Massivediscounts Reviews 

143
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Tried a number of sites but only massive discounts gave me confidence to place an order. Received the item and it fitted perfectly. A totally satisfied customer.

Company replied

Rated 5 out of 5 stars

excellent stuff ,even surprised by the high quality of this pole pruner : fiber glas 8 m pole .Easy to adapt to height with screwable pole segments. Rigid ,but flexible. Not overly heavy for its len... See more

Company replied

Rated 1 out of 5 stars

I ordered this bar via next day delivery paid an additional £50.00 - After 3 days I made contact and was advised that there was a deay and they would throw a few "freebies" into the delivery t... See more

Rated 5 out of 5 stars

Quality product at very low price including delivery. I bought a TV wall mount. I already had a great quality one in the living room, knew exactly what I wanted, one that comes away from the wall for... See more

Company replied

Company details

  1. #4 of 4 best companies in Used Appliance Shop
  2. #10 of 11 best companies in Air conditioning system supplier
  3. #53 of 65 best companies in Electronics Company
  4. #119 of 133 best companies in Kitchen supply shop
  5. #20 of 23 best companies in Lawn Mower Shop
  6. #45 of 47 best companies in TV shop

Written by the company

We’re a UK-based store offering a wide range of new, refurbished, and open-box products — from electronics, home and garden items, solar panels, phone accessories, and tools, to photography gear and more. At Massivediscounts.co.uk, we focus on great value, fast delivery, and trusted service. Whatever you need, we probably have it — always at a massive discount.


Contact info

4.1

Great

TrustScore 4 out of 5

143 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(143)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Problem free

Problem free. Price good.
Will use again.

3 April 2024
Massivediscounts logo

Reply from Massivediscounts

We're thrilled to hear that you had a problem-free experience and found our prices appealing! We look forward to serving you again in the future.

Rated 5 out of 5 stars

Great service

Great service

8 April 2024
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Reply from Massivediscounts

We're glad you had a great experience with our service! If you have any questions or need further assistance, feel free to reach out.

Rated 5 out of 5 stars

Good quality camera very cheap

Good quality camera very cheap
And the delivery time was excellent

2 April 2024
Massivediscounts logo

Reply from Massivediscounts

We're glad you're satisfied with the quality and affordability of the camera! Our goal is to provide top-notch products at unbeatable prices. Thank you for your feedback on our swift delivery too!

Rated 5 out of 5 stars

Very good service

3 April 2024
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Reply from Massivediscounts

We're delighted to hear that! Providing top-notch service is our priority. If you have any questions or need further assistance, feel free to reach out.

Rated 1 out of 5 stars

Bought a used phone from them

Bought a used phone from them, which only worked for 4 months and then LCD display gone bad. I called them but they didn't help or refund money. Not using them again.

23 November 2023
Unprompted review
Massivediscounts logo

Reply from Massivediscounts

Dear Buyer,

We deeply apologize for any inconvenience you've experienced. While we understand your frustration with the LCD display issue, it's crucial to note that the phone was sold as used, with the cracked screen explicitly disclosed at the time of purchase. As outlined in our policy, the warranty for used items extends for a period of 2 months, which has now elapsed.

Kind Regards,
Massive Discounts

Rated 5 out of 5 stars

Happy recipient

All good ten

17 March 2024
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Reply from Massivediscounts

We're thrilled to hear that you're happy with your purchase! If you ever need anything else, feel free to reach out to us.

Rated 5 out of 5 stars

Good website

Good website. Delivery Quick. Good price. Item excellent. Thanks

13 March 2024
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Reply from Massivediscounts

We're thrilled to hear you had a positive experience with us! Thank you for your kind words and for choosing our website.

Rated 1 out of 5 stars

CHINESE AIR FRYER

It’s very poor quality . I should have known better as it was only £27. Took forever to arrive, a real poor Chinese air fryer, the plug supplied didn’t work and I’d to go buy one, the instruction panel is in Chinese and you need to refer back to the badly spelt instruction manual, looks like I’ll have to save up for a proper one.?

12 March 2024
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Reply from Massivediscounts

Dear Thomas,

We're truly sorry to hear about your experience with our air fryer. We understand the frustration of receiving a product that doesn't meet expectations, especially after eagerly awaiting its arrival. We assure you that your feedback is invaluable to us, and we are committed to improving our products and services based on it.

We apologize for any inconvenience caused by the faulty plug and the language barrier with the instruction panel. This falls short of the standards we strive to uphold. We will address these issues internally to prevent similar occurrences in the future.

If there's anything we can do to make this right or assist you further, please don't hesitate to reach out to our customer support team. Your satisfaction is our top priority, and we're dedicated to ensuring you have a positive experience with our products.

Thank you for bringing these concerns to our attention, and we sincerely appreciate your patience and understanding.

Best regards,
Massive Discounts

Rated 5 out of 5 stars

Great company

Great company. No problems. Quick delivery

4 March 2024
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Reply from Massivediscounts

Thank you for your kind words! We're glad you had a positive experience with us. If you ever need anything else, just let us know.

Rated 5 out of 5 stars
Massivediscounts logo

Reply from Massivediscounts

We're pleased to hear that you received your order quickly and that you're happy with the product! If you need anything else, feel free to reach out.

Rated 5 out of 5 stars

Bright and easy

Quality light excellent price quick delivery good service

27 February 2024
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Reply from Massivediscounts

It's fantastic to hear that you're satisfied with the quality, price, and delivery speed of the light! If you need any further assistance, feel free to let us know.

Rated 5 out of 5 stars
Massivediscounts logo

Reply from Massivediscounts

That's great to hear! We're glad you're happy with the quality and prices of our products. If you need anything else, just let us know!

Rated 5 out of 5 stars

Excellent company good communication

Excellent company good communication

1 March 2024
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Reply from Massivediscounts

Thank you for your feedback! We strive to provide excellent communication and service to all our customers. Let us know if there's anything else we can assist you with.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Well packaged and fast delivery.

1 March 2024
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Reply from Massivediscounts

Thank you for your feedback! We strive to make your shopping experience easy and efficient. We're glad to hear that you're satisfied with our packaging and delivery speed.

Rated 5 out of 5 stars

Not received order

The courier returned the parcel saying incorrect address. I spoke with a lovely man at massive discounts who was so helpful and agreed to send the parcel again with another courier. The parcel arrived today..... thank you Massive Discounts you went over and above to get me what I ordered. X Not received order

28 January 2024
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Reply from Massivediscounts

Dear Customer,

We dispatched your item, but it was returned due to an incorrect address, preventing DPD from making the delivery. Despite our efforts to contact you by phone and email, the phone number provided is incorrect, and we did not receive a reply to our email. Upon receiving the returned item, we promptly sent another email but received no response. Today, we received an email from you, to which we replied, yet again received no response. We require your correct address to resend your order. If we do not receive an update within the next 72 hours, we will proceed to cancel and refund the order. We have diligently attempted to reach out via email and phone. Please ensure you check your emails for further correspondence.
Please contact us at:
Email: contact@massivediscounts.co.uk
Landline: +44 (0) 1909 269453

Kind regards,
Massive Discounts

Rated 5 out of 5 stars

Excellent price

Excellent price, well made product

5 February 2024
Massivediscounts logo

Reply from Massivediscounts

Thank you for sharing your feedback about the value you found in our products! We're delighted to offer high-quality items at competitive prices. Saving you both time and money is always our aim, and we're thrilled to hear that it made a difference for you. We can't wait to serve you again in the future!

Rated 5 out of 5 stars

Excellent company to deal with goods…

Excellent company to deal with goods delivered was spot on, Delivered with good packaging and well before there estimated day of delivery.

31 January 2024
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Reply from Massivediscounts

Thank you for your kind words about our ordering process! We're thrilled to hear that you found it easy and efficient. Providing a seamless experience for our customers is something we strive for, and we're glad to hear that it made your shopping experience enjoyable. We appreciate your support!

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