Maxdeals 

I ordered the drone online and did the payment with PayPal. I saw that only the sent address was missing the house number but in the confirmed email it was correct. I didn't have to enter it myself. So I think it was copied from PayPal.

I ordered a drone from an advert that was placed in an African language to trick locals into thinking the product was actually manufactured locally increasing the likelyhood of a purchase. This was back in Feb 2020, ints now end May 2020. When I check the tracking number they gave me it says Singapore, definantly not South Africa. I messaged them to ask why they place misleading adverts to the public but they did not answer the question. I asked for a refund since I never received the package, again did not answer but instead mailed me in the African language saying they have issued me with a new tracking number which is exactly the same as the one issued to me with the original order and say thanks for waiting. It seems that it is this companies intention to mislead clients into placing and paying for an order that will never arrive. You have to keep following them, but I suppose with so many bad ratings it is to be expected. The answer to this rating will be the same as to all the other bad ratings, blame it on COVID19 and contact support that does not support you. People be very careful when buying from this company!!!

Horrible, 56 days and still have not received order. DO NOT BUY from this company....they ignore phone Calls and emails.
I have emailed them at least 8 times and tried to call them at least 6 times, With no response,now they want me to contact them...what a joke !!!
So it is now day58...my order came in....none of them work...UV sterilizer...called 1-888-743-8103....of course no one available...even though they say call 24/7....you know I will NEVER get a refund.

To all people thinking of purchasing any product from this company...DO NOT.
Ratings should also include a minus star.
Abysmal company for customer support.
DO NOT TRADE.

I Ordered a drone from these people and some extra accessories the Drone arrived but not the full accessories which I paid extra for , I emailed them numerous times and kept getting back what I would call delaying tactics emails I.e take a picture of box, ( it did not arrive in a box but a case?) your query has been escalated to the management , we have shipped your items and gave me a tracking number that does not exist , when I queried this I received another standard email they are experiencing high demand, also looking at other reviews , this seems to be standard practice with these people , no doubt when they see this review , there will be posted the standard automated reply, customer service exist in name only , I would not buy from these ever again , please be aware.

Not bad rating, abysmal. This is a firm that shouldn't be trading. I ordered 2 TechWatches before Christmas 2019 prepaying by credit card. They advised delivery by YODEL Domestic (UK) and no one answered in January, Feb, March to calls and follow-up emails, also to Maxdeals. They take money and fail to deliver so I paid under false pretences. They hope customers will go away so reply giving "overload of enquiries" as their excuse. Do not deal with this company or their UK service delivery company. I will be pursuing them until repayment is made. J. McKinley, UK Solicitor

Ordered wipes back on March 28th to date the only shipping info is from a BS Singapore Piost with basically no info. Called multiple times just get recording no one is available emailed the company got a robotic response please be patient. Based off the majority of the posts this company should be shut down they only make excuses and take customers money with no remorse and can’t deliver products in a timely manner. I will never do business again with this company after the scam of taking my money and never delivering the product ordered and just making excuses where the package is. This company should be ashamed of themselves for what they are doing to their customers with no more remorse.

I only giving the product 4 stars right now. Only using the wonda bra for few days now. So far so good, applying was easy and uncomplicated. Making sure I have no negative reaction to the adhesive on my skin. But I really like the comfort in wearing a non binding bra and it not showing through my outer clothing. I would like to know how long should it be useful, before I require another? Also, how to care and keep clean.

It is a pity you ask for a review of purchase, since people could not have received it yet. How can I say I am happy with my purchase?

I enjoyed the short advertising video. great stuff!
Nnow I am curious to receive the product...
Ciao, Menno

This is my second review and I have upped from one star to two. I had a smart watch which broke after just over 4 months. I did get in touch with Max Deals, it was very hard, and initially several times they said as it was over 30 days old I was not entitled to any refund or replacement, even though in their legal declaration it did say you were entitled to up to 2 years cover for faulty goods. If had rolled over and given up then i would still have the u/s watch and be over £ 60 out of pocket,I persisted with email after email, and eventually after banging my head against the wall in frustration i was asked to post the watch back to China and get it tracked; send them the tracking number and proof of postage which I did by emailing copies of Post Office receipts. That cost me £11.28, but after 3 working days the amount for the watch only, less the 10% off I was given early due to long delay in delivery time was paid back into my account. However although I believe they should pay the postage as it was not my fault etc, they refused, so I am over £11 down. Based on all the emails I had to send and the whole process I am glad to have got the bulk of the money back. All I say in summing up is Buyer beware. Dealing with an overseas marketing virtual company can be fraught with problems and also you do not have the English laws to fall back on. The customer service person that I mailed with was always polite, but it did take a long time,and if I had just given up I would have got nothing. Ian

I have emailed you more than 3 times, no reply. The item I ordered have never received. Just got an email saying you are going to resend the item, and I have already emailed you more than a month ago I no longer want the item coz I waited for far too long and I bought it elsewhere. I just want my money back. Which I had no reply at all. I had to go through PayPal, then a month later you give me a new tracking number. I'm not happy even you resend me the item. Its no use for me now after waited for two months.

After seeing this x drone hd advertisement all over the internet and seeing the price and the quality I just couldn't resist. It took literally minutes to purchase and I'm now patiently waiting for its arrival. All the reviews from other people including professional drone users say it's a BIG bang for the buck. I'm using it firstly for fishing trips,oh ya!

Well fellows this is sssoooo premature, ya'll answered
A question, got back to me in short time. BUT the process is just step one. You have no let me know the item has even shipped . SO FAR....SO GOOD thanks

waiting for delivery, ordered not long ago so hopefully not a scam

After waiting six weeks for my Thermosense thermometer to arrive, it is not the product I bought. Instead, it is an extremely cheap thermometer from some obscure manufacturer. Maxdeals truly is a scam site. Save yourself the time, money, and trouble by avoiding this company.

7 April 2020
I have ordered a product named NeckZen.
The Company details stated in the invoice is MDE Commerce Ltd. (29, Triq il-Kbira Hal-Balzan BZN 1259 Malta | VAT-Reg: MT25615312 | Tel: + 44 178 245 4716).

9 April 2020
Received tracking number.
Numerous checking and seen that the first attempt of delivery was not successful. Item was returned to the sender.

19 April 2020
Received a new tracking number of this item, tracking shows a new logistic agent. No movement and tracking shows “pending pick-up”.

29 April 2020
I sent a request for a refund due to the late delivery of the item. No reply received.

7 May 2020
Since there is no reply received, I sent another email with a question “is this some kind scam?”.

9 May 2020
Received a reply of Frederick Gerhart stating they cannot arrange for a refund since the item has already left their warehouse.

15 May 2020
Received their shipment BUT NOT THE ITEM THAT I’VE ORDERED! On the same day I sent them an email requesting them to either replace or refund my money.

16 May 2020
Received their (Felix Goodwill) reply stating that the item that I have received is the one that I have ordered from them.
This is unacceptable as I ordered for NECKZEN but item received is a cheap NECK HAMMOCK!

16 May 2020
I sent a reply to with a picture of the item which I have ordered and again demanded for a replacement or refund.

17 May 2020
Felix Goodwill sent a another reply stating in the email “There is no other item to replace, even if we shipped again, it would be the same item that you received already.”

6 weeks of waiting and received a cheap, unwanted, item, my conclusion, NEVER BUY FROM MAXDEALS WEBSITE. THEY ARE A SCAMMER!!!

Rodolfo,
Did you read the part about your company not answering the phone?
Why is your company listed on the website scamwitness?
Just one quote from the link above "There are a bunch of phone numbers of (888) 743-8103 and + 44 178 245 4716 but the chances are good you will receive poor customer service, if any at all.

(there email is not allowed to be used on this site) is their email address and doubtful that will be of any use to you considering we have proven them to be running a fake site. "

I'm still waiting on my refund that was promised.After reading Rodolfo's response I called their number.
First call: I canned and heard a message saying, “Thank you for getting in touch with us, your call is very important, please stay on the line while we get you in touch with one of our agents.” Then hangs up on you.

Second call: I called and heard a message saying, “Our agents are currently unavailable, we will get back to you shortly.” Then hangs up.

Third call: I called again and someone seems to pick up the phone but doesn’t say anything even though I say “hello?” After about 3 ½ minutes of silence, they hang up on me. This has not happened before when I have called. I usually hear the first two prompts then a hang up. This time, it seems that there was someone on the other end of the phone as I can see the time elapsing on my phone until it ends abruptly.

Fourth call: It rang and then said our agents are unavailable will get back to you shortly and hangs up on me (like the second call).

My phone rang immediately (after I called four times in a row) from 888-743-8103 (which is where I have been calling to reach the company). I answered the phone and the person on the other end said his name was “James” and that he said that I had called. When I queried him, he made several excuses why I had not received my package/information (saying we are so sorry, we have been trying, etc.)

I told him that it has been two months and just recently there has been a label made for FedEx but FedEx has not received the package at all. This is peculiar as I have received my other packages during this time period.

He said it is coming out of Singapore (as an excuse) and I told him that most all shipments in the world have been shipped and/or received by now. I told him that FedEx has not even received a package after 2 months and that it most likely does not exist. Although I told him this several times, he had no response. He was unable to confirm that my package has been shipped, received, etc. by FedEx. I told him several times that I expected a refund on my purchases.

He stated (verbally) that I would get a refund within 3 days.

Following my conversation with “James” on 5/12/2020 (where he verbally confirmed that I would be receiving a refund within 3 days), I received the following e-mail from stating that they have escalated the issue to management and they will look into it and get back to you. The investigation of any refund requests may take up a maximum of 3 working days.

5/17 received email that my refund request was approved. Please wait a few business days to see this reflected on your bank/credit card statement.

On 5/8 FedEx showed the package as pending. I contacted FedEx and they said the has prepared your package,however, they have not yet given it to FedEx.

I checked the tracking number again just out of curiosity and I see that it now has arrived at FedEx on 5/14(after I emailed a requested to cancel the order on 4/20).

Still waiting for the refund despite their claim:
"Our money-back guarantee allows for hassle/question-free resolution of any issues.
The customer is king at MaxDeals!"

THE BACK HERO ARRIVED.HOWEVER,IT IS NOT THE SAME PRODUCT AVAILABLE AT AMAZON.IT IS A COUNTERFEIT USING A TRADE NAME MADE IN A THIRD WORLD COUNTRY.THE BACK HERO I RECEIVED IS VERY SMALL,I THIKK IT WOULD FIT A 12 YEAR OLD.A MR.THOMAD STARK STATES THAT THE CUSTOMER IS KING.I DO NOT GET RESPONSES TO MY REQUEST.PLEASE PROVIDE DETAILS TO RETURN THIS PRODUCT.THANK YOU.

If I could leave a negative number I would. My product took 2 months to arrive from China. The item was cheaply made and didn't work correctly. I sent numerous emails to the "customer care representative" with no response. Only when I sent a separate email to their customer service account that was not connected to my previous emails did I receive a response. I was asked to send a picture and a video showing that it didn't work (which I did). Then I was told I needed to mail it back to China to receive my refund and only after China received it would I be credited. DO NOT order anything from this company!!!!!!