Malcolm C Foy & Co Reviews 

125
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being professional, supportive, and exceptionally thorough during property purchases and sales. People note that response times are impressively fast and communication remains clear, making a stressful process feel completely seamless. However, some reviewers were not happy with communication issues and unexpected delays during their transactions. A few individuals experienced difficulties reaching their designated solicitors, missed introductory courtesy calls, and felt disappointed with the handling of formal complaints or unexpected fees. These customers noted that the lack of prompt updates created unnecessary stress throughout their journey.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, attention to detail, and... See more

Service

Reviewers mention positive feedback about service, highlighting a smooth and efficient property purchase... See more

Customer service

Consumers find customer service to be positive and helpful throughout the property transaction process.... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt and efficient... See more

User experience

Customers report positive experiences with user experience, noting that transactions are handled smoothly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We highly recommend Jessica Brooks for her outstanding work as our solicitor in handling both the sale of our previous home and the purchase of our new-build property. From the outset, Jessica wa... See more

Rated 5 out of 5 stars

I have recently used Malcolm C Foy&Co for the conveyancing of my first property purchase, and I couldn’t be happier. The team was very professional throughout the entire process, explained everything... See more

Rated 5 out of 5 stars

I appointed Malcolm C Foy & Co for purchase of a new build property & the sale of my own property. Donna Moore & Kelly Jones where the solictors. Excellent service, very professional, Fee's very reaso... See more

Rated 5 out of 5 stars

A review from people who do not do reviews... When praise is warranted, praise is given. We have experienced both buying and selling property with the aid and guidance of Donna Moore at Malcolm C... See more


Company details

  1. Lawyer

Information provided by various external sources

Solicitors and Notary Public. Family Law, Wills and Probate, Residential and Commercial Conveyancing, Child Law, Employment, Agriculture, Notary Public, Litigation, Personal Injury. Polish spoken. Offices in Rotherham and Doncaster. Call 01302 340005


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

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4.5

All reviews

(125)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

Donna Moore at Malcolm C Foy & Co has…

Donna Moore at Malcolm C Foy & Co has made my journey in buying my home easy and streamline. Donna and her team have been easy to contact and quick to respond. Amazing experience and very thankful to Donna and her team. Would highly recommend!

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Thank You❤️

Donna and Kelly were amazing to work with and did everything that needed doing on my behalf, even going above and beyond to answer my annoying first time buyer questions.

Would use them again in a heartbeat. Incredible women. Incredible team. Incredible service. Thank you MCF. ❤️

8 November 2024
Unprompted review
Rated 5 out of 5 stars

Donna and the team did a brilliant job

Donna and the team did a brilliant job with our remortgage. They were always on hand to answer questions, big and small, and managed the process really professionally and diligently. This is the second time we have used Malcolm C Foy, and have been supported by Donna and the team, and we will continue to do so in the future. I can’t recommend them enough.

4 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Service.

Great Service.
Great people, handle queries effectively and always ready to explain matters to customers satisfaction.
Impressive with the overall services delivered.

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Many thanks.

I have engaged the services of Malcolm C Foy & Co, specifically working with Jessica Brooks, in the process of purchasing our first home. Jessica has demonstrated utmost professionalism, kindness, and support throughout the entire process. I am highly satisfied with the quality of service provided. Jessica has been consistently responsive to our queries, promptly addressing them either via phone or email. Her proactive approach has ensured a smooth and efficient process. We have visited the office on two occasions solely for the purpose of delivering documents. The office environment is secure, and the administrative staff have been exceptionally friendly and helpful. I highly recommend their services.

25 October 2024
Unprompted review
Rated 5 out of 5 stars

Doncaster Branch

Dealt with Doncaster branch with regard to our purchase. Absolutely the best legals I have ever used! Not once did I have to ‘chase’ for information!

17 September 2024
Unprompted review
Rated 5 out of 5 stars

An excellent service from Anna who…

An excellent service from Anna who worked on the conveyancing to pay off a Help to Buy loan on my behalf. She was successful in geeing them up when they failed to respond to my correspondence. Would definitely use again, both Anna and Malcolm C Foy Solicitors. Highly recommended.

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Doncaster…

Excellent service from Doncaster Malcolmcfoy team. Specifically Jessica Brooks was always there to answer any queries I had with my purchase of new property. Happy with the service and would definitely pick them as first choice for anything in future.

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Let us down this time

Previously used Malcolm C Foy with great results however this time was not good, conveyencing dealt with by Jill McKay was a disaster, many mistakes made including sending emails to the wrong person and fobbing off complaints with the comment "people make mistakes", not good enough.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Anna was brilliant

Anna has been fantastic throughout. Moving house is stressful and our process was very long (9 months). Throughout she had great communication and answered any questions that we had as first time buyers with no clue what we were doing. After all I heard about solicitors before, this was put to bed by Anna. Fantastic and highly recommend to anyone.

29 July 2024
Unprompted review
Rated 4 out of 5 stars

Making a stressful situation better

I have had the pleasure of instructing Anna Betteridge on multiple house purchases and sales over the years and have always been impressed by her attention to detail. My most recent sale/purchase was unfortunately marred by many delays, some particularly tricky bits of legislation and poor communication between the other solicitors (absolutely not on Anna’s part), but she persisted and kept me updated throughout. I suffer really badly with anxiety and as we all know, buying and selling houses is one of the most stressful things you can do (!!), and I do believe she accommodated for this wonderfully, doing all she could to reassure me and keep me grounded in reality when I started spiralling into worst case scenarios! It did really feel like she was on my side and now I’m in my new home I am so unbelievably grateful. I found their prices to be really reasonable and the quality of work excellent. Would recommend to anyone buying or selling in Yorkshire.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We recently had the pleasure of working with  Anna Betteridge while purchasing our new home, and we couldn't be more satisfied with the legal assistance we received, from the very beginning, their professionalism and attention to detail were evident. One of the standout aspects of their service was their thoroughness. They meticulously reviewed all documents related to the purchase, ensuring that every detail was in order and that my interests were fully protected. Their expertise in real estate law was clear, and they were able to identify and resolve potential issues before they became problems.

Communication was another strong point.  
Anna was always available to answer my questions and explain complex legal jargon in a way that was easy to understand. They kept me informed at every stage of the process, which greatly reduced the stress typically associated with buying a house.

I also appreciated their proactive approach. They coordinated efficiently with all parties involved, including the seller's attorney, the mortgage company, and the title insurance company. This coordination ensured a smooth and timely closing process.

Overall, we highly recommend Malcolm C Foy & Co, Anna Betteridge for anyone in need of legal help when buying a house. Their expertise, attention to detail, and excellent communication made our home buying experience as seamless as possible.
We will definitely be returning to them for any future legal needs.

1 June 2024
Unprompted review

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