MasterCubeStore Reviews 5,281

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 4 out of 5 stars

It's very nice to have a cubing store without ridiculous shipping costs to Europe. The only shame is that the range of items sold is a fair bit smaller compared to the US-based stores, but for less sp... See more

Rated 5 out of 5 stars

I ordered some cubes and accidentally ordered something out of stock which was completely my own fault. When I noticed this I contacted them asking if the cubes could be removed from my order or repla... See more

Rated 5 out of 5 stars

Delivery time isn't great but choices, prices and gifts are awesome so I wouldn't buy somewhere else

Rated 5 out of 5 stars

I received a hand-written note to explain I got 1 free cube upgrade on top of the 4 cubes I ordered. This felt very personal. I showed it to my wife and she said 'wauw you don't have this situation... See more

Company details

  1. Toy shop
  2. Childrens Toy Store
  3. Hobby shop

Written by the company

Welcome to MasterCubeStore, home to Europe’s largest selection of cubes, speedcubes, and other exciting puzzles and challenges, all at competitive prices! With brands like Rubik’s, Gan, MoYu, and many, many more. We offer a wide array of games, for every enthusiast, whether you’re a competitive speedcuber, a casual puzzle solver, or just looking for a fun mental workout, we’ve got something for everyone! Our collection features a wide range of IQ puzzles and brain-teasers, perfect for both beginners and seasoned pros. At MasterCubeStore, we’re committed to providing exceptional customer service, fast delivery, and a seamless shopping experience. With over 175,000 satisfied customers and a passion for puzzling, we’ve become the go-to store for cubers and intellectuals across Europe. Have questions or need assistance? Our support team is here to help -Just reach out!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

5k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(5,281)

662 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

Very easy to communicate with in case of questions or cancellations. Nice products and delivery.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Great quality products and vast choice

Great quality products (essentially cubes and other sliding puzzles) and vast choice.
Excellent packaging, quick and timely delivery.
First purchase on this site (suggested in some cubing tutorials on YouTube), but fully satisfied and will come back.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

A pleasure

There was an issue with the address, and they were very helpful. Thanks!

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Great store. Saved 160€

Good prices
I bought a zettaminx, which is normally around 700€ but I found one on mastercubestore for 660€ and when going to checkout it said 540€. Great price, saved 160€. It arrived within a week and the zettaminx was in perfect condition

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, great customer service. Only downside is shipping and customs. For hard to find stuff, will use again.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Everything went perfectly

Everything went perfectly. I had some special wishes/changes for the delivery method, contacted customer service, and they helped me with it. Thank you!

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service and cubes

The cubes are great and they arrived well, but the customer service is even better. They responded within a few hours and they were super helpful. It's just that postnord isn't such a great delivery service because it took about 7 days to order from Austria, but they can't control that. This is by far the best experience I've had buying cubes!

12 September 2025
Unprompted review
Rated 4 out of 5 stars

Their payment method didn’t work

Their payment method didn’t work. Initially they were fast with their response, I waited as they asked for a few days but a week later it was still not working. But then my next e-mails over the course of a month they never answered. Somehow they didn’t want my money.

I was showing it to a friend as this was what I was looking for, and then suddenly it worked again, and they sent it out within 2 days.
They could have packed it better though, everything and all the magnets were loose rambling in the box.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Top shop

Good offers, good prices. Very friendly and engaged customer service. Fast and reliable (trackable) shipping.
Thanks!

21 July 2025
Unprompted review

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