We haven’t tried the mattresses yet as we wanted to leave for full 72 hours before using. The mattresses look good quality. (will update when slept on after a few days) Good communication from Matratz... See more
Company replied
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See what reviewers are saying
We haven't tried the matress yet but definitely looks and feels better and is much higher than our old one! The only thing was the delivery. It wasn't like it says on the site and took 2 days longe... See more
Great! I got the cloudcomfort with 15cm thickness mattress, took a week to come to Spain. I was scared because of the bad reviews that I read about the delivery and the smell especially that I live l... See more
Company replied
The delivery and packaging and the unpacking the Product was really smart and easy. I liked that. After the Matratze funtion is also the best exacltz compatible with my body wegh and shape.
Company replied
Company details
Written by the company
Ihr discount Matratzen-Shop aus Deutschland. Designed in Germany, made in EU. Unsere Produkte werden in Deutschland entwickelt. Durch die enge Zusammenarbeit mit unseren Partnern in der EU können wir die Einhaltung der hohen Qualitätsstandards gewährleisten.
Contact info
Grebbener Str. 7, 52525, Heinsberg, Germany
- +49 2452-9285830
- customer-service@matratzen.discount
- matratzen.discount
4.2
Great
17k reviews
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fast delivery and quality product
1 September 2026
Reply from Matratzen Discount
Hallo Dtvolos, 😊
vielen Dank für dein tolles Feedback! Es freut uns riesig zu hören, dass du mit deiner neuen K16 Matratze so zufrieden bist und die schnelle Lieferung sowie die Qualität des Produkts zu schätzen weißt. Wir geben unser Bestes, um unseren Kunden einen hervorragenden Service zu bieten! Wenn du noch Fragen hast oder weitere Produkte benötigst, lass es uns wissen. Wir wünschen dir viele entspannte Nächte auf deiner neuen Matratze! 🌙
Alles Gute!
The product is good
The product is good, but delivery time took a little more time than usual.
1 September 2026
Reply from Matratzen Discount
Hallo Brijmohan,
vielen Dank für dein Feedback. Es freut uns sehr, dass du mit deinem neuen Produkt zufrieden bist.
Dass die Lieferung diesmal etwas länger gedauert hat als üblich, tut uns leid. Da wir den Versand komplett an unseren Dienstleister GLS übergeben, haben wir auf die genaue Laufzeit der Pakete leider nur begrenzten Einfluss. Wir hoffen, dass du dich trotzdem schnell an dein neues Produkt gewöhnen konntest und mittlerweile viele erholsame Nächte darauf verbringst.
Viele Grüße
dein Team von Matratzen Discount
Good
Firstly, send emails in English or the clients language.. Luckily i understand German..
The product has been received, perfectly packed and im happy with the matrass. A good price.
An extra update before arrival would have been good, but all in all, I'd order again 🙏
31 August 2026
Reply from Matratzen Discount
Hey miss D! 😊
Vielen Dank für dein positives Feedback! Es freut uns sehr zu hören, dass die Matratze perfekt verpackt angekommen ist und du mit dem Preis zufrieden bist. Wir nehmen deinen Hinweis zur Kommunikation ernst und werden daran arbeiten, unsere Updates zu verbessern.
Wir freuen uns, dass du wieder bei uns bestellen würdest und wünschen dir viele entspannte Nächte auf deiner neuen Matratze! 🌙
Reply from Matratzen Discount
Hey Jomon,
thank you for your positive review! We are glad that ordering was easy for you. 😊 If you have any further questions or need assistance, don't hesitate to contact us.
We wish you a good night and many relaxing hours with your new product! 🌙
Hey Jomon,
vielen Dank für deine positive Bewertung! Es freut uns, dass die Bestellung für dich einfach war. 😊 Wenn du weitere Fragen hast oder Hilfe benötigst, zögere nicht, uns zu kontaktieren.
Wir wünschen dir eine gute Nacht und viele entspannte Stunden auf deinem neuen Produkt! 🌙
The site it was in Greek and I proceed…
The site it was in Greek and I proceed with purchase, I didn't know that the Company is in Germany and delivery was saying in 1 or 2 days....finally that was for Germany...but nowhere inform you that...
I m wanting 10 days for received the goods and still nothing!
I would never choose the site if I knew that at the beginning
23 August 2026
Reply from Matratzen Discount
Hallo Paloma,
vielen Dank für dein tolles Feedback! Es freut uns riesig zu hören, dass du mit deiner neuen Taschenfederkernmatratze Sleezzz Smart so zufrieden bist und bereits vorhast, wieder bei uns zu kaufen. Wir hoffen, dass du viele entspannte Nächte auf ihr verbringen kannst und sie dir den Schlaf bietet, den du dir wünschst. Wenn du Fragen hast, sind wir jederzeit für dich da. Schlaf gut und träum süß! 🌙
Wir freuen uns schon auf deinen nächsten Besuch!
Overall good website experience
Overall good website experience. Yet to receive goods
5 September 2026
This is a scam company that delivers…
This is a scam company that delivers thinner mattresses than description says. Not possible to get a warranty claim approved, they don’t support customers or answer to emails when warranty claim questions are asked.
4 September 2026
Unprompted review
Comfortable and sturdy Mattress
I recently bought a mattress and came just in time as promised! The quality of the mattress is amazing and exceeds my expectations with the amount of money I paid.. keep up the good work 😃
22 July 2026
Reply from Matratzen Discount
Hello Atif,
thank you very much for your great feedback! We are thrilled to hear that you are so satisfied with your new Supportho Premium cold foam mattress and that it even exceeds your expectations. The combination of comfort and stability that you describe makes it a real dream for sleeping, and it's wonderful that you feel that way too! 😊
We wish you many restful nights on your new mattress and hope you can enjoy many sweet dreams on it!
Sleep well and dream sweetly! 🌙
Hallo Atif,
vielen Dank für dein tolles Feedback! Es freut uns riesig zu hören, dass du mit deiner neuen Kaltschaummatratze Supportho Premium so zufrieden bist und sie deine Erwartungen sogar übertrifft. Die Kombination aus Komfort und Stabilität, die du beschreibst, macht sie zu einem echten Schlaftraum, und es ist großartig, dass du das auch so empfindest! 😊
Wir wünschen dir viele erholsame Nächte auf deiner neuen Matratze und hoffen, dass du noch viele süße Träume darauf genießen kannst!
Schlaf gut und träum süß! 🌙
Reply from Matratzen Discount
Hello Atrina, 😊
thank you very much for your great review! We are very pleased to hear that you are so satisfied with your purchase and that you got exactly what you wanted.
We wish you many cozy nights on your new mattress!
Best regards and sweet dreams! 🌙
Hallo Atrina, 😊
vielen Dank für deine tolle Bewertung! Es freut uns sehr zu hören, dass du mit deinem Kauf so zufrieden bist und genau das bekommen hast, was du wolltest.
Wir wünschen dir viele gemütliche Nächte auf deiner neuen Matratze!
Liebe Grüße und gute Träume! 🌙
I can't get a refund for products I…
I can't get a refund for products I never received. And yes, they're not responding either. The only answer I get is that the products have been returned to their warehouse because I didn't pick them up. As stated on the website, home delivery isn't always guaranteed; it depends on the delivery company. You have to pick them up yourself after a certain point. The products that didn't arrive were returned to their warehouse. They confirmed they received them, but then they never responded to any emails and haven't refunded the money. Go and pay a little extra and buy from places that won't cause you any trouble.
14 August 2026
When purchasing
When purchasing, there was no field to enter a phone number, and they didn’t ask for it later. How will the delivery company contact me?
28 August 2026
I do not recommend
I do not recommend, they are very unserious. I ordered a bed for my dog and they made a mistake in my order and sent me a simple dog pillow. I made a complaint, they told me to return the wrong product and when they receive the product they will take care of my case. I called again to ask what was happening with my order and the lady from customer service effectively without any care told me that my money would be returned and that I would have to order again, when I looked again on the site they changed the price of the bed, it being more expensive now. I asked them if I could buy the bed at the initial price when I made the first order because it was not my mistake and they told me that they could not do that and that they could not help me in any way. Lack of professionalism! They actually don't care that someone pays and they want to receive exactly the product they paid for.
28 August 2026
Unprompted review
I ordered a mattress that was supposed…
I ordered a mattress that was supposed to be here 3 weeks ago and it still hasn’t come.
13 August 2026
Good quality matresses.
Delivery was in time. Matresses are of fine quality. I am happy to purchase these matresses.
20 August 2026
Reply from Matratzen Discount
Hello M.A. Abbasi,
thank you very much for your positive review! We are very pleased to hear that you are satisfied with the quality of our mattresses and the timely delivery.
We wish you many restful nights on your new mattresses!
Sleep well and sweet dreams! 🌙
Hallo M.A. Abbasi,
vielen Dank für deine positive Bewertung! Es freut uns sehr zu hören, dass du mit der Qualität unserer Matratzen und der pünktlichen Lieferung zufrieden bist.
Wir wünschen dir viele erholsame Nächte auf deinen neuen Matratzen!
Schlaf gut und träum süß! 🌙
Very good product. Second time I buy it. Excellent
Very good product. Second time I bought it.
25 August 2026
Reply from Matratzen Discount
Hello Nuno Alves,
thank you very much for your great feedback! 😊 We are very pleased to hear that you are satisfied with our product and that you have even bought it for the second time.
We wish you many good nights with your purchase and look forward to welcoming you back soon!
Sleep well and sweet dreams! 🌙
Hallo Nuno Alves,
vielen Dank für dein tolles Feedback! 😊 Es freut uns sehr zu hören, dass du mit unserem Produkt zufrieden bist und es sogar schon zum zweiten Mal gekauft hast.
Wir wünschen dir viele gute Nächte mit deinem Kauf und freuen uns, dich bald wieder bei uns begrüßen zu dürfen!
Schlaf gut und träum süß! 🌙
Very comfy and meet my expectations.
10 August 2026
Reply from Matratzen Discount
Hello GA,
thank you very much for your great review! 😊 We are very pleased to hear that you are satisfied with your purchase and that it meets your expectations. If you have any questions or need assistance, I am happy to help you.
We wish you many pleasant nights on your new mattress!
Best regards!
Hallo GA,
vielen Dank für deine tolle Bewertung! 😊 Es freut uns sehr zu hören, dass du mit deinem Kauf zufrieden bist und er deine Erwartungen erfüllt. Wenn du Fragen hast oder Unterstützung benötigst, stehe ich dir gerne zur Verfügung.
Wir wünschen dir viele angenehme Nächte auf deiner neuen Matratze!
Liebe Grüße!
Nice and comfortable!!
10 August 2026
Reply from Matratzen Discount
Hello Dugganna Ralalage Bhanuka Madd,
thank you very much for your great review! 😊 We are very pleased to hear that you are satisfied with your mattress and find it nice and comfortable.
If you have any questions or need assistance, we are always here for you.
Best regards and sweet dreams! 🌙
Hallo Dugganna Ralalage Bhanuka Madd,
vielen Dank für deine tolle Bewertung! 😊 Es freut uns sehr zu hören, dass du mit deiner Matratze zufrieden bist und sie als schön und bequem empfindest.
Wenn du Fragen hast oder Unterstützung benötigst, sind wir jederzeit für dich da.
Liebe Grüße und gute Träume! 🌙
Can recommend.
I have problem with my hipps but now I can finally slepp on my side again. Totally worth the money.😊
8 August 2026
Reply from Matratzen Discount
Hello Pernilla,
thank you very much for your great review! 😊 We are very pleased to hear that you can finally sleep comfortably on your side again and that our mattress is helping you with that.
We wish you a good night and sweet dreams!
Best regards!
Hallo Pernilla,
vielen Dank für deine tolle Bewertung! 😊 Es freut uns sehr zu hören, dass du endlich wieder bequem auf deiner Seite schlafen kannst und dass unsere Matratze dir dabei hilft.
Wir wünschen dir weiterhin eine gute Nacht und süße Träume!
Liebe Grüße!
I purchased a mattress a month and a…
I purchased a mattress a month and a half ago and it hasn't arrived yet. The customer service doesn't reply to my emails either. Very disappointed.
19 August 2026
Unprompted review
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