I purchased the Omega Seamaster 007 Commander’s Watch Limited Edition from Luxe Watches. I am extremely pleased with both the watch and the high level of service I received. The wrist-piece is beautif... See more
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Had a brilliant experience with Luxe Watches. I was on holiday when I suddenly realised my watch insurance had expired, proper panic moment. I gave them a call expecting to wait the couple of days m... See more
Did a deal with Charlie amazing guy lovely shop great selection of watches to choose from will definitely be making my next purchase from these guys serious is second to none
A very professional, smooth transaction from start to finish. Charlie was very courteous and was not pushy when we met up to discuss a potential purchase. The price of the watch I was considering buyi... See more
Company details
Written by the company
Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Contact info
219 Highstreet, Epping, CM16 4BL, Epping, United Kingdom
- 0203 397 1596
- enquiries@luxewatches.co.uk
- luxewatches.co.uk
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Fast and personal service
Having used other competitors in the past to repair and service my Tag and waited months for it to be processed and returned, I was super impressed by Luxe. I got a personal call and the service was friendly, fast and good value. Highly recommend.
The Whole Experience was excellent from…
The Whole Experience was excellent from start to finish and was a pleasure dealing with Charlie, Purchased my first Ap and was it totally as described on collection, Highly Recommend the company and will no doubt Purchase from them again.
Quick response and accurate valuation
Quick response and accurate valuation. Great service
Great insurance valuation service
Great insurance valuation service. Accepted by Nationwide. Quick service.
Bought my watch at Luxe Watches
Bought my watch at Luxe Watches, excellent & personalised service. Charlie sent photos on WhatsApp, sized the watch prior to delivery.
Delivery prompt and arrived as agreed.
Will definitely go back again, thank you
Polite
Polite, precise and prompt, three standout features I encountered with this company.
Prompt and Professional
Oliver provided very prompt and professional service for an online watch valuation
Easy processs
I came in just trying to get a feel of what watches I liked within budget.
Found the perfect one slightly outside of it and Charlie at Luxe was able to help in anyway he could.
I ended up picking the watch up 5 days later.
Would recommend and will be a returning customer.
I recently had links taken out from my…
I recently had links taken out from my watch and would definitely recommend this company to anyone. The service was great and super time efficient, I was seen to straight away. Really reasonable prices too.
Thanks again!
Arif was great and the service was…
Arif was great and the service was impeccable. Shop and surroundings are very nice.
Have used Luxe for various jewellery…
Have used Luxe for various jewellery and watch queries - always friendly, helpful and trustworthy- thanks guys
Used Luxe watches for an insurance…
Used Luxe watches for an insurance valuation certificate, which was produced within a few hours top service thanks Oliver!
Quick and attentive service
Quick and attentive service - and a great price. Thank you for an effortless an efficient process.
Never experienced such awful customer service
Horrendous customer service.
Avoid this company at all costs.
Excellent service
Excellent service. Friendly, trustworthy team who were great to deal with.
Thank you.
Very trustworthy!
Excellent staff, really know their stuff! Charlie was really helpful and knowledgeable. Luxe sold my watch on consignment and got me a fair price. Money was transferred within the agreed timeframe. Everything was communicated very professionally and clearly. Will definitely use them again to sell watches in future. I would not hesitate to buy a watch from them either!
Fast and efficient
Fast, efficient service valuating my watch. Would certainly recommend this company
Breitling repair, service and polish
Extremely well organised service. Very professional and very understanding. Awesome job of my Breitling.
Many thanks 🙏
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