I was struggling to find a door panel for a Hager 4way consumer unit, following a recent upgrade to the electrics, the electrician accidentaly broke the locking hinge pins. Anyway, this was the only... See more
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Review summary
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Company details
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Mastertrade stock all the leading brands at very competitive prices, and are committed to giving you the kind of service you should expect from your supplier.
Contact info
Golds Hill Way, DY4 0PY, Tipton, United Kingdom
- 0121 522 6229
- webteam@mastertrade.co.uk
- mastertrade.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 48 hours
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Fast and efficient order processing
Fast and efficient order processing. Mastertrade also promptly followed up with the supplier when a product coding/delivery error was encountered, to ensure correct product was immediately sent as replacement. Would order again.
A great store specialising in…
A great store specialising in Electrical Installation needs . Wide range of stock and variety of quality products . Always happy to buy the stuff from them.
Master trade- easy ordering
Master trade- easy ordering and account set up. Lights delivered in a couple of days and excellent updates on order progress. We'll packaged.
I was able to order the products I…
I was able to order the products I needed
Unfortunately they took a week to be delivered, despite paying a courier fee.
Great company 5 plus stars.
I had an email asking me to review an item that i had not received but i want to make something clear it was NOT Mastertraders fault and the item arrived on time and was packed well , plus it was a great price. I would definitely use them again .
Simple ordering process and speedy…
Simple ordering process and speedy delivery
first time buyer…
having never ordered from this company before i was a little aware. Website is a little clunky and delivery took longer than expected but acceptable. However, the price for the equipment was what attracted me and the product came as expected and well packaged. Fitted and tested and all very happy.
Excellent service
Excellent service, great price, really fast delivery and all good with the product. Doesn’t get any better. Highly recommended!
Item was as listed
The product was as lister and at a good price. It was delivered when expected.
Efficient and communicative.
Great products at great prices
Part of order missing, no response to email
I placed an order that included about 8 RCBOs. I was only able to open it about a week later because I was away.
Four RCBOs were missing, so about £55 worth.
I emailed twice but had no reply and just bought them locally from CEF.
So athough they shipped fast, they didn't check the order very thoroughly.
Prompt delivery good price
1st Class Customer Service
Ordered a bathroom extract fan, different model accidentally packed and sent. Very swiftly rectified, great customer service!
All the best products at the best…
All the best products at the best prices.
Excellent service from mater trade
Excellent service from master trade. Will definitely order again
Outstanding customer service
Item arrived damaged in transit. The customer service staff could not have been more helpful (regardless of order size) and had replacement sent within hours. Thank you
Difficult to source MK Fused Adaptor, 3x13amp.
Difficult to source quality electrical products as most come from overseas. I have always believed to fit the best made and SAFEST parts with anything to do with electricity. I am NOT in the trade but have used the MK brand for over 40 years. Fit the best and forget! Thank you MasterTrade for stocking MK parts and for excellent and fast service. I know where to come next! The only downside, which is not the fault of the company, is the somewhat steep delivery charge for a single item.
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