Have used several times to send to friends for birthdays. They are always surprised, happy and love idea, something different and say delicious, though have never left any for me to sample.
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Mailbakes is absolutely brilliant!! What a lovely idea, to send somebody a tasty treat to make their day. I sent one to my mum in Mother’s day & she absolutely loved it!! Also I have to say their cus... See more
“Omg this is so cute, I didn’t know they gift cakes like this and they tasted so delicious” - she said This purchase was definitely worth it as the recipient is happy and the prices are reasonable... See more
What a great idea of sending someone a smile, or hug in a box. Great selection of box fronts for any occasion, lovely font used for messages inside the box and a yummy selection of cake flavours to ch... See more
Company details
Written by the company
At MailBakes, we believe that life’s sweetest moments should be celebrated with something special. That’s why we’ve made it our mission to deliver freshly baked, delicious cakes paired with personalised greeting cards right to your door. Whether you’re celebrating a birthday, anniversary, a new job, or just want to brighten someone’s day, our cake cards offer a unique and thoughtful way to make any occasion unforgettable. Based in Liverpool, our bakery is dedicated to crafting high-quality cakes using the finest ingredients. Each cake is baked with love, ensuring it tastes as good as it looks. We know how important it is to send a gift that truly reflects your sentiments, which is why we offer a wide range of customisable options. From selecting your favourite cake flavour to personalising the accompanying card, MailBakes is here to help you create a gift that’s as special as the person receiving it. Our commitment to customer satisfaction doesn’t end at baking. We take pride in our seamless delivery process, ensuring that your cake card arrives fresh and on time, no matter where you are in the UK. With our easy-to-use online ordering system, you can send a sweet surprise in just a few clicks, making it the perfect solution for those last-minute gift ideas. At MailBakes, we’re not just delivering cakes; we’re delivering smiles, happiness, and a little bit of magic with every order. Join our growing community of happy customers and trust us to make your next celebration truly special. Because at MailBakes, every day is an opportunity to spread joy, one slice at a time.
Contact info
United Kingdom
- mailbakes.com
4.6
Excellent
4K reviews
Replied to 26% of negative reviews
Typically replies within 24 hours
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Amazing from start to finish ♥️
Once again you did not disappoint. From
Ordering to delivery you kept me informed. Quality is amazing will be ordering again 💕💗
7 March 2026
Unprompted review
Fantastic customer service
Fantastic customer service. I accidentally entered the wrong delivery address as my phone auto-filled it, and the team sorted it out immediately with no fuss. So helpful and friendly. The cake was also absolutely delicious. Highly recommend MailBakes!
6 March 2026
Unprompted review
Such a lovely sweet treat to send for…
Such a lovely sweet treat to send for any occasion
Presented and packaged beautifully
and my sister loved it ❤️
5 March 2026
Unprompted review
Very speedy service and delicious baking!
Really quick service and the recipient was delighted with the quality of the cakes! Such a lovely way to send thanks to someone.
23 February 2026
Delightful
I ordered 4 pieces of cake for my daughter who has just had an operation, she was delighted to find the cakes waiting when she got home, she’s told me the slices were lovely. The get well card was lovely too. Great website, lots of choice, and delivery perfect.
3 March 2026
Unprompted review
Very easy to order Good selection…
Very easy to order Good selection Parcel arrived on time and my friend was very pleased Great service all around
8 March 2026
Unprompted review
Really nice cake
Great gift idea. Sent some to my daughter when she came home from hospital cheered her up no end. Deliverd with in two days. Great service
3 March 2026
Unprompted review
Ordered in advance, arrived on time
Ordered in advance, requested a specific delivery date, for my husband's birthday. Arrived on the day, well packaged, as ordered. Lovely design, really tasty. Very easy process, will definitely order again
3 March 2026
Unprompted review
Happy Birthday!!!!
I bought this for my sister's birthday and she absolutely loved it!!!! The cake was delicious and she loved the whole concept of cake coming through the letter box!!!!
1 March 2026
Unprompted review
Thank you for your wonderful work of…
Thank you for your wonderful work of bringing joy to people’s lives!
26 February 2026
Unprompted review
Absolutely excellent service
Absolutely excellent service, cakes were delivered on time (tricky to achieve when using Royal Mail) and were very well received. Good size slices and delicious.
28 February 2026
Unprompted review
What a super idea
What a super idea, always looking for something different.I have ordered quite a few packs now and they didn't disappoint.everyone I sent them to loved them very yummy.Well done and great customer service
2 March 2026
Unprompted review
Super fast delivery
I was amazed at how quickly the mail bake was delivered. 10/10 from me. My Grandaughter was over the moon and the quality of the cake was well exceeded
28 February 2026
Unprompted review
Fabulous service!
Fabulous service. Easy to order and quick to deliver. Recipient said the cake was so delicious and the gift brightened her day.
Superb gift idea, thank you .
23 February 2026
Prompt delivery and my partner…
Prompt delivery and my partner thoroughly enjoyed his surprise. He said the cake was lovely.
25 February 2026
Unprompted review
Great idea and excellent service.
Really simple to place the order, delivered within 2 days, and absolutely loved by the recipient! Thank you.
21 February 2026
Unprompted review
Fast efficient service
Fast efficient service. Only issue was I forgot to put a message on and didn’t say who sent it. The recipient didn’t know who had sent this gift. Would that not have prompted a contact to myself
24 February 2026
Unprompted review
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