Mags Direct Reviews 1,230

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 358 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent service, noting that orders are often correct and delivered in a timely manner. Many appreciate the ease of ordering single magazine copies without a subscription and the good selection available. People also praise the careful packaging that protects items during transit and the clear communication throughout the process. However, some customers experienced issues with delivery, including delayed or undelivered orders, and a lack of tracking information. There were also occasional mentions of unexpected import taxes for international orders and difficulties with the website's functionality, such as uploading images for feedback.

What people talk about most

Delivery service

Consumers find delivery services to be ambiguous. Many customers praise fast delivery, with some receiving... See more

Order

Clients share ambiguous opinions on order experiences. Many customers praise the easy ordering process, quick... See more

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the great selection of... See more

Website

Reviewers mention ambiguous feedback about the website. Some customers praise the fantastic site, smooth... See more

Service

Customers had positive experiences with service. Many reviewers expressed satisfaction, highlighting smooth... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This was an expensive, but the only way to obtain a copy of this year's Good Food's Vegetarian Christmas in Canada. It took 12 days to arrive but I was delighted to see that it had been packaged in c... See more

Company replied

Rated 4 out of 5 stars

Delivers on time, undamaged but Yodle literally dumped the envelope on the floor in a public area below my post box, which is more than large enough to take the magazine. Not impressed

Company replied

Rated 4 out of 5 stars

Ordered the Feb issue of BBC Sky at Night, arrived quickly and in perfect condition, a no hassle transaction. Only reason it got 4 and not 5 stars, is the rather pricey p&p. Not sure it cost nearly... See more

Company replied

Rated 3 out of 5 stars

When I ordered the magazines and asked for them to be posted to my home in France, no mention was made of Import Tax being paid. When I placed the order I paid £7.50 postage charge for two magazines,... See more

Company replied


Company details

  1. #4 of 4 best companies in Newsstand

Written by the company

Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Delivers on time

Delivers on time, undamaged but Yodle literally dumped the envelope on the floor in a public area below my post box, which is more than large enough to take the magazine. Not impressed

3 February 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Brian. It is very much appreciated and your feedback means a lot to us.

We are happy to hear that your order was delivered on time and agree that the actual method of delivery was not what we would wish for our customers. We will pass your comments on to the courier to ensure it does not happen again. We hope you enjoy your selection and look forward to seeing you back again with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Ease of ordering

Ease of ordering. Order delivered immediately. Notification great.

29 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review. It is very much appreciated and your feedback means a lot to us.

We are happy to hear that you were pleased with our easy ordering process and that your order arrived in a timely manner. We hope you enjoy your selection and look forward to seeing you back again with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Arrived nice and quickly

6 February 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Kamajaro. It is very much appreciated.

Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct and are happy with our prices.

We look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Every order I've made has always be…

Every order I've made has always be correct and delivered in a timely manner. The one time I had a question it was answered quickly and honestly.

10 February 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Reid . It is very much appreciated.

Your feedback means a lot to us and we are happy that you have had a positive experience when using Mags Direct and that your question was answered in a timely manner. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Vanity Fair magazine

Very good; very quick; well packaged; efficient communications; highly recommended

26 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Tim . It is very much appreciated.

Your feedback means a lot to us and we are happy that you had such a positive, experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Arrived quickly and in excellent condition

The magazine arrived in good time and in excellent condition. Thanks!

3 February 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Alan. It is very much appreciated and your feedback means a lot to us.

We are very happy to hear that you were pleased with our service and that your order arrived quickly in excellent condition. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Excellent,very satisfied,I have twice…

Excellent,very satisfied,I have twice on the last two years cancelled a subscription directly with the BBC wildlife magazine entity and due to extreme poor delivery service they have (,meaning it takes almost two months to get a copy)YES AM VERY HAPPY TO GET YOUR EXCELLENT SERVICE,JUST GOT THE MAGAZINES TODAYS🙏🏻🙏🏻🙏🏻🙏🏻
You have been my savior and most appreciate your business 🙏🏻

3 February 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Vazquez It is very much appreciated.

Your feedback means a lot to us and we are happy that you had a positive experience with Mags Direct and that your order arrived quickly. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Quality

Ordered three separate magazines, special additions to the Good Food collection expecting to receive them within 3-4 days - they arrived 24 hours later! Fabulous quality magazines packed with brilliant recipes, a great addition to any cooks library.

19 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Andrew. It is very much appreciated.

Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 1 out of 5 stars

Faulty payment system and zero sympathy

I attempted to purchase two magazines the basket went wrong I was charged twice because I thought the first attempt had not succeeded and it had.Sent two lots of same magazines. EMAIL contact numerous and unsympathetic. Will not purchase again.

4 November 2025
Mags Direct logo

Reply from Mags Direct

We’re very sorry to hear about this Susan and completely understand how frustrating this must have been for you.
Someone from the team will email you directly about this issue and hopefully we can resolve this matter to your satisfaction.

We apologise for the inconvenience caused and thank you for bringing this to our attention.

Best Wishes,
MagsDirect

Rated 5 out of 5 stars

Magazine

It was good.

2 February 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Claire. It is very much appreciated and your feedback means a lot to us.

We are happy to hear that you were pleased with our service. We hope you enjoy your selection and look forward to seeing you back again with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, love it!

2 February 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Tina. It is very much appreciated and your feedback means a lot to us.

We are happy to hear that you are pleased with our service. We hope you enjoy your selection and look forward to seeing you back again with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Order from anywhere to the UK

I'm ordering from New Zealand for my daughter in the UK. It was easy and efficient... effortless. Love this.

4 November 2025
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Janette. It is very much appreciated and your feedback means a lot to us.

We are happy to hear that you are pleased with our service and can order for your daughter here in the UK. We hope she enjoys receiving her magazines. We look forward to seeing you back again with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Fast Service.

Fast Service.
Products as intended.
(Only PostNord had some minor issues in the delivery process. But also that was not critical)

22 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Sven. It is very much appreciated and your feedback means a lot to us.

We are very happy to hear that you were pleased with our service and that your products arrived safely, considering the distance travelled. We hope you enjoy your selection and look forward to seeing you back again with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Great prices and fast shipping

Great prices and fast shipping to the states.

22 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Jayson. It is very much appreciated.

Your feedback means a lot to us and we are happy that you found we are the best way of getting your chosen magazines to the US. We look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

prompt service and delivery

20 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Janeice. It is very much appreciated.

Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Website easy to use

Website easy to use

20 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Sophie. It is very much appreciated.

Your feedback means a lot to us and we are happy that you found the Mags Direct website easy to use. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Received quickly and in perfect…

Received quickly and in perfect condition.
Raye may be on the cover but this is the LANDO Vogue!

6 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Paul. It is very much appreciated and your feedback means a lot to us.

We are very happy to hear that you were pleased with our service and that your order arrived quickly in perfect condition. Should you have any issue with the magazine in question, please contact us including your order number
via https://www.magsdirect.co.uk/contact so we can look into what happened and resolve this for you.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

Very good, will be ordering again.

Ordered around seventeen magazines, all but one arrived on time & in good condition, the remaining one was sorted very quickly. Very happy, will use again.

14 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review Greg. It is very much appreciated.

Your feedback means a lot to us, and thank you for your order. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 5 out of 5 stars

I ordered Flow magazine and it arrived…

I ordered Flow magazine and it arrived in perfect condition very quickly

9 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 5-star review. It is very much appreciated.

Your feedback means a lot to us, and we are happy that you had a quick delivery experience with Mags Direct and your order arrived in perfect condition. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.

Best wishes,
Mags Direct.

Rated 4 out of 5 stars

We had delivery issues

We had delivery issues. But they were dealt with quickly and communicated very well.

9 January 2026
Unprompted review
Mags Direct logo

Reply from Mags Direct

Thank you for your 4-star review Thomas . It is very much appreciated and your feedback means a lot to us.

We are sorry to hear that you had some delivery issues with your order. This is not the experience we want for our customers and we endeavour to resolve any problems as quickly as possible. We look forward to seeing you back again with us in the future.

Best wishes,
Mags Direct.

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