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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the unique designs, excellent quality, and comfortable materials. Many appreciate the wide selection of items, particularly the vintage and pop culture themes. The ordering process is generally smooth, and people are very satisfied with the overall quality of their purchases. Reviewers frequently commend the exceptional customer service, noting the quick response times and the helpfulness of the support team in resolving issues. Many instances are shared where the company went above and beyond, such as sending replacement items at no extra cost or allowing customers to keep incorrectly sized orders. However, some customers mentioned that the sizing of certain shirts can run small, and a few experienced issues with print alignment or the material quality of specific items.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the clever, funny, and... See more

Order

Consumers find order experiences to be overwhelmingly positive, often highlighting exceptional customer... See more

Customer service

People report positive experiences with customer service, highlighting it as quick, responsive, and generous.... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the shirts, noting... See more

Response time

Reviewers mention positive feedback about response time. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best customer experience/service I've had all year. Their luxury shirts run a little smaller, which i did not know until i received my order. When i explained what happened, m00nshot allowed me to k... See more

Rated 5 out of 5 stars

I received a couple shirts of the wrong size and they IMMEDIATELY fixed the problem! The solution was actually so fast and generous I bought a few more shirts! Honestly I’ll be a customer for life n... See more

Rated 5 out of 5 stars

I loved the selection of ideas. Many of the takes on classic movies and TV are great. I also love the vintage baseball prints. I had ordered 4 shirts and unfortunately did not double check my work bef... See more

Rated 5 out of 5 stars

Absolutely awesome customer service and communication! I needed some shirts in tall sizes, so I emailed their support team. Anthony got right back to me and within a day, all three of the shirts I wan... See more


Company details

  1. T-shirt Company

Written by the company

m00nshot T-Shirts and apparel! Non heinous designs for all mankind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

127 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

A+ customer service

The customer service was the some of the best I've ever had. There was an issue with the post office and Anthony took care of right away. The response time was immediate which is rare. I will definitely be a return customer!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Love me some M00nshot.

M00nshot has a terrific, inventive inventory and they are so easy to deal with. I ordered the wrong size and they could not have been more helpful or easy to deal with.

Love me some M00nshot.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

Great company and products

The selection of vintage logos is extensive and fun. The customer service is amazing - friendly, prompt, and understanding. I have bought from them twice, and I will not hesitate to buy from them again. Great company!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Great Products, Great Service

We've ordered from M00nshot several times and very much admired and enjoyed. The products are delightful, and the customer service is prompt, friendly, and satisfying.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Easy exchange and great customer service!

I bought a t-shirt for a Xmas gift this year and when I got it I realized it would be too big for the recipient. Anthony expedited an exchange for me. I really appreciate the great customer service and my son is going to love the shirt!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service from Anthony S!

Great customer service from Anthony S! Ordered a fun turkey day tshirt but accidentally ordered wrong size. Anthony responded immediately to allow me to replace it free of charge and keep the original shirt. Amazing work Anthony! Huge thank you!

23 November 2025
Unprompted review
Rated 5 out of 5 stars

mOOnshot, I HIGHLY RECOMMEND

If 10 stars were an option I'd choose it. I ordered the WKRP TURKEY DROP tee. A CUSTOM ORDER, With the design on the BACK. A really QUALITY SHIRT and CUSTOMER SERVICE IS IMPECCABLE AND EXEMPLARY. I HIGHLY RECOMMEND mOOnshot.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service and a great product!

I ordered shirts for Thanksgiving only to find out I ordered the wrong sizes for my family. With only a few days to go before Thanksgiving I reached out about getting larger shirts and having the still arrive in time. They ended up overnighting the shirts to me even though this has to be their busiest time of the year. Really appreciate the fantastic customer service and think the shirts themselves are hilarious!

21 November 2025
Unprompted review
Rated 5 out of 5 stars

What hasn't made the experience great

What hasn't made the experience great ? From the amazing support staff (Anthony S.)who asssited the one time I had an issue, to the hilarious ultra comfortable products they sell. You'll never go wrong shopping with moonshots !

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a completely awesome t-shirt…

I ordered a completely awesome t-shirt in a Medium not actually knowing the exact sizes and how it would fit. I was super excited but then also completely disheartened when the I received it and a medium was too small. I figured I was screwed but the customer service was unbelievable. I reordered the same t-shirt in a large and they refunded my money for the medium. Large is perfect and these t-shirt designs are hilarious. I will continue to buy from this site and fully recommend them to everyone!

18 November 2025
Unprompted review
Rated 5 out of 5 stars

Really Great Overall Experience

Honestly, I’m giving Moonshot a 5-star review for their amazing customer service!
I bought my husband a sweatshirt for his birthday—the one he had picked out—and when it finally arrived, it was a little snug.

I was hesitant to reach out, but I’m so glad I did. Anthony from the Support Team was incredibly helpful, responding to my email within 24 hours and offering a resolution right away.

My husband loves his “Jelly of the Month” hoodie, and the great customer service will definitely have me coming back again!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

The absolute BEST customer service!

This company has great products and absolutely the BEST customer service of any company I've dealt with in a very long time. They went above and beyond to resolve my issue. Thank you! Will definitely do business with this company again.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Cool company, amazing service!!

Moonshot has a really cool variety of shirts. I got one that was a little bit too small and they were so sweet and handling me getting a bigger size. Cool company with great customer service!!

8 November 2025
Unprompted review
Rated 5 out of 5 stars

High-quality t-shirts

I ordered the high-quality t-shirts. The material is very comfortable, and the design was beautiful and matched the site.
I needed to replace two of the shirts based on size, and the team was very helpful and responsive. They took care of my situation quickly. I was actually surprised.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

I have never encountered such amazing…

I have never encountered such amazing customer service in my life! I have been considering ordering from this company for years and finally pulled the trigger. I misjudged my sizing based on the shirt and shirt material. They went absolutely above and beyond to help me ensure I had the correct size And then corrected the order with amazing speed and efficiency. I will be doing business with these guys for years to come. Fantastic company, fantastic product!

22 October 2025
Unprompted review
Rated 5 out of 5 stars

great service and fun t-shirts

great service and fun t-shirts. They are better quality than most selling this type of stuff. They forgot a small item (sticker) and when I mentioned, they shipped asap. Will be back to order more fun and zany t-shirts from them.

4 November 2025
Unprompted review

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