Luxe To Kill Reviews 769

TrustScore 4.5 out of 5

4.5

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Rated 3 out of 5 stars

Haven't received my parcel yet. Deliveryvstated 2-3 working days and it’s been over a week. Understand they are closing down and have high volume of sale maybe. Head up if your ordering delivery may t... See more

Company replied

Rated 5 out of 5 stars

I purchased a pair of jeans and a couple of sweaters. Everything arrived in great condition and as ordered the jean did not fit so I had to returned them but customer services was wonderful and very r... See more

Rated 5 out of 5 stars

I am from Greece and I make an order but I made a mistake and placed the same Product twice. I sent email directly and they responded immediately to cancel the order, even though my order had been... See more

Rated 5 out of 5 stars

I recently had contact with Anais who was super helpful when assisting with a return I had made. The responses were so quick, very clear and straightforward and she was just overall so understanding.... See more

Company details

  1. Clothing Shop
  2. Fashion accessories shop

Information provided by various external sources

Our collection of show-stopping shoes will give your wardrobe that killer finishing touch!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

769 reviews

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Rated 5 out of 5 stars

Quick response

I emailed Luxe to Kill regarding a parcel I had ordered wondering if it would be delivered on time. Anais responded super quick and gave me all the information I needed. Thank you so much!

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Customer service was the best

Customer service was the best! Anais was the one that helped me so fast to resolve my situation! That’s what I love from purchasing this site, they’re put customers on first !! Not like the other brand that a bit more “ famous “ and let their customers confused for so long to receive an answer!!!
Love love love!!! Luxe to kill is my favorite!!!

17 October 2023
Unprompted review
Rated 5 out of 5 stars

10/10 service, fast shipping and beautiful coat

Can I just say - the service from this company was absolutely amazing, I ordered a beautiful coat and it arrived very quickly.

The coat was slightly too big, so I returned it and asked for an exchange, was delighted when I got to the post office to see what it was a free return with no charge.

My new coat (size smaller) was shipped out so quickly to me with no hassle at all and the whole process was very fast with no problems. The coat is also amazing quality with a beautiful design! Also - it looks exactly like the photos advertised on their website, even better in person.

I wish more companies could be like this, quick and efficient, hassle free! Thank you so much!

:)

12 October 2023
Unprompted review
Rated 5 out of 5 stars

Luxe to Kill has been nothing but…

Luxe to Kill has been nothing but amazing in my eyes. From the products to the customer service, they have really exceeded my expectations and I am extremely satisfied.
Thank you guys so much! I am definitely a forever customer !

8 October 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

Customer service representative was a huge help with a small issue I had while ordering. She provided fast turn around with email responses! Cannot wait for my package to arrive.

25 September 2023
Unprompted review
Rated 5 out of 5 stars

Customer Service

Got a wrong Item in my order and they were so helpful with sorting it and so fast. Got a reply almost instantly, really happy with the service 🙌

19 September 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, for some reason i didnt get my order and Akeeb has been great and he placed another order for me. Great service and i’d definitely buy again

20 September 2023
Unprompted review
Rated 5 out of 5 stars

Love the style

I love the clothes.
Great quality,
They fit perfect and the customer service support is very helpful and efficient.
Thank you

13 September 2023
Unprompted review

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