What made our experience awesome? Because we had no issues with arranging the insurance - on the website and through verbal and email communication. Everything was Plain Sailing! The costing was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
1st ever claim after 40+ years boating and Mariner made it easy. Quick phone call, online claim, photo/s and quote for repair sent and within 48 hours had approval. Paid excess to repairer and Mariner... See more
Company replied
All quite straight forward from enquiry to contract. Competitively priced in the market. Acceptable terms. Fair Excess. Quick response to any questions. Should we ever have to make a claim we tr... See more
Company replied
Very easy to get insurance sorted. Website was very easy to follow. I I bought my boat in Auckland and need to insure whilst being relocated to Nelson by a courier. Asked the question and got a replay... See more
Company replied
Company details
Written by the company
Mariner Insurance has been offering Kiwis boat insurance in New Zealand for over a decade with specialist marine insurance cover for trailer boat, jet ski, yacht, launch, charter boat, construction, bluewater and transit. We are locally owned and are boaties too, so please get in touch for a quote.
Contact info
2 Reg Savory Place, 2013, Auckland, New Zealand
- 0800 466 467
- info@mariner.co.nz
- mariner.co.nz
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Mariner Insurance
Hi Don, thanks for your review! Great to hear the Mariner team are offering professional and helpful service. Welcome aboard!
Needed a new boat insurance company
Needed a new boat insurance company. AA suggested mariner,so I went to their online questionare. All so understanding and simple to follow
21 August 2026
Reply from Mariner Insurance
Hi there, thank you for your wonderful feedback! We're happy to hear that the online application was easy to follow and made the process of arranging cover simple. Welcome aboard!
Reply from Mariner Insurance
Hi there, thank you for your great feedback! We're happy to hear that you found the process easy and appreciated our communication and responsiveness. Thanks for choosing Mariner, and welcome aboard!
Reply from Mariner Insurance
Hi Murray, thank you for your great feedback! We're happy to hear you found our communication responsive and the process quick and easy. We appreciate your support and are pleased we could make arranging your cover straightforward. Welcome aboard!
Personal service made it easier in…
Personal service made it easier in setting up application form
Have used Mariner Insurance for my last 4 boats without out any complications.
Service and cover is very good
27 August 2026
Reply from Mariner Insurance
Hi Brian, thank you for your continued support and loyalty over the years! We're very happy to hear that our personal service made the application process easy and that you've enjoyed smooth, hassle-free cover across your last four boats. We truly appreciate your trust in Mariner and look forward to helping you stay protected on the water for many years to come!
Great service and communication
25 August 2026
Reply from Mariner Insurance
Hi Barry, thank you for your review. We're happy to hear you received great service and clear communication from our team. We appreciate your support and look forward to helping you stay protected on the water. Welcome aboard!
Reply from Mariner Insurance
Hi Robert, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
All managed online
All managed online. No phone calls. Easy quick quote and good pricing.
23 August 2026
Reply from Mariner Insurance
Hi there, thank you for the review. Great to hear you found our online service quick and easy to get cover in place. Welcome aboard!
Easy to get an online quote and…
Easy to get an online quote and subsequent acceptance of the quote.
16 August 2026
Reply from Mariner Insurance
Hi Andrew, thank you for your great feedback. Glad to hear that obtaining a quote online and arranging cover was quick and easy. We appreciate you choosing Mariner and are pleased we could make the process straightforward. Welcome aboard!
Reply from Mariner Insurance
Hi there, thank you for your review and great feedback. Glad to hear the Mariner Crew was able to help you with getting hassle free cover for your vessel - Welcome aboard!
Reply from Mariner Insurance
Hi Ailsa, thank you for your great feedback! We're very happy to hear you received your quote within minutes and found the application process fast and easy. Thanks for choosing Mariner, and welcome aboard!
Excellent cover and reasonably priced …
Excellent cover and reasonably priced premium .
14 August 2026
Reply from Mariner Insurance
Hi Karen, thanks for yur great feedback. Great to hear you found our cover comprehensive and our premiums competitively priced. Welcome aboard, and thank you for choosing Mariner!
Reply from Mariner Insurance
Hi there, thank you for your feedback! We're delighted to hear the process was easy and tailored to your needs. Providing flexible cover and making insurance straightforward is exactly what we aim for. Thanks for choosing Mariner, and welcome aboard!
Choosing the right company
Although I had received a slightly cheaper quote from a company I had dealt with for years l made the decision to keep it. NZ based I have no qualms about how straight forward the process was
6 August 2026
Reply from Mariner Insurance
Hi Kevin, thank you for your fantastic feedback and for choosing Mariner. We're delighted that you chose to support a New Zealand-based insurer. It's great to hear that you found the process straightforward and easy from start to finish. We truly appreciate your trust and look forward to helping keep you on the water for many years to come - Welcome aboard!
It was quick and sorted job done great
6 August 2026
Reply from Mariner Insurance
Hi Grant, thanks for your great feedback. We're happy to hear we were able to make the process quick and easy for you. Great to have you onboard with Mariner!
Great balance between professionalism…
Great balance between professionalism and personal touch. Quick, clear and easy
12 August 2026
Reply from Mariner Insurance
Hi Clive, thank you for your great feedback. Great to hear that the Mariner team provided the right balance of professionalism and a personal touch, while making the process quick, clear, and easy. Welcome aboard, and thank you for choosing Mariner!
Our new McLay, Time Warp III - Heletme
What made our experience awesome?
Because we had no issues with arranging the insurance - on the website and through verbal and email communication. Everything was Plain Sailing!
The costing was reasonable and we know we are fully covered.
The best thing is we can enjoy our new boat knowing that we are protected.
Simple, quick, no hidden links.
Very happy and would recommend to other water buddies!
5 August 2026
Reply from Mariner Insurance
Hi Ann, thank you for your fantastic review! We're very happy to hear that arranging insurance for Time Warp III was such a smooth experience and that you found both our website and team easy to work with. It's great to know you can now enjoy your new McLay with confidence, knowing you're well protected. We truly appreciate your recommendation and wish you many happy and safe adventures on the water - Welcome aboard!
Ease of working with salesperson and…
Ease of working with salesperson and prompt after sales service
9 August 2026
Reply from Mariner Insurance
Hi there, thanks for your review. We're pleased to hear you found the process easy and appreciated both the support from our team and our prompt after sales service. Thanks for choosing Mariner Marine Insurance - Welcome aboard!
Reply from Mariner Insurance
Hi Brett, thanks for your review. Great to hear the Mariner team are offering helpful and professional service. Welcome aboard!
Excellent as always
24 July 2026
Reply from Mariner Insurance
Hi Kerry, thanks for your review! We're very happy to hear you've had another excellent experience with Mariner. Your continued support means a lot to us, and we look forward to helping you with your insurance needs for many years to come. Great to have you onboard!
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