Lunelva Reviews 

698
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the online shop very easy to navigate, appreciating the clear product descriptions, helpful pictures, and straightforward purchasing procedure. Many buyers point out that the items are reasonably priced and that orders are placed without unnecessary complications. Shoppers frequently mention that packages arrive promptly and provide great quality for everyday use. Some reviewers were not happy with the lengthy delivery delays and missing shipping updates. Additionally, a few people experienced severe difficulties when attempting to reach support or process returns for incorrect items. Several customers noted that communication stopped entirely after their purchase was completed.

What people talk about most

Product

Clients share ambiguous opinions on product offerings, reflecting a wide range of diverse experiences. Many... See more

Order

Consumers have mixed feelings regarding their order experiences. While many reviewers praise the smooth,... See more

Website

Customers had ambiguous experiences with website, with many reviewers praising the fast checkout, smooth... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast... See more

Response time

Users describe profound disappointment with response time, highlighting a strong consensus around persistent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very good website. I found the product I needed very fast. Every possible light strength and length has a picture. So it was easy to select the product you wanted. Only minus point was that only after... See more

Rated 4 out of 5 stars

Product is great, strong and good quality really helps pain in my feet. Therefor ordered again. It takes a while before delivering but that is ok for me, communication about this is fine.

Rated 4 out of 5 stars

I was a bit sceptical my order would be on time. At first the communication was a bit confusing but I got my order in time and the quality was beyond expectations!

Rated 4 out of 5 stars

Very good website . Good handle en guide instruction . Easy to read and understand en very good info review over progress after bin orders ore item has send. Im very ownerd en good served on this o... See more


3.7

Average

TrustScore 3.5 out of 5

698 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.7

All reviews

(698)

694 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I bought a 28 euro hoodie size large i…

I bought a 28 euro hoodie size large i usualy wear a size medium but i like a oversized fit. The hoodie materialen felt really cheap. It didnt look like the pictures and it didnt fit at all.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

Perfect product

I was looking at a few products but the one that I've chosen from your website was perfect for what I need. Thank you very much for your great service.

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Great Website and Excellent Prices

Great experience so far! The website is easy to use, with a good selection of original products at very competitive prices. The ordering process was quick and straightforward. I’m still waiting to receive my product, but everything has been smooth so far. Looking forward to receiving my order!

10 August 2026
Unprompted review
Rated 4 out of 5 stars

Great an affordable things

It was the first time for me to visit the site. They had great things and the bag i wanted for a great price. Overall i loved it. The only thing was that i was a little confused by the check out.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

Scammers: Customer support doenst exsists for uk and be number

Made an order never received an order confirmation. nailed te customer service got only one mail back requesting details.
send this 4 weeks later still no reply 174,80 gone this is a fake scam site. stuff never arived.
Found 2 customer contact telephone numbers on belgium and one uk... the belgium doenst exsists and the uk never pics up.
ordered 26-06-2026, mailed last time 30-06-2026 till today no money back no further replies on mails, no airco received, seeing maby complaints klacht .nl/lunelva/ (cant post url so add the 3 w) and on their face book these are scammers

5 August 2026
Unprompted review
Rated 1 out of 5 stars

Paid - Ignored - Stolen From

I have genuinely never experienced anything this appalling.

From the very beginning, they created the impression that they were based in the Netherlands, yet never disclosed where the item was actually being shipped from or when it could realistically be expected to arrive. Even after taking my payment, I was left completely in the dark.

Just two hours after placing my order, I contacted them. They replied once… and then vanished. For one entire month, there was absolute silence. Every message was ignored. Every attempt to reach them was met with nothing. It felt as though the moment they had my money, I simply ceased to exist as a customer.

The complete lack of communication is beyond shocking. It is one of the most disturbing customer experiences I have ever had. I have kept every screenshot, every unanswered message, and a full record of what happened, and I am fully prepared to pursue this matter through the appropriate legal channels.

7 July 2026
Unprompted review

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