Lumyhealth Reviews 

76
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers had a great experience with this company. Customers frequently praise the effective red light therapy products, noting significant pain relief, enhanced skin health, and improved daily wellness routines. Many people also highlight the exceptionally responsive customer support and the quick replacement process when minor hardware issues arise. However, some people mentioned encountering product defects, such as devices failing to heat up properly or experiencing burned-out lights over time. A few other consumers also felt that customer service was completely unresponsive, leaving them frustrated when trying to resolve urgent concerns. Additionally, a small group of reviewers reported not seeing any noticeable health results after several weeks of continuous use.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many customers praising the effective pain relief,... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers highlight effective health results and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers praise the support... See more

Response time

Customers had positive experiences with response time, frequently highlighting that representatives were... See more

User experience

Consumers find user experience to be positive, highlighting that the devices are convenient, simple, and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would give 5 stars because the delivery service was adequate, and the product seems to be very well made. However, I was not informed of a customs duty fee that I had to pay to get my parcel. This... See more

Company replied

Rated 5 out of 5 stars

I’ve purchased several LumyHealth RLT products for myself and daughters. Great results from pain relief on our backs and knees or anywhere it hurts! I have been recommending LumyHealth products to m... See more

Rated 5 out of 5 stars

I’ve been using the LumyHealth multi spectrum red light therapy pad, daily for 30 minutes! This product is AMAZING!! I’m SO impressed! Each wavelength offers so many unique benefits, from skin health... See more

Company replied

Rated 5 out of 5 stars

I brought a concern up and their team responded right away. They asked a few questions but ultimately took care of my concern very smoothly. I highly recommend using thier products.

Company replied


Company details

Written by the company

LumyHealth is a wellness-focused brand dedicated to providing safe, effective, and accessible red light therapy solutions for home use. Our mission is to empower individuals to take control of their health through science-backed, non-invasive technology. We specialize in a range of FDA-registered red light therapy products, including full-body therapy mats, targeted LED panels, wearable caps, and skincare-focused devices. Each product is designed with both performance and comfort in mind, making clinical-level therapy achievable from the comfort of home. At LumyHealth, we value transparency, customer care, and continuous innovation. From chronic pain relief and muscle recovery to hair regrowth and skin rejuvenation, our devices are trusted by thousands across the U.S. and beyond. Whether you're looking to relieve discomfort, improve your wellness routine, or explore alternative healing — LumyHealth is here to support your journey to better health, naturally.


Contact info

3.8

Great

TrustScore 4 out of 5

76 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(76)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Product so far

Great Product so far! I've been looking for something for my feet that went up my leg a ways as well and this does that and has worked great!! I'm very happy with it and when I had a question about the different levels and the settings customer service got back to me in a timely matter.

15 September 2025
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Reply from Lumyhealth

Thank you so much for your wonderful feedback! 💛 We’re so glad to hear the pad is working well for you and providing relief up your leg as needed. It’s great to know our team could assist you promptly with your questions too. Your satisfaction truly makes our day!

Rated 5 out of 5 stars

Ordered

Ordered, fast delivery. Lumyhealth replaced my power supply for free after it was damaged.
Excellent service.
THANK YOU.

18 September 2025
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Reply from Lumyhealth

Thank you for your kind words! We’re glad your order arrived quickly and that we could help with the power supply replacement. We truly appreciate your support!

Rated 5 out of 5 stars

One month in, feeling an improvement

Wanted to try these boots because the balls of my feet would hurt after standing at work all day and then dancing/walking 3-4 night on top of that. I started using the boot every day for 10-20 mins and have started to feel some improvement, my feet don’t hurt nearly as much as they used to at the end of the day :)
I’ll keep using it, I’m curious to see how much more improvement there is with long-term use.

17 September 2025
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Reply from Lumyhealth

Thank you for sharing your experience! We’re so glad to hear the boots are helping reduce your foot pain. Consistent use often brings even more benefits over time, so we’re excited for you to continue your journey to comfort!

Rated 5 out of 5 stars

Lumy for restless leg

Use for restless leg syndrome.

17 September 2025
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Reply from Lumyhealth

Thank you for your feedback! We’re glad to hear you’re using your Lumyhealth product to help with restless leg symptoms. Consistent use can often bring relief, and we hope it continues to make a difference for you!

Rated 5 out of 5 stars

I love Lumy

Lumy Health provided excellent service and delivered my orders on time and in perfect condition. After three months of consistent use, the red light therapy has significantly improved my hair loss. I have experienced a complete stop in shedding and am now seeing noticeable new growth. Their customer service was also prompt and helpful when I had a question prior to my purchase.

14 October 2025
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Reply from Lumyhealth

Thank you so much for sharing your experience! We’re thrilled to hear that Lumyhealth has helped with your hair growth and that our team could support you along the way. Your results and kind words mean a lot to us!

Rated 5 out of 5 stars

easy to order and operate

easy ordering, quick delivery and a product that is easy to use and gets results

3 September 2025
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Reply from Lumyhealth

Thank you for your feedback! We’re so glad to hear that you found ordering simple and that the product is delivering great results. We really appreciate your support!

Rated 5 out of 5 stars

It helped with joint pain

I contacted customer service before purchasing lumyhealth mat regarding some concerns I had .they responded quickly and helped me get it .
2 weeks after starting using it I noticed improvements in soreness, joint pain, muscle aches.  honestly i was taking some supplements at the same time but I think the mat helped as well .

5 September 2025
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Reply from Lumyhealth

Thank you for sharing your experience! We’re thrilled to hear that the mat has helped with your joint pain and muscle soreness, and that our customer service could assist you along the way. Your feedback means a lot!

Rated 5 out of 5 stars

I hurt my ankle and the red light has…

I hurt my ankle and the red light has helped with my healing. I would definitely recommend Lumyhealth!!

5 August 2025
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Reply from Lumyhealth

Thank you for your kind words! We’re glad you’re happy with the product and our customer service. We appreciate your support!

Rated 3 out of 5 stars

Company tells the consumers the truth instead of deceiving people.

It's almost a month since I bought the red light cap hair therapy no results yet so I'm being a little skeptical about it but I'll give it a month or so.

29 July 2025
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Reply from Lumyhealth

Thank you for your honesty and for giving the product a try! Red light therapy often shows gradual results, and consistency is key—many users notice improvements after several weeks of regular use. We really appreciate your patience and your trust in Lumy Health. Keep us updated on your progress!

Rated 5 out of 5 stars

Well my experience was great because…

Well my experience was great because it's a great product it's made with really high quality materials and further more it works I love it thank you for selling me such a great product. Frances A Tetreault

29 July 2025
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Reply from Lumyhealth

Thank you so much for your kind words, Frances! We’re thrilled to hear you’re enjoying your LumyHealth product and that it’s making a positive difference. Your support means a lot to us!

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