SCAMMERS IT WAS ONLY $12 but still I ordered a shirt back in June and still haven’t gotten it. No matter how many emails I send I never get a answer and there is nowhere to cancel ur order. Going to... See more
Maxdeals
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See what reviewers are saying
I ordered on 17th June n received on 27th , tracking app was easy to follow after about 5 days , After ordering my xDrone HD , I went online and read some bad reviews but as a 1st time buyer I can ho... See more
Company replied
Initial support/contact was great but then the tracking number provided was not found in DHL system and I began to think it might be a scam. The parcel turned up but much later than expected, however... See more
It didn't start as a great experience due to my package not being received. This was due to me giving an incorrect postcode. Customer service was always very prompt in responding to my emails. Th... See more
Scam!
Scam!! Ordered a Thermosense thermometer only to have a child's toy arrive. I ordered this through the "official" Thermosense Australia website, thinking it was Australian based. How silly! Once ordered the invoice came from Maxdeals with the name of the company BX Holdings based in Hong Kong. Followed up numerous times regarding shipping, to be fobbed off with generic emails "due to virus we will respond to your email soon". It finally arrived but gee whizz it didn't work. It looked like a bloody toy!! Don't trust any of the Thermosense sites - they are all a scam!
28 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
Not happy now I've seen reviews and not…
Not happy now I've seen reviews and not happy with avalanche of offers after purchase. I'll wait to see goods now.
27 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
Please get in contact with our 24/7 Customer Service Team under:
support@maxdeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
When I receive the item I will be happy…
When I receive the item I will be happy to write a proper review
27 May 2020
Unprompted review
Order never came
It's been several months since I last posted here about MaxDeals. I ordered a SafeMask on March 20 and it never arrived - despite my being bombarded with with boilerplate language assuring me, as of several weeks ago - that it would arrive by May 6 - May 8. Per my previous posts here, my credit card was charged $39.90. The tracking numbers they gave me showing it coming via Singapore Post do not work, so I have no way of knowing WHERE this mask is or if this is just a big scam. Whoever reads this from MaxDeals (it's obvious somebody does), this is order #02003USLT3G8K. Singapore Post #LFO43321634SG.
27 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
Crooks
My cheap, plastic infrared thermometer arrived weeks late and was defective. After emails back and forth, I was instructed to take photos of the box, thermometer, and to make a video showing the thermometer not working. After receipt of this video, they have asked me to return the thermometer to China, insured and with tracking!!
Their website was adorned with American flags and gave the impression this was a quality product. These people are crooks. Don’t buy from them.
27 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
Terrible customer service
If I could put nil stars I would.
They sent me a tracking number that didn’t exist, changed the delivery address, then I heard nothing for weeks. Suddenly, up popped a message to say my order was on its way, when I queried the order, they didn’t even get the order details correct.
I have requested a refund which I doubt I will get, it will give me great pleasure to take this company to the small claims court.
25 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
Good day
Good day
3 months ago I ordered something from you and I am still waiting.
You stoped replying to my emails as well.
Please assist
Regards
Esther
25 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
Please get in contact with our 24/7 Customer Service Team under:
support@maxdeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
What’s good for Sir Richard is good…
What’s good for Sir Richard is good enough for me.
24 May 2020
Unprompted review
I have just ordered the product
I have just ordered the product, so I have no information to share.
I ordered it before reading the reviews and I am wooried now of having been cheated.
I hope it all turns out well.
24 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
I tried to contact you via the email…
I tried to contact you via the email address you provided in the comment to my complaint. The email came back with the following message:
Sorry, we were unable to deliver your message to the following address.
emailaddress not allowed to be shown
550: 5.7.1 Relaying denied
Basically there is nothing you can do to make me a satisfactory customer. You did not send what I ordered - sending me crappy paper masks instead of the reusable ones that cost $99.99 for six. I have already replaced the masks and Paypal gave me a refund - so that is it - I just hope no one else orders anything from your company because it seem you have a lot of unhappy customer complaints on Trustpilot!!!!
23 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
It is in the mail!! Frustrations on arrival
You keep asking me to review my purchase - so far I have not received the item but the tracking suggests it is in transit.
After two months it arrived. Sorry it does not fly - only three oi the rotors work. I found the instructions very sketchy and have no idea how to download the ap for the phone. It wants me to scan a bar code and this is something I have no idea as to how to do.
23 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
SaniTron phone sanitizer
Received a SaniTron phone sanitizer from MaxDeals and it doesn't work. Tried to e-mail them twice to request procedure to return and no response. They do not stand up to their money back guarantee, or hassle/question free resolution.
Money down the drain....huge SCAM!
23 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
I gave one star because once you buy…
I gave one star because once you buy something they forget all about you. I tried to change the delivery address but there was no way they would do it. Maxdeals sucks out loud.
23 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
This better not be a scam
This better not be a scam. Only ordered yesterday so we will see. I will keep you informed.
23 May 2020
Unprompted review
Maxdeals/Cleanix say “customer is king”—DON’T BELIEVE IT!!
Maxdeals/Cleanix say “customer is king” and “Our money-back guarantee allows for hassle/question-free resolution of any issues”...DONT BELIEVE IT! On 3/30/2020 I cancelled an order and asked for a refund. The order was shipped to me anyway. I REFUSED DELIVERY OF THE ORDER when it arrived, and the post office returned it to sender. As of 5/23/20, I HAVE NOT RECEIVED MY MONEY BACK! They have NOT LIVED UP TO THEIR MONEY BACK GUARANTEE OR HASSLE/QUESTION FREE RESOLUTION WITH ME!! Don’t believe it like I did!
23 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
Customer Service.
Management and customer service have dealt with my issue reasonably and with complete professionalism.
23 May 2020
Unprompted review
Well today is the 22nd of May ,still…
Well today is the 22nd of May ,still nothing from that order placed on the 14th of April. People beware this company(Maxdeals)is a scam. I have opened a dispute with PayPal for a refund which should over in a few more days. Good luck everyone.
22 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
After reading all the other reviews im…
After reading all the other reviews im a bit worried ive done the wrong thing ordered a drone hopfully it turns up hmmm.
If this is true why are they allowed to trade.
Can only wait to see weather i have been scamed or not.
22 May 2020
Unprompted review
Reply from Maxdeals
Dear Customer,
Thank you for getting in touch with us via Trustpilot.
However, from your review, I can read that you are not satisfied with us. We'd prefer to solve this matter in a way that satisfies you and solves your complaints. Let me suggest to do that in a polite and calm way.
Please get in contact with our 24/7 Customer Service Team under:
support@megadeals.ltd
Or by calling us via:
(888) 743-8103 (24/7)
Best regards,
Rodolfo
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