When they receive an order they need just to Acknowledge order and not subsequently bombard with emails about despatch but never any indication of when would arrive. Worrying and extremely annoying.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
TAKING TO LONG TO DELIVER
If I could give -zero star, scammers
Scammers. If I could give -zero star, it would be more than they deserve. The quality of the items were very poor, sizes are super large and AI must have been used for the pictures. Returned the items but the reimbursed with 1/4 the value, still £79 outstanding ......been chasing them for 3 months, they wanted pictures of the parcel = sent it, of the receipts = sent it of the delivered parcel = sent.....refund outstanding £79........scammers
I ordered a linen style top and a pair…
I ordered a linen style top and a pair of relaxed trousers for an upcoming holiday. Both pieces felt light and comfortable without looking too casual. The trousers were slightly longer than expected but they worked perfectly with sandals.
Shipping updates
Lots of updates about the shipping from China to UK. This does obviously take a few weeks.
I'd shop there again
Delivery not to long, quality ok, fitted perfectly. I had a discount code which due to a tech hitch did not go through which was unfortunate. I'd shop there again
Good communication
Good communication, fast service and quality product. Very happy.
Excellent product that lives up to…
Excellent product that lives up to expectations.
I'm watching for a 50%refund from this…
I'm watching for a 50%refund from this company, bought a solid brass letter box in November last year and now it's rusty contacted them and they asked me to review the company and they would give me my discount of 50%. When this has been completed I will come back and speak more about this company in more light thank you.
The jacket has been perfect for those…
The jacket has been perfect for those in between weather days. It’s light enough to carry around but still adds a little warmth when the temperature drops. The pockets are smaller than I expected although that hasn’t stopped me wearing it regularly.
Great customer service friendly helpful…
Great customer service friendly helpful staff good quality merchandise.
Good sizing and continued updates of delivery
Good customer service. Quick responses to my inquiries.
Good customer service. Quick responses to my inquiries. Nice and friendly staff.
I'm still waiting to receive my order.
It's rare that an online order leaves…
It's rare that an online order leaves me with absolutely nothing to complain about, but this one genuinely did. The clothes fit well, looked great straight out of the parcel and felt like they were made to be worn regularly rather than just for one season.
I wasn’t sure which size to choose so I…
I wasn’t sure which size to choose so I followed the measurements on the website. The fit turned out spot on and the blouse sits beautifully around the shoulders. It’s already become one of those pieces I reach for when I don’t know what to wear.
Very poor service, still awaiting refund
Order arrived much later than expected and was of very poor quality and at least 2 (if not 3!) sizes too big. I immediately emailed their official channel and have now had a string of responses offering 15%, 20% and 25% discount voucher for future items. Each time I have made clear that I do not want a discount voucher, only a returns label and full refund. Still waiting....!
Received my order dress I ordedressred…
Received my order dress I ordered ,nothing like the photo on your page , be very disappointed,want a refund
Polished without the effort
I love finding clothes that don't require much effort to style. The blouse I bought looks polished whether I wear it with denim or tailored trousers. It's quickly become one of my favourites.
The sizing felt much more consistent…
The sizing felt much more consistent than other online shops I've used recently. I ordered multiple pieces expecting at least one not to fit, but everything worked out really well.
Terrific website
Terrific website with a great range of clothes. My first experience of buying here and I will be buying again. All so easy to use the website especially for a technophobe like myself.
great quality boots and quick delivery
great quality boots and quick delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








