MasterCubeStore Reviews 5,281

Awesome customer service, best I've experienced online so far!

Quick delivery, nice present included, good quality of the ordered cubes. All of all good experience, I will order again and I will recommend to others with pleasure. Keep up the good work! 🙂

This is a great shop. I live in ireland and my delivery arrived in just over a week where in other places it takes longer. I love the amount of choice of different brands and types of cubes in this shop. I also didnt get a confirmation email in my order and sent an email to the shop and they replied very quickly with a nice email saying i entered my email wrong and edited it for me and sent it again. This is a great shop i would definitely reccommend it.

Everything went smoothly. The website was east tonuse, checkout was quick, and my order arrived as expected. Very sarisfied with the overall shopping experience.

GAN 16 MagLev MAX M 3x3 AMYTH Tansparent Purple - Winter Limited Edition
Top seller.
Excellent
10++++

The product and shipping are exceptional.
The communication was immediate and the willingness to advise was very professional.
Highly recommended.

Fast delivery. Good packaging. But the item (Rubick' cube 8x8 Shengshou) is just a mess. Absolutely not adapted to be used as the mechanism is really hard, all the cubes are hurting themself as soon as you try to make some movements. Most of all, no label for the return, you have to pay it. Was the last time that i ill order something to Mastercube.

Many different cubes with low prices. Each cube is better than the last one

Easy to order. All information accesible. Fast dispatch and delivery. Grate product (Gan cube 12 ui Magvel) and experience.

Everything was correct! Easy to order, quick shipping, I got what I want.

Ordered december 20th. Haven’t received the product.

Hi.

Shipping by checkout said delivery time from Denmark to Germany about 3-4 working days... It's not shipped yet, I expect 2 weeks or more.
Should just have stated at your website "...no service end of December!".
One star, still counting the days.

Fast shipping and good prices on sale.

I purchased a Speed Stacks G5 Pro Timer 18 days ago and I still haven't received it. I’ve sent three emails to customer service, but they haven't even bothered to reply.

I asked for the employees favourite Pokémon being drawn on the packaging and they actually did it - not just one pokemon, but 4 including the name of the employees and a pokeball saying "gotta catch them all"

Not knowing the website, I had few contacts with the team with questions prior to first order and got systematically quick and efficient answers. Products are qualitatively and fun! My brain is currently doing lot of gym :-) I recommend

We ordered and paid October 30th and hoped for delivery by December 6th. I contacted customer service and they said one product was delayed by their supplier. They said the order should be complete by November 22nd. One week later the order was still not shipped. I was worried it would not arrive on time, but customer service kept asking for patience. The order was finally ready for shipment November 28th but wasn´t shipped untill December 3rd. So we had to buy other presents for our son. He was diasappointed because he did not receive any of the items on his wishlist. The order was finally deliverd today, December 17th. I think that is a very bad performance of PostNord.dk. Maybe MasterCubeStore should consider a different courier.

I ordered MasterCubeStore Premium Christmas Calendar 2025, despite little delay (due to backorder) it was worth to wait as this is a very big advent calendar with good quality items. I have also received a special gift for free, nice gesture. Customer service replied very quickly to my questions

Ordered an advent calendar on November 1st.
Today is December 1st: no calendar has been delivered. No news from the customer service. When I checked the tracker yesterday (Sunday November 30th) it wasn't shipped yet. When I checked today (start of advent) it says "ready for shipping". When I reached out to customer service back mid November, they said it will ship between the 24th and the 27th. I then asked if it would make it on time for advent...but of course they didn't reply.
It's is such a bad experience: why sell advent calendars if you cannot deliver them on time for Advent?
The experience is ruined and the customer service is very poor. Reading what other unhappy customers said this year, it looks like delayed shipments are a pattern with this shop. I would definitely not order from them again and not recommend it.
Now I just hope I receive my package this week because there is a very sad family member here who started advent without their calendar, so we had a to buy a different one.

Great product for an exceptional price during the Black Friday sales, even outside of the sales the prices are worth it. Initially we got a little problem with the delivery options but after leaving a message they got back immediately and fixed the problem. Because of the wide range of products I would definitely recommend.