i like the pricing and amount of data provided, i also like the roaming services. I dislike the signal drop and 5G outage in Lisbon. Many times while I am on any call such as whatsapp or similar apps,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The function of the mobile service is generally good Sadly I can’t find a way to automatically renew each month so I have to go through the hassle of putting in card details etc My local PT card ge... See more
Company replied
Good service at reasonable cost, but poor communication. All messages I receive from Lyca come in Portugese and I only speak English. There should be a translate option button or something to allow... See more
Company replied
Plus It is inexpensive compared to the competition. It runs on Vodafone network so the coverage is good. It's easy to join first off either by purchasing a card from one of the numerous smal... See more
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Company details
Written by the company
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Contact info
1050-127, Lisbon, United Kingdom
- lycamobile.pt
3.1
Average
1k reviews
Asks customers to review
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I am using same mobile no side 4 years…
I am using same mobile no side 4 years as I come for vacation and it works perfectly
1 July 2026
Reply from Lyca Mobile PT
Dear jogesh,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing network and internet service issues.
Thank you for sharing the details. We have carefully noted your concern, and our team is currently investigating this on priority to identify the issue and improve your service experience as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
internet selo
1 July 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing issues with your internet service.
Thank you for sharing the details. We have carefully noted your concern, and our team is currently investigating this on priority to identify the issue and improve your service experience as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
The signal is very weak in our area.
1 July 2026
Reply from Lyca Mobile PT
Dear Gangandeep,
We’re sorry to hear that you are experiencing weak signal coverage in your area.
Thank you for sharing the details. We have carefully noted your concern, and our team is currently investigating this on priority to identify the cause and improve your network experience as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
My network goes off almost all the…
My network goes off almost all the time, tueday evening i have no network for 1hour
1 July 2026
Reply from Lyca Mobile PT
Dear Reginald,
We’re sorry to hear that you are experiencing frequent network interruptions and a loss of service.
Thank you for sharing the details. We have carefully noted your concern, and our team is currently investigating this on priority to identify the issue and restore a stable connection as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Today I want to watch a football match…
Today I want to watch a football match but my streaming is not working and I hate now lyca mobile
Such a third class internet
30 June 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you experienced issues with streaming due to poor internet performance.
Thank you for sharing the details. We have carefully noted your concern, and our team is currently investigating this on priority to identify the cause and improve your data experience as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Network problems..
Network problems... Not connecting net so many places. Costumer service is like hell.
30 June 2026
Reply from Lyca Mobile PT
Dear Abhi,
I’m sorry to hear that you’re experiencing network connectivity issues in multiple locations and that your experience with our customer service has been disappointing. I understand how frustrating this must be.
Updated Response: I have refreshed your network settings and additional information has been shared through E-Mail.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Alina,
Nothing beats hearing that our network is making your life a little easier.
Thank you for this wonderful review and for sticking with us!
Best Regards,
Lyca Mobile Review Resolution Team
Reply from Lyca Mobile PT
Dear Customer,
We are so glad you are part of our community!
Thank you for the fantastic star rating.
Best Regards,
Lyca Mobile Review Resolution Team
The net is running very slow.
30 June 2026
Reply from Lyca Mobile PT
Dear Rajkumar,
I’m sorry to hear that your internet speed is slower than expected. I understand how frustrating this must be.
Updated Response: I have refreshed your network settings and additional information has been shared through E-Mail.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Roming data problom . 200 Gb give but 15 gb use after stop data . I don't like
I live here in Belgium. It gave me 200 GB of data but it stopped after I used up 15 GB.
30 June 2026
Reply from Lyca Mobile PT
Dear Niruta,
I’m sorry to hear that your data stopped working even though your plan includes 200 GB. I understand how frustrating this must be.
We’d like to investigate this issue for you. could you please share a screenshot showing your remaining data allowance.
Once we have these details, we’ll review your account and assist you as quickly as possible
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Monzurul,
Feedback like yours tells us we are moving in the right direction to deliver top-tier value to you.
We truly appreciate your trust and support.
Best Regards,
Lyca Mobile Review Resolution Team
What an easy way to get an eSIM in 5 minutes!
Sitting in a hospital, my wife admitted due to emergency and I needed to give the hospital my Portuguese number but I’d forgotten my phone. So I went onto Lyca to see if I could get an eSIM. 5 minutes later I had a fully functioning Portuguese number thanks to Lyca. Life saver!
26 June 2026
Reply from Lyca Mobile PT
Dear Radhika,
Your loyalty and kind feedback mean the most to our hard-working team.
Thank you for choosing us for reliable service.
Best Regards,
Lyca Mobile Review Resolution Team
But all good some month internet not…
But all good some month internet not working ..I don't know what problems. ..
30 June 2026
Reply from Lyca Mobile PT
Dear Gurmukh,
We're concerned to hear about your internet issues. We are actively looking into this to improve our service.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Bad network and internet not working…
Bad network and internet not working properly, please fix it
29 June 2026
Reply from Lyca Mobile PT
Dear Customer,
I’m sorry to hear that you’re experiencing network and internet issues. I understand how frustrating it must be when your connection is not working properly.
Updated Response: I have refreshed your network settings and additional information has been shared through E-Mail.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Great offer but they need to improve…
Great offer but they need to improve their network
30 June 2026
Reply from Lyca Mobile PT
Dear Aaron,
We appreciate your feedback on our offer. We are actively working to enhance our network performance for a better experience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
The network it disappears maximum times…
The network it disappears maximum times and takes time to recover
30 June 2026
Reply from Lyca Mobile PT
Dear Customer,
We’re sorry to hear that you are experiencing frequent network drops and delays in service recovery.
Thank you for sharing the details. We have carefully noted your concern, and our team is currently investigating this on priority to identify the issue and restore a more stable connection as quickly as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Reply from Lyca Mobile PT
Dear Customer,
Connecting you to what matters most, and at a fantastic price, is exactly why we do this.
Thank you for choosing us over the rest!
Best Regards,
Lyca Mobile Review Resolution Team
Reply from Lyca Mobile PT
Dear Roshniben,
Thank you for the awesome feedback and the wonderful rating!
We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team
Good network
29 June 2026
Reply from Lyca Mobile PT
Dear Customer,
We love having you with us, and we appreciate you taking a moment to drop such kind words.
Your support keeps us going strong!
Best Regards,
Lyca Mobile Review Resolution Team
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