MAGIC JOHN Reviews 369

Product comes from China so no exchange, credit, refund, etc.
Ordered Magic John 3 Piece Set for iPhone Pro. Somehow ordered for Pro Max. Paid for expedited shipping.
Item arrived late.
Pro Max doesn't help.
I offered to pay to exchange for correct size.
Response is to buy a complete new package.

ALL BS !!! I ordered this product thru an IG advertisement and although the install is pretty cool and easy, the screen cracked on the 1st phone drop … contacted support team ( China ) and good luck !!! After few back and force e-mails they said “I can reorder with a discount” 😅😅😅. The whole point is to have a screen protector virtually indestructible like the add demonstration… FALSE ADVERTISING !!! DO NOT BUY !!!

BUYER BEWARE, CHINESE BASED COMPANY EXPLOITING CISTOMERS.
They do not warranty their products at all. When you have a screen protector fail in 4 months with zero drops or abuse, and ask for them to warranty it, they refuse and tell you "we send you 2 protectors with the idea that the second one acts as a back up in case the first one fails". Meanwhile they advertise a warranty, state that "you get 2 screen protectors for this price " not "buy one get free", not "buy this and we include a back up just in case". They charge 5 times what a comparable screen protector costs, claim their products are "designed to last 6 to 7 years on your phone". All false claims when you do not stand behind your product. Absolute greed and manipulating advertising, because they manufacture and ship straight from China, not "manufactured and sold from the USA" as their advertising used to state. That should have been the big red flag when I made my purchase (thankfully through PayPal) and the payment went directly to a Chinese company. Save your money, buy one of the comparable ones on Temu, they are literally selling from the same manufacturer if you look carefully, for ⅕ the price these rip off artists are charging. I have already dealt with customer service extensively, and they are making every excuse not to provide warranty or even a refund for this situation. But they are willing to offer me a 15% discount so I can purchase another set. First if all, why on earth would I give your company any more of my money when you have no honout and cannot be trusted. Second of all, 15% is an absolute joke, especially since they have an ongoing sake for 15% off right now, amd you can guarantee they will not stack the discounts.

John is full of SHIT!!!
Been watching this product for a few months and decided to get a screen protector. It's been over a month and still nothing.

Update: product received. Good quality and easy to use. Delivery times are shocking however the product is great.

In my experience I've bought screen protectors had them fitted and tried to fit them myself none are easier than magic John's screen protector.
This is the best well presented made truly easy to use even backed up with a guarantee what more do you need.

Truly a piece of junk. The guy is hitting the screen protector with a hammer on the advertising video (BS). I purchased this and the first time a light tap on the side of the screen protector it chipped badly and then it cracked completely. In 1 month it broke. I contacted them and they refused to do anything about it. This company is a scam with poor customer service.

Garbage company. They take your money then use against delivery companies to deliver their products so when they don’t arrive they can blame the company and keep your money. Mine never came when I ordered the cable. I reached out to the company since it showed it was sent to Australia (I’m in USA ). They immediately blamed the delivery company. I tried contacting them and their company’s website is in all Chinese. AVOID THIS SCAMMER COMPANY.

I’ve bought phone case, the quality is really great. Just placed my 2nd order, love the product. Had some issues with the first shipment but the customer support team were great. Recommend getting a product from magic john!

I purchased 3 sets of screen protectors for my iphone 17 pro. Two were privacy and one was clear. The privacy screen protectors did not hide my screen very well, it had visible screen on the sides of the protector, like it was not wide enough. All 6 got scratched BAD and in the same spots on all 6 within 3 days of regular use. I work in an office so all my phone ever does is go in and out of my pocket all day. Very disappointed in the quality of the product. None of them have been scratch resistant or fingerprint resistant in my experience. I am kind of at a loss trying to find a screen protector that won't scratch with regular use but also be as easy to apply as this. Because that is something this protector does better than anything else, the ease of application.

SCAM COMPANY!! I ordered a case for my iPhone 17 and specifically asked if it had protection for the camera control button and was assured that it did. When I received the case it in fact did NOT have protection for the camera control button. I asked for a return label since this is an important feature, and they offered me a discount on camera lens protectors. The issue is with the camera control button, not the camera lens. I inquired again and made sure to state the issue ad once again they told me that the return shipping is too high for a return, although on their website they do state that they have a return policy.
After a few back-and-forth emails, it does not appear that they are willing to return my item or give me a refund for it. Seems to be just another scam company on Facebook with flashy ads.
Buyer beware, if you are not happy with your purchase, you will end up being stuck with it since return shipping costs are too high apparently.

I ordered the screen protectors. It broke within 3 days. When I contacted the company, their reply was “You got two with your order. Just use the other one”

The screen feels strong and the application is easy. Looks great. But it’s a good thing it came with 2 because my screen cracked top to bottom on the first day or two. I don’t even recall dropping it. Maybe it fell of the coffee table or something. I’ll circle back if the new one fails

Update*** 2 weeks later and I just noticed the second one cracked in the exact same way. Top to bottom single crack. Downgraded my review to one star. It came with 2 screens and provided less than 2 months of protection and I never dropped my phone. This time I’m sure. The product just failed

Terrible company. They pretend that they will replace any protector that fails. That's just a PR lie.
I had previously used their product paying the premium forb the ease of use and the "warranty" - fairly rapidly in retrospect both the protectors had died so re-ordered.

The applicator failed in the first one so I emailed them for a replacement. They answered back saying this was likely my fault (it wasn't) and how to resolve the issue (that failed). I asked them for the replacement and after that total silence despite emailing them multiple times.

Clearly the warranty is a con to justify a much higher price on an average at best product.

Shane on you

Perfect Services
Dear Magic John Company
You are an great team with a great service my protector had an issue, you replace it.
many many many thanks!!! I will buy more at you.

Poor customer service. Accidentally ordered the wrong product but they have refused to allow me to return it. Trying to correspond with their customer service is terrible. At least a week between responses. AVOID

Bought the 2-pack of screen protectors for iPhone 16 Pro Max from Magic John. The first one worked fine. The second one had a bubble immediately after install even though I followed instructions exactly. Their marketing promised free replacements for defects. Now they refuse to honour that promise and make me pay again. Very disappointed in the quality and the customer service.

Do not believe what you see, I bought 2 double packs of these to protect my family’s phones. 2 of the so called screen protectors cracked after short drops less than 1 week after purchase. I contacted this company and they didn’t seem to care about their product.

So after having the magic John screen protector on my wife’s phone for less than a week ( I ordered the screen protector 2 pack when we ordered our new phones) it cracked without any idea of how not an impact point present. After submitting a request for warranty this was their response “
The purpose of using a screen protector is to protect your phone screen, but this does not mean the screen will never crack or be damaged.

After all, it is still a glass screen protector. Screen protectors can effectively prevent scratches or cracks, but this is not a 100% guarantee; the actual effect will be affected by factors such as the angle of impact and the location of the drop.

Using a screen protector is like buying insurance for your phone screen. The actual effect depends on individual usage habits.

We regret that your order has exceeded our 30-day warranty period, and we cannot provide you with a free replacement or refund.

Our product comes in a two-pack; we recommend using the second one.

Thank you for your understanding and support!

Sincerely,
Aly
Magic John Customer Service Team

⭐️⭐️⭐️⭐️⭐️ MAGICJOHN – Étui + Protecteur d’écran pour iPhone 17 Pro Max : WOW!

L’étui MagicJohn est vraiment impressionnant : solide, bien conçu et doté d’un aimant MagSafe extrêmement puissant. Le contact se fait instantanément et ça ne décroche pas, même quand on bouge le téléphone.

Le protecteur d’écran? Installé en 1 minute. Le plus long a été… ouvrir la boîte! L’ajustement est parfait, aucune bulle, aucune complication.

En résumé :
✔️ Étui de qualité
✔️ MagSafe très puissant
✔️ Installation ultra rapide
✔️ Fit parfait

Je recommande sans hésiter! 💯📱

⸻

⭐️⭐️⭐️⭐️⭐️ MAGICJOHN – iPhone 17 Pro Max Case + Screen Protector: WOW!

The MagicJohn case is seriously impressive — solid, well-built, and equipped with an extremely strong MagSafe magnet. It snaps into place instantly and doesn’t slip or disconnect, even when you move the phone around.

The screen protector? Installed in 1 minute. Honestly, opening the box took longer! The fit is perfect — no bubbles, no dust, no hassle.

In short:
✔️ High-quality case
✔️ Very strong MagSafe magnet
✔️ Super fast installation
✔️ Perfect fit

Highly recommended! 💯📱

I purchased the "MAGIC JOHN 4-IN-1 CHARGING CABLE, SUPER FAST 240 W CHARGING WITH RGB LIGHT". It does not work!

I tried to contact this company through its support email however it’s a non-functioning email address. I attempted it through two separate email addresses of mine. The result was the same:

Address not found
Your message wasn't delivered to
"support at magicjohn dot com" because the address couldn't be found, or is unable to receive mail.

The email address they provided for Support was "support at magicjohn dot com". I did this in the few days following my order being delivered. I don’t have time for a $15 item to be immersed in all the details of checking my order date or that it has a 30 day window of return or replacement. For all intents and purposes, I don’t care if I get a refund or a response at this point from this ridiculous company. I will make sure that if and when I’m talking about this company to any family and friends, I'll refer to it as a scam.​​​