Luxe To Kill Reviews 769

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Haven't received my parcel yet. Deliveryvstated 2-3 working days and it’s been over a week. Understand they are closing down and have high volume of sale maybe. Head up if your ordering delivery may t... See more

Company replied

Rated 5 out of 5 stars

I purchased a pair of jeans and a couple of sweaters. Everything arrived in great condition and as ordered the jean did not fit so I had to returned them but customer services was wonderful and very r... See more

Rated 5 out of 5 stars

I am from Greece and I make an order but I made a mistake and placed the same Product twice. I sent email directly and they responded immediately to cancel the order, even though my order had been... See more

Rated 5 out of 5 stars

I recently had contact with Anais who was super helpful when assisting with a return I had made. The responses were so quick, very clear and straightforward and she was just overall so understanding.... See more

Company details

  1. Clothing Shop
  2. Fashion accessories shop

Information provided by various external sources

Our collection of show-stopping shoes will give your wardrobe that killer finishing touch!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

769 reviews

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Rated 5 out of 5 stars

Excellent

Excellent customer service. Very helpful and friendly. Would recommend! Anais was really great 😊

7 September 2023
Unprompted review
Rated 5 out of 5 stars

Couldn’t be happier with the customer…

Couldn’t be happier with the customer service recovery I received from this company, especially Anais! Went above and beyond to cater to my order. Will be purchasing again in the nearby future :)

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Amazing!

Order from LTK all the time and love the quality always! Anais customer service was so good, and rectified my missing item asap!

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Always enjoyed the clothes bought from here and Anais responded very quickly to my email when I was unsure about the status of my package. Would recommend. :)

31 July 2023
Unprompted review
Rated 5 out of 5 stars

I purchased a pair of jeans and a…

I purchased a pair of jeans and a couple of sweaters. Everything arrived in great condition and as ordered the jean did not fit so I had to returned them but customer services was wonderful and very responsive. They helped me in all the return process and explained how the store credit works for international orders. I can’t wait to play e the new order and get those amazing pants on!

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Faultless customer service

Faultless customer service. My parcel went missing- customer service replied fast to try and locate my parcel, and when they couldn’t they resolved the issue with my preferences taken into account within a day.

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from Anais

I recently had contact with Anais who was super helpful when assisting with a return I had made. The responses were so quick, very clear and straightforward and she was just overall so understanding. The best customer service I’ve had from an online retailer… ever!! Thanks guys :)

25 July 2023
Unprompted review
Rated 5 out of 5 stars

Anais was lovely fast replies via email

Anais was lovely fast replies which I wasn’t expecting especially via email, straight to the point and very helpful.. ended up bothering her for more info on another issue since she got back to me so well.

18 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, responded back to me within minutes and resolved the issued right away. Always had my problems resolved instantly, never had any problems using this company!

1 July 2023
Unprompted review

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