèrement que vous n'ayez pas réceptionné votre colis. Nous sommes désolés pour ce désagrément.
D'après le suivi de votre colis, ce dernier était déposé en point relais.
Depuis hier, le colis est en train de nous être retourné.
Une fois le retour enregistré nous vous rembourserons le montant correspondant.
Nous vous souhaitons une bonne journée et restons à votre disposition pour toute question complémentaire.
Votre équipe Luminaire.fr
Marvellous and so quick
Marvellous and so quick. Ordered from Germany Thursday and delivered to France on Saturday. Thank you.
3 April 2025
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