Ordered a blurring powder. Put it on and looked sunburned. Turned pot over and found it says ‘bare minerals blush - rouge’. Emailed the company, hoping it was a genuine mistake and they’d sent me the... See more
Luminescenceofficial
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Terrible company- FRAUD!!! I ordered a product on May 24th, they sent a fake tracking number on June 8th and yet I never received a product (it is now mid-September). I have reached out to “customer s... See more
I placed my order on June 5th 2020 and as of today February 20,2021 still can’t receive my order or refund. Every time when I ask for item, they keep answering same thing over and over : be patient an... See more
LUMINESCENCE SEND ME A FAULTY LED MASK AND IS IGNORING MY EMAILS- THERE ISN'T ANY PHONE NUMBER I CAN CALL- I LEARNED A LESSON AND THAT IS TO CHECK CUSTOMER REVIEWS ALWAYS! BEFORE MAKING AN ONLINE PURC... See more
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Do not buy from this criminal company
This company receives one big star for the clever and sleek way it succeeds to sell a completely unreliable, unregistered and non-certified led light mask to thousands of gullible people all over the world. People got burns on their faces and the seller deletes all negative comments from his facebook page and then blocks the user. On top of that the Luminescence Official website is an almost complete copy from the website of an Australian skin care company called 'Beauty by Light'. I have contacted this company to warn them and they have reported them with the correct authorities.
Only when I received my order, I discovered that the led light mask is not at all professional, despite all the claims and promises on the seller's website: the manual does not show the country of origen, there is no name of a manufacturer, no customer service number, no certification and the instructions are written in incomprehensible English.
I strongly advice not to buy from this company as you might risk to damage your skin. Shame on Facebook to allow such a seller on their platform. Update: I am surprised to see many months later this company is still allowed to advertise on Facebook!
12 December 2019
Unprompted review
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