Malcolm C Foy & Co Reviews 

Could not fault the service received from Donna and the team, swift replies and dealt with things in advance to ensure a smooth process.

I have relied on Sarah Thiede's knowledge and expertise on a number of occasions, the latest being to amend my will. She is a delightful person for whom nothing is too much trouble. I trust her implicitly and know that I am in very safe hands when I am consulting her, as it is like being advised by a very efficient and professional friend. I would not hesitate to recommend her to friends and colleagues.

All processes of purchasing our new house was smooth and quick. Staff was very helpful and answered all our questions. I could highly recommend them.

I had a good experience when purchasing my new build first home. All documents were sent promptly and communication was excellent at all stages which made sure everything went according to plan.

Excellent service from start to finish. Many thanks to all the team

Got our house move done in 8 weeks,
No stress for a first time buyer with no clue on anything about buying a property.
Thanks again!

We have used Nick Pashley from Malcolm C Foy twice now for conveyancing. They have been fantastic both times. Highly recommended. Thanks Nick for making everything run smoothly! ⭐️⭐️⭐️⭐️⭐️

I've received the contact details for this soliciting company through my mortgage advisor - Jessica Mason and Pamela Bowes have guided me through the purchase process. Emails were exchanged timely, all of my questions were always answered promptly and the purchase has gone through with no issues whatsoever - I am now a happy home owner. Thank you ever so much!

Sarah Thiede handled a probate matter for us, at all times she was professional and caring, can not be faulted

Anna Betteridge provided exceptional service throughout our homebuying process, ensuring a smooth and easy experience. Her efficiency, professionalism, patience, and genuine care for her clients, set her apart as an exceptional conveyancer.

I have come across some positive reviews on this platform, although my personal experience with Malcolm C Foy & Co, particularly with Donna Moore, the "Head of New Build Property," and her assistant Kelly Jones, was quite disappointing. I feel compelled to share my experience in the hope that it provides constructive feedback for improvement. Most positive reviews are short and meaningless to some extent, so I am unsure how much they actually represent reality.

Regrettably, my interaction with Donna Moore and Kelly Jones was not in line with the professional standards I expected. Communication was lacking, and there were instances of perceived rudeness. Rather than fostering a collaborative atmosphere to gather necessary paperwork, their approach seemed more authoritarian, using threats and treating us as though they were the clients, and we were the service providers. Unfortunately, by the time this behaviour became apparent, we had already committed to their services, having paid a substantial portion of the fee, making it financially impractical to switch providers—a tactic that seems to be exploited.

What was particularly frustrating was the absence of clear communication regarding the reasons behind certain requests that appeared unrelated to the matter at hand. Instead of providing explanations, demands and threats were issued, creating an uncomfortable dynamic. It became evident that our interests were not being prioritised, but rather, their own.

I acknowledge the challenges of finding a reliable solicitor, and I am mindful that experiences can vary. However, based on my personal encounter, I would exercise caution when considering Donna Moore, Kelly Jones, or anyone associated with Malcolm C Foy & Co.

We used MCF solicitors when moving into our new home and had Anna Betteridge supporting us throughout.
Anna was very professional, kept us up to date with information and was consistent throughout the process.
The whole process has been very stressful but Anna has kept at it until she was satisfied and made sure we was at all times.
Easy to contact either via email or telephone.
When speaking to Anna over the phone you can tell that she’s a lovely person and always polite. We want to thank Anna for getting us through the move. She is a credit to the company.

On a slight negative point, I feel that receptionist could improve as a few times I got told that Anna was in training however Anna was contacting me via email and I didn’t get put through to Anna. This is the only negative I have, maybe it was miscommunication between staff.

Thanks
All the best.
Miss Leng

When purchasing our house we chose MCF to act as our conveyancing solicitors, we chose a house that unfortunately we had to walk away from due to various issues that Anna and her team were able to highlight by the due diligence carried out.
We quickly found another property and was able to transfer the mortgage over, Anna then worked tirelessly to get the purchase to completions all whilst keeping us updated at regular intervals.

I would highly recommend, Anna and MCF and we will certainly be using them again for the next house purchase.

Mr. & Mrs. Brown

Excellent conveyancing service provided Jill McKay @ Doncaster Office. She was efficient, speedy, always communicated any concerns. Would thoroughly recommend using Jill McKay to anyone looking for a professional but easy to communicate with coneyancing solicitor straight to completion.

Hi there, I am Benny Mok, a BNO visa holder from Hong Kong, & I would like to take this opportunity to THANK & COMPLIMENT the excellent & flawless services offered by TWO SPLENDID & EXTRAORDINARY STAFF MEMBERS from MCF SOLICITORS & CO!

They are Jessica Brooks( THE PROFESSIONAL CONVEYANCER ) & her
( KNOWLEDGEABLE & FULLY DEVOTED SECRETARY & OFFICE ADMINISTRATOR ) ~Morgan Rumney!

My family started our house purchase journey in S2 Eclipse, Sheffield in May 2023
with Keepmoat Homes Ltd and when I was first contacted by this solicitors company, I got butterflies in my stomach cuz this is the 1st time we have purchased our house in this decent country~the UK. Luckily, I was at ease & I was peace-minded cuz Jessica & Morgan were REALLY AMICABLE, HELPFUL, PROFESSIONAL, SINCERE, PATIENT, ENTHUSIASTIC, WELCOMING, UNDERSTANDING, KIND-HEARTED, THOUGHTFUL, ACCEPTING, CARING, LOVING, etc.

Special thanks goes to MORGAN RUMNEY cuz she has been going through & sharing all the very detailed, necessary steps, procedures, tips, insights, advice, solutions, thoughts with me IN THE LAST six months! Morgan possesses ENORMOUS patience, positive mindsets & work attitude, intelligence, kindness, compassion, politeness, enthusiasm, care, and every great quality in mind which made me feel peace-minded while striving for my HOUSE PURCHASE JOURNEY with MCF SOLICITORS & CO!

Morgan has been helping me in her extra time, effort, dedication for my EXTRA MILES in making my house purchase dream came true!

Throughout the tons of email messages & telephone conversations, I was guided to make every step possible & one incident made me feel tremendously delighted and grateful was Morgan did take her initiative to give me an irreplaceable helping hand to talk with a bank teller while I was making my bank transfer at his branch. Morgan’s patience has NEVER worn thin cuz her patience & kindness IS SECOND TO NONE!

In a nutshell, Morgan Rumney is THE BEST staff member I have met so far on this beautiful planet & I mean what I say!

Many thanks for reading my lengthy message but what I mentioned here is TRUE & it is worth reading as your reference.

I am a first time buyer and have dealt with Anna Betteridge at the Doncaster branch. She has been excellent, extremely easy to talk to and great at explaining everything so you fully understand. I would 100% recommend.

Hello Jill,

You work, if you are still there, at a shyster firm if solicitors. Mrs Pashley, your attitude leaves a lot to be desired.

Mr Johnson's letter which if I remember correctly was full of inaccuracies & did not address the mistake Foy's made. You made a mistake and refused to correct it. Julie Grasely was involved. You should stand by your mistake. An independent firm of solicitors looked at the case and confirmed you made a mistake....however you wriggled out of your responsibility by invoking time limitation....

Despite having been a frequent Foy customer we (& others) are appalled by the total lack of accountability Mr Johnson & Mrs Pashley have shown.

They clearly do not value good customer service. Not even an apology. At least Mr Linden & Mr Taylor did show interest & did try to rectify Julie's mistake but unfortunately for us, both left your firm.

Mrs Pashley's attitude to her firm's mistake is to point us in the direction of the out of time statute limitation to wash her hands of it all. How very unprofessional.

We are taking this further.

Do not use these shysters!

Regards,

Mr & Mrs XYZ from Sheffield

An excellent company. I used the Doncaster branch to update my Will and the service, friendliness and efficient service was second to none. I would definitely highly recommend. Just outstanding.

Anna Betteridge was fantastic helping us with purchasing our first home. It wasn’t an easy process as it included a new build but Anna keep us informed and calm throughout. and was so thorough with everything she did. Would definitely recommend!
Thank you Anna and Malcolm C Foy

We used Jessica in Doncaster to sell our existing home and purchase our new home and she made the entire experience stress free and easy from start to finish. We would 100% recommend this company and Jessica especially as she is professional, communicates exceptionally and was helpful throughout.