Customer service first class could not be more helpful, just started using the product early signs are positive. The cost is a little more than I would usually spend, however if the signs keep moving... See more
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When I ordered from Lumine I didn’t…
When I ordered from Lumine I didn’t realise I was signing up to a repeat subscription, however on emailing their customer service they immediately cancelled the subscription, and were very helpful. I would have given 5 stars the only reason I haven’t is that it took a couple of weeks for the order to arrive.
I subscribed without doing my homework…
I subscribed without doing my homework & then found out I couldn’t take them as I was on certain blood pressure medication, within 20 minutes of contacting their customer service department I got a message saying that’s not a problem and that I will be reimbursed, great customer service.
I’m a bit concerned as the packaging…
I’m a bit concerned as the packaging has changed, it has no information on it plus capsules are now a different colour. To previous capsules. I’ve actually thrown them away as they look shonky
Their quick response and Iaction to…
Their quick response and action to correct my problem has resulted in this 5 star review and I am now a loyal repeat customer
Great customer service …
I have just ordered the Colligan with peptides because I am struggling with hair loss. When I put the order in I made a mistake and the subscription was clicked. When I realised that I emailed customer service right away. I am very happy with how quickly they responded and sorted out my concerns. Thank you.
Customer service
Responding to emails within minutes. Canceling an order couldn’t have been easier.
I’ve been using the hair removal…
I’ve been using the hair removal product for about 2 months and even though lack consistency I have seen a decrease in hair for sure. Worth every penny.
Wonderful customer service
Wonderful customer service! Incredibly prompt and exceptional on resolving my concern.
I ordered the product and never received it!
I ordered the product and didn't get it. I reached out and got a response and they agreed to ship it again. Twice I've never received it and had initially ordered it in May. It MUST be a scam!!
I never received my product
I never received my product, I sent a email and received an immediate reply! I was shocked. My issue was escalated and once again an immediate response! Superior customer service at this company! Very impressed.
Great product!✨Highly recommend
Great product!✨Highly recommend!
Had to make some changes to my order and were very responsive!
Your customer service is excellent
Your customer service is excellent. My request to cancel my subscription was acted on quickly and efficiently, giving me clear information. Unfortunately I haven't experienced any benefit from taking these pills.
Good Company
Genuine products, prompt delivery and very fast and helpful customer service. I would recommend this company and I will be ordering from them again
Customer service is great!
Very disappointed as product never…
Very disappointed as product never arrived even after chasing numerous times. I will be contacting my credit card company to get a refund.
Customer service with this company is…
Customer service with this company is excellent,friendly and incredibly helpful staff.
Thank you.
This was the best and most efficient…
This was the best and most efficient customer service I’ve received. I made an order while browsing that I didn’t mean to complete, I just wanted to look through shipping policy etc., and when I saw an order go through I immediately emailed and used the ‘contact us form’ to cancel my order for a refund. They replied within an hour or so and by the next day my order was cancelled and a refund will be issued in 5-7 days. If the refund comes through this was a 5/5 experience.
The customer service is extremely…
The customer service is extremely helpful and my situation was resolved almost immediately! Great company which cares about its customer!
I accidentally subscribed and Gwen was…
I accidentally subscribed and Gwen was very helpful canceled for me and I. did order again. I’m hoping it lowers my cholesterol and if it does I’ll be a customer for life! Don’t hesitate to try the product because the customer service is excellent .
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