Maxibean Reviews 

134
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers had a great experience with this company. Customers frequently praise the products for being well-made, durable, and of good quality, often exceeding expectations. Many people are delighted with their purchases, finding items comfortable, as described, and loved by users. The delivery service consistently receives high marks, with consumers highlighting its speed, promptness, and reliability, ensuring items arrive on time and in perfect condition. However, some customers also noted product concerns, including items being smaller than expected or arriving with defects like tears or marks. Additionally, some reviewers were not happy with delivery issues, such as late or unreceived items, failed attempts, and difficulties arranging returns for larger parcels.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its quality and suitability for... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speedy and prompt delivery of... See more

Quality

Customers consistently note positive experiences with quality, often describing products as well-made,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, speedy delivery, item as described. Bought three little seat bean bags for my daughter's playhouse. Excellent addition to the house

Rated 5 out of 5 stars

First time user & everything was great. I was looking for a small bag to refill some bean bags & most places only offered 1 cubic feet which was too many. I only needed 0.5 & Maxibean had just what I... See more

Rated 5 out of 5 stars

Delighted with the product and service. Bought the 1st one via amazon but they had better designs on their actual site when I bought the second so I got it from their website and I was Delighted with... See more



Contact info

3.9

Great

TrustScore 4 out of 5

134 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(134)

43 reviews in the last 12 months

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Rated 2 out of 5 stars

Non existant customer service

Waited in all day for delivery and DPD lied and said they'd tried to deliver but hadn't. Contacted Maxibean and no response, if they had responded I'd also have also told them about the box arriving ripped, by some miracle the item wasn't damaged. Maybe change your carrier and respond to emails, doesn't give me much confidence to order again.

21 August 2025
Unprompted review
Rated 2 out of 5 stars

Lack of customer service

Large maxi bean bag ordered that is two in one, I ordered blue as per the photo on the advertisement but received grey. I was quite surprised by the very blunt message received from customer services and no offer to correct the order. They also acknowledged that there is no photo for the grey item, which leads me ask why have I been sent grey? - I personally wouldn’t recommend this company based on this interaction and I’m quite disappointed given its not a cheap item. Customer service or satisfaction doesn’t seem to be a consideration which is very disappointing as a new customer

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Superb!

Superb!! You don’t have to fill them. They come ready filled. I’ll never buy beanbags anywhere else!!

28 June 2025
Rated 5 out of 5 stars

I couldn’t believe how fast it arrived…

I couldn’t believe how fast it arrived but the bed it’s self I have had to turn it onto the zip side otherwise my granddaughter who is 7 ends up on the floor because it ends up flat for some reason I don’t know if others have experienced it, great service carnt fault that

25 June 2025
Rated 1 out of 5 stars

Spend your money elsewhere.

Received a faulty item and emailed customer service multiple times to return the beanbag with a hole in and there is no response.

They originally offered a replacement which never arrived and I still have the damaged item waiting to be returned for over 3 weeks. Incredibly poor customer service.

No response to at least 7 emails apart from their automated 'we've received your email'.

I've bought multiple beanbags from this company in the past so I'm surprised that they treat a returning customer in this way. Spend your money elsewhere.

2 June 2025
Rated 2 out of 5 stars

Ordered the wrong size cover

Ordered the wrong size cover, so paid for the return as it was my error.
Although I have proof of delivery I have had no confirmation or a refund.
Lesson learned

13 May 2025
Rated 5 out of 5 stars

Good price

Good price, fast delivery and perfect for my 6 year olds bedroom. She finds it very comfortable and loves the pocket in the side to put her tv remote control so it can't get lost.

16 May 2025
Rated 5 out of 5 stars

Good product, good price, great delivery

I found just the right size outdoor beanbag and although many of the colours were not available I did pick a lovely orange one. The price was good and despite not paying for it, I got next day delivery! The beanbag looks to be of good quality with a double zipped bag and velcro. It did have a very strong smell straight out of the box but that soon went after a day or so in the fresh air.

14 May 2025

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