Customer Service at it's best! Special mention to Charlotte who personally resolved some issues I encountered around the delivery / assembly scheduling of some big items. She was prompt to seek soluti... See more
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50% OFF RRP & SAME DAY delivery on modern furniture, outdoor furniture, beds, mattresses, sofas & more! Shop online or in store. 24/7 customer service.
Contact info
160 Newton Road, 2164, Wetherill Park, Australia
- 02 9189 7999
- sales@luxoliving.com.au
- luxoliving.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 58% of negative reviews
Typically replies within 1 month
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10/10
From start to finish Jeff gave exceptional service and was so kind and understanding because of the amazing service given by him I will be ordering everything I need from Luxo living for my new place 💜 thank you so much Jeff
Mira was so helpful and lovely to speak…
Mira was so helpful and lovely to speak to. She was able to fulfil my request so easily and made my experience so easy
Thank you Mira and all the best
Hazel is very at her communication and…
Hazel is very at her communication and assistance.
Great response time and amazing…
Great response time and amazing services and lovely customer service from Michelle.
Mira was a great help !!
Mira was a great help !!! I requested to move my delivery date on last minute and she did it without any time.
Michelle is a very great communicater
Michelle is a very great communicater. Easy to speak with and very helpful and polite. She solved my issue. Thank you michelle.
Yes.
Luxo living is affordable and the crevices is great specially Mira is great helper on line and store.
Hazel was very helpful and added my…
Hazel was very helpful and added my delivery instructions promptly, as always you have great customer service and the quality is amazing and price very very reasonably. Thank you
Excellent customer service
Jorovin provided excellent customer service and great communication. Keeping me updated on the progress of my order and also helping me with a return. Kind and professional, he made it a pleasure to deal with Luxoliving.
Supportive service
Despite a missing instruction manual in the boxes, the customer service team was very responsive on the phone and sent it straight away by email.
With their support, particularly the kindness and efficiency of Hazel B. the assembly could go ahead safely.
I appreciated the follow-up and assistance in resolving the issue. Thank you.
Hazel has been a great customer service
This compny truly stands out!
I was so upset when my bed head broke, it was such a surprise, and I wasn’t sure what to expect in terms of getting it fixed. I emailed the company immediately, and honestly, I didn’t expect such a fast and caring response. Not only did they reply quickly, but they also went above and beyond by sending me a brand new replacement without any hassle. The whole experience felt smooth and stress free, and it really showed me how much they value their customers. I can’t recommend them enough, from the quality of their products to their amazing customer service, they truly stand out! Big shout out to Jeff.
Can't thank you enough!
Thankyou.
Miraflor was really helpful in moving…
Miraflor was really helpful in moving my delivery date. She was patient and went the extra mile
Mira helped resolve my query…
Mira helped resolve my query straightaway!
Michele did a great job with assisting…
Michele did a great job with assisting me and she was very reassuring thanks for ther
Great assistance from Charlotte
Great assistance from Charlotte, very patient and efficient
I was missing a box to my order for 2…
I was missing a box to my order for 2 weeks and the lovely consultant Charlotte helped resolve my issue and had the box delivered out as soon as she could. I am grateful I had my bed before christmas. Thank you luxo living team.
Hazel was incredible
Hazel was incredible! She went above and beyond to help and make sure my daughters xmas surprise all happened!! She is an asset to your company!!
Exceptional service
Mira, one of your representatives made the whole process so much better with her exceptional customer service. I called to have my incorrect address amended. Mira quickly rectified this, and was very friendly and efficient. Additionally, she followed up with a delivery update.
Add the amazing furniture I look forward to receiving, I will definitely be buying again from Luxo Living 🤩
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