Makester Reviews 39

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of the products and the thoughtful, quirky printing options that make them ideal gifts. Customers consistently highlight the beautiful packaging, often noting that items arrive promptly, well-packaged, and undamaged, which adds to the overall positive impression. Many people appreciate the quick delivery service, even during busy periods like Christmas, and find the website easy to use with a wide variety of choices. However, some customers also noted that they did not receive a free candle as expected, and a few were surprised to discover that the products were made in China, contrary to their initial assumption of UK manufacturing. One reviewer expressed disappointment with the service and items received from multiple orders during the Christmas period.

What people talk about most

Product

Users describe positive interactions with product, often highlighting the excellent quality, appealing... See more

Quality

Customers consistently note positive experiences with quality, highlighting the beautiful smell and excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the quick... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and a willingness... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used this company in the past it’s really good quality and the quirky printing options make it easy to give a thoughtful gift to friends and relatives

Rated 4 out of 5 stars

This run up to Christmas I have been very disappointed with the service and items form many order. But you have restored my confidence and made me think there are some good companies around, yours bei... See more

Rated 5 out of 5 stars

Ordered twice for my wife ( she does the candle thing) . We got the cocker spaniel one which she really likes and said it had great smell. We’ve now ordered three for Christmas gifts. Orders arrive pr... See more

Rated 5 out of 5 stars

Makester candles are excellent if you put in a few details about your pet they make a lovely poem up that tells you a story about your little dog and they are surprisingly accurate I love them and I... See more


Company details

  1. #286 of 376 best companies in Gift shop

Written by the company

Gifts For Every Occasion


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

39 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Valentine’s Gift

A wonderful product that I bought for my wife’s Valentine’s Day gift. She loves the smell, the words, the exquisite gift box and I loved the ease of the purchase. Delivery was very quick, the gift came well packaged and discrete, and as I say my wife loved it so, happy wife is a win for me. Thanks Makester.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Definitely purchase again

Beautiful smelling candles. Funny little quotes for each dog. Came well packaged in lovely boxes. Delivery was quick. Gave as Christmas gifts and everyone loved them!

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. I honestly thought these were made in the UK. Unfortunately they are made in China as I discovered when I saw the label stuck on the bottom of the jar.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Love these candles

These candles are fun, smell great and being soy burn better, last longer and are great for the environment. Should have bought one for myself really!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Good company

Delivery was good and the items arrived well packed. When opened the candles seemed of good quality in excellent packaging. These are Christmas presents so I cannot comment on the candles when they are burning but so far so good.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Great price lovely candles

Great deal at around £10 per candle when you get the 3for2 offer, some unique designs I managed to find loads I liked. Very quick delivery. Quality candle and I was surprised how good the packaging looked. Will definitely be back

13 December 2025
Unprompted review
Rated 5 out of 5 stars

These are beautiful candle

These are beautiful candles, smell gorgeous, beautifully packaged. Make an Ideal present! Delivery is really quick too. This is the 2nd order I have had & will definitely buy more.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

A Great Service

Bought 3 candles for Christmas gifts but after I sent order I realised I had made a mistake with one of them, I e mailed them,and telephoned them in a panic (it was a gift) but they e mailed back to say they had cancelled my order and to re order again which I did. 3 days later a well packaged box arrived with my candles in lovely presentation boxes. I am delighted with them and so will my friends be. A great service. Would highly recommend.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Makester…. My panic free present place.

I’m genuinely awful at choosing gifts, but Makester saved me this year. Found some really funny candles and had all my Christmas presents sorted in minutes.

My order turned up the next day and the packaging was actually really nice. I also caught a buy-2-get-1-free deal, so I grabbed 6 and only paid for 4.

Honestly, I’ll definitely be back next time I’m stuck for a quick present

31 October 2025
Unprompted review

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