Luviacure London Reviews 155

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 28 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional care and attention received from the company, from initial inquiries through to post-operative support, with many highlighting the staff's helpfulness and professionalism. The service is frequently described as excellent, with many appreciating the personalized approach and the feeling of being safe, informed, and empowered throughout their journey. Reviewers are particularly impressed with the responsiveness to queries and the smooth, stress-free experience provided by the team. However, some customers reported issues with communication, such as being left alone without a translator in a Turkish hospital and having difficulties discussing their expectations with surgeons who did not speak English. There were also concerns about the quality of certain procedures, like hair transplants resulting in damaged hair, and dissatisfaction with the hospital environment, which some found dated.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, attentiveness, and genuine... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the professional, attentive, and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the supportive and communicative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had a Mummy Makeover with Luviacure. The care and attention I received from the company has been amazing from starting my initial enquiries until today hearing from my coordinator, Ulas asking... See more

Company replied

Rated 5 out of 5 stars

I can not recommend Luviacure enough! My whole experience from making first contact with John to enquire about the process to having the surgery and now resting at home has been amazing. I need to per... See more

Company replied

Rated 5 out of 5 stars

Luviacure have been amazing from beginning to end, they respond immediately to any queries you may have. Ulas was amazingly supportive and so helpful, he went out of his was to make sure I was safe a... See more

Company replied

Rated 5 out of 5 stars

I recently had my nose revision surgery and I want to give special thanks to Ulas, the assistant, who was incredibly supportive throughout the entire process. From answering my questions patiently to... See more


Company details

  1. Clinic

Written by the company

Luviacure is a trademarked, UK based medical tourism company that is also registered and trademarked in Turkey. We facilitate medical procedures in Turkey for hair transplants, plastic surgery, aesthetic dentistry, eye surgery and non-surgical procedures. We have been awarded the International Health Tourism Certificate from the Turkish Ministery of Health. This endorses our official status as a reliable and a professional company providing these medical procedures. We provide transfers, accommodation at five-star chain hotels and English speaking assistance along with your medical procedure and UK based aftercare at affordable prices.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

I came alone to Turkey to have the…

I came alone to Turkey to have the procedure. I was very nervous and worried. I need not have been. From being picked up at Istanbul Airport to going to my hotel. Being taken to all my appointments before and after surgery. I was never alone.The surgeon was fantastic. A true gentleman who was with me both before and after surgery. My interpreter was Busra. She never left my side and even went stopping for me. If I needed any thing at the hotel I texted her and a few minutes later the hotel staff was knocking on my door with my requirements.If you are thinking of having a procedure abroad choose Luviacure.They really do look after you like family. Especially my beautiful friend Büsra, a true star 🌟

3 December 2021
Unprompted review
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Reply from Luviacure London

Thank you for your lovely comment Margaret, It was a pleasure :)

Rated 5 out of 5 stars

My partner and I both had Rhinoplasty…

My partner and I both had Rhinoplasty surgery in Turkey. The level of care and quality of surgery was excellent. We are both so pleased with the results and were looked after brilliantly by our patient specialist Enes. He was with us every step of the way, even after coming out of surgery. I woukd highly recommended using Luviacure

13 November 2021
Unprompted review
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Reply from Luviacure London

So Appreciated for your lovely review Andrew, hopefully we could satisfy you!

Rated 5 out of 5 stars

I have had my procedure with Luviacure…

I have had my procedure with Luviacure and my experience was excellent. I really want to thank the doctor and his team in Istanbul for doing a great hair transplant surgery. From start to finish each member of staff was very helpful and dedicated. I am very thankful to them. A special thanks to Ahmet for explaining the procedure so well, reassuring me that luviacure would take care of me. Also to Enes who took care of my hotel and transport as well as Büsra who was my translator. She supported me from the day of my surgery till my washing and is still keeping in touch with me! Overall I am very satisfied, I am still in the early stages but I will keep them updated!

3 November 2021
Unprompted review
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Reply from Luviacure London

Thank you for your kind review Shaik, we put the patients first!

Rated 5 out of 5 stars

Thank you so much to Luviacure

Thank you so much to Luviacure, I came to Turkey for surgery and it was 10/10 service. If you’re thinking of surgery go with Luviacure you’re in safe hands. Thank you to Enes for looking after me the whole time, very warm kind and professional through out.

26 October 2021
Unprompted review
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Reply from Luviacure London

Thank you for your kind words Annalise, your lovely words means so much to us

Rated 5 out of 5 stars

Recently had surgery with this company

Recently had surgery with this company. Outstanding service and extremely professional care. From the moment I was picked up it has been excellent service. Extreme thank you to Enis and the surgeon who performed the surgery. There care and professional approach has been outstanding. I highly recommend this company and have been more than happy with the service.

20 October 2021
Unprompted review
Luviacure London logo

Reply from Luviacure London

Hey John, It was a pleasure to welcome you and thank you for your kind words, it means so much for us hopefully see you again. Best Regards

Rated 5 out of 5 stars

I'd highly recommend Luviacure for…

I'd highly recommend Luviacure for anyone thinking of getting a hair transplant the experience has been amazing and the team have been great couldn't ask for any better help thank you Ayse basoglu and your team it's been great

27 September 2021
Unprompted review
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Reply from Luviacure London

Thank you for your lovely review Sean, It was nice to have you :)

Rated 5 out of 5 stars

Effortless experience

My experience for my rhinoplasty procedure was so effortless from the transfer to the surgery and back to the hotel. I had an amazing assistant, Ayse who was there with it all for me she was more like a friend and I’m so grateful for that. Would definitely recommend going here for any procedure it’s just so much easier.

9 June 2021
Unprompted review

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