Best customer experience/service I've had all year. Their luxury shirts run a little smaller, which i did not know until i received my order. When i explained what happened, m00nshot allowed me to k... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
m00nshot T-Shirts and apparel! Non heinous designs for all mankind.
Contact info
548 Market Street #49713, 94104, San Francisco, United States
- 877-727-2856
- store@m00nshot.com
- m00nshot.com
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality shirts
Great quality shirts, fast shipping, and amazing customer service. I accidentally ordered a small and emailed customer service to change it to an XL. They sent me the XL free of charge even after sending the small since they didn't get my email in time. Have ordered 3 times for different shirts and will continue to order in the future. Thank you.
Customer service was excellent
Customer service was excellent. I ordered the wrong size and didn't like the print when it was received. Rather then have me return the shirt I no longer wanted, they told me to keep it (one time courtesy) and sent me a replacement. Just had to pay shipping. Great experience and will order from them in the future.
Highly recommend
Highly recommend! When we had an issue with our order (even though it was probably our fault!), Anthony S and his team replied back to our email quickly and presented quick action on making things correct. They even threw in some shirts for free. Wow, what a company. Customers for life thank you so much!
Jeremy Tiz
PHX, AZ
This company is awesome
This company is awesome. Honored an exchange with no hassles and i appreciate it! I’ll be purchasing from Moonshot again!!
Hilarious t-shirts and Awesome Customer Service
From the hilarious product types to the actual size and comfort of the t-shirts, my entire order was nothing short of awesome. I received everything very quickly and being the idiot I am, I screwed up and ordered the wrong size on 2 of the shirts, which was quickly rectified by Anthony at m00nshot in one email that was responded to in a couple of hours. Couldn't be happier. Thank you!
Best customer experience/service I've…
Best customer experience/service I've had all year. Their luxury shirts run a little smaller, which i did not know until i received my order. When i explained what happened, m00nshot allowed me to keep the original order and provided a code so i could order the sizes needed at no additional cost. Extremely responsive and made the fix very easy. I've told 3 people already about how great they were!
I needed to make an exchange
I needed to make an exchange, and the response was quick and extremely helpful! Love the shirts and the company!
Half my closet is full of m00nshot
I’ve ordered so many shirts from M00nshot over the years, half my closet is full of these funny, nostalgic, and creative wearables. I just ordered 4 more items for Halloween! Kinda can’t stop.
Highly recommend
Ordered a couple shirts from M00nshot and I love them. They are great quality and shipping was quick. The screen print on one of the shirts was a little off center, so I contacted customer service and they took care of it immediately. They reprinted a new shirt and shipped it out right away, no questions asked. Anthony S. Was the employee who took care of me and he was awesome. Highly recommend.
Great product and fantastic service
Great product and fantastic customer service. When there was a mishap with my order the team over delivered! Everything about my orders were seamless!
Fantastic customer service and great…
Fantastic customer service and great shirts. Overall really happy with my orders.
Excellent experience with mOOnshot
I needed to make an exchange and the customer service couldn't have been more prompt, courteous, respectful, professional, friendly and helpful. And the product is high quality and just what I wanted. I would highly recommend mOOnshot. Buy some stuff from them! They're great!
Awesome Customer Service and Great Products!
Absolutely awesome customer service and communication! I needed some shirts in tall sizes, so I emailed their support team. Anthony got right back to me and within a day, all three of the shirts I wanted had tall sizes listed!! You don't get that kind of response from a company often these days, so I was super grateful. The shirts are well made, fit VERY well (2XLT) after going through the laundry. Couldn't be happier, and will order more inthe future! Thanks!
m00nshot Hits You Right in the Feels
I am really, really glad i stumbled upon m00nshot.
It’s like they raided my subconscious from the 70s, 80s and 90s and turned it into wearable radness. The mix of nostalgia, pop culture, humor are so cool, so obscure and so freaking awesome... they hit perfectly.
I own 27 shirts from m00nshot. Yes, 27! I have been a customer since 2017.
It’s hands down the best website for unique, original T-Shirt designs that are actually cool. Not the same recycled stuff you see everywhere else. Plus, the shirts are really soft and super comfortable. Once you get one, you’ll get it.
Wrong sizes fixed IMMEDIATELY
I received a couple shirts of the wrong size and they IMMEDIATELY fixed the problem! The solution was actually so fast and generous I bought a few more shirts! Honestly I’ll be a customer for life now, eventually I’ll be an 75 year old dude wearing a funny quote from an 80s movie only I will remember..
Great shirts, better service
I love the shirts and have become a repeat customer. Awesome designs with even better customer service, which unfortunately has become the exception with other companies. Their response is fast and they always take care of me. They keep on coming up with something new and their line never grows stale, too. I'll continue to be a loyal customer....
Great quality shirts
Great quality shirts, fantastic customer service, quick communication. I would highly recommend m00nshot. I'm ready to order more shirts! Thanks!
Amazing Customer Service!
This company has some of the best tshirts on the market. I love movies and movie quote tshirts are the way to go! There customer service is also incredible. I asked to have shipping upgraded and offered to pay for it and they comped me for it and made sure my order got to me early. They were so prompt with their communication unlike other companies and I really appreciate that it today's market. I highly recommend getting their products!
I cannot tell you enough how good their…
I cannot tell you enough how good their customer service has been. I inadvertently picked the wrong color for a shirt that I ordered and well after the order I sent an email and ask them if they could change it. They responded promptly and it said that they would be happy to change the colors before they ship it. Then I got a shirt that was a women's large however it wasn't quite large enough and I told them about it. They responded by saying they would be more than happy to replace it just to pay the shipping. Which was not really what I was fishing for I was just letting them know that it was running smaller. But this is a kind of customer service that you would expect people to do so I highly recommend them
The quality of the shirt material was…
The quality of the shirt material was better than I expected but pay close attention to sizing. They run small so would recommend a larger size especially if in between sizes. Customer service was great and made exchanging for the right size very quick and easy.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








