Maxigumi.hu Reviews 

5,477
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 681 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally affordable prices, the impressive overall quality of the items, and the remarkably reliable, fast delivery services. Many people also highly appreciate the very smooth and straightforward online purchasing process, noting that orders arrive promptly with fresh manufacturing dates. However, some customers also noted occasional issues with unexpected delivery delays, unhelpful tracking details, and frustrating communication gaps during the shipping process. A few other people additionally felt that managing returns, securing missing invoices, exchanging incorrect product sizes, or resolving other faulty items was quite complicated.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting very fast shipping times... See more

Product

Users describe positive interactions with product, highlighting excellent quality, competitive prices, and... See more

Price

Reviewers highlight positive aspects of price, noting that costs are much lower than other vendors and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are brand new... See more

Order

People report ambiguous experiences with order processes, as opinions on fulfillment vary significantly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Price was the best. However I read issues with delivery from others on the internet, I decided to give trust in advance. All four tyres came in as promised, without delays and with tracking. H... See more

Rated 5 out of 5 stars

Great support and service! Had a question about the tires' DOT number, it got answered shortly. After ordering, the tires arrived in a matter of few days, being very new, with fresh DOT number.

Rated 5 out of 5 stars

I have been able to find the best-value tires to my car for best price in webshop easily. I sent my order on Saturday and I got the brand-new 4 tires (from same this-year production) on Wednesday. I g... See more

Rated 5 out of 5 stars

Delivery was exactly one week, not bad, not the fastest. Tires are good, manufactured only 10 weeks ago, brand new. Prices were excellent. One thing that I didn't like, I got a notification about... See more


Company details

  1. Tyre shop

About Maxigumi.hu

Written by the company

Alapításunk óta, 2016-ban, vezető szereplővé váltunk az online gumiabroncs piacán Európában. Ez a siker számos szakember bizalmán és százezrek fogyasztói preferenciáján alapul. Hírnevünk három alappilléren nyugszik: szigor, kiválóság és versenyképes árak.

Szakértő csapataink elkötelezettek amellett, hogy kivételes ügyfélélményt nyújtsanak, amit hatékony logisztika és optimalizált folyamatok támogatnak, garantálva a maximális elégedettséget minden vásárlásnál.

Elkötelezettségünk? Folyamatosan a piac legjobb árait kínáljuk Önnek. Gumiabroncs igényei esetén válassza a kiválóságot és megbízhatóságot vállalatunkkal.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.5

All reviews

(5,477)

1,743 reviews in the last 12 months

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Rated 5 out of 5 stars

Broad choice of tyres.

Broad choice of tyres.
Ability to choose delivery directly to preferred service partner.
GLS delivery with tracking allow to montor status.
Competitive prices.
Smooth process.
Clear descriptions and FAQ.

29 June 2026
Rated 4 out of 5 stars

The best price

The best price, quick delivery. Communication could be better especialy at tracking prodact and feedback.
The AI behind the scene, does not helpful regards answer the question and solve the problem.

30 June 2026
Rated 5 out of 5 stars

I ordered the tires in the last moment…

I ordered the tires in the last moment before my trip to Románia. The delivery time took 48 hours so after the tires were fitted to the car I began my trip. The tires handled the hot asphalt very well. So I am very satisfied with them.

23 June 2026
Rated 1 out of 5 stars

"I purchased 4 tires from Maxigumi

"I purchased 4 tires from Maxigumi. The order took 10 days to arrive. All of the tires are nearly 3 years old, and on top of that, 2 of them arrived with severe manufacturing defects, making them completely unusable.
What followed after this was a absolute nightmare. They do not operate a proper customer service. They don't reply to emails or WhatsApp messages.
I was only able to open a support ticket. There are no live agents available. For a while, they communicated using chatbot-like template messages. They requested all kinds of photos and filled-out documents, which we sent back in full. Since then, there has been no meaningful communication. Despite the website appearing Hungarian when placing the order, the company is actually based outside the European Union. They clearly have no intention of helping and are just wasting time unnecessarily in a completely straightforward case.
You should never buy anything from this company!"

25 June 2026
Unprompted review
Maxigumi.hu logo

Reply from Maxigumi.hu

We are sorry to read about your experience and fully understand your frustration.

As you have already opened a ticket and sent the requested documents, we will ask our service après-vente team to prioritize your case internally, especially regarding the delivery delay, the condition of the 2 tires received, and the lack of follow-up.

Regarding the tire age, the DOT is indicated on the site when it exceeds 36 months. If the information displayed on the site was not respected, or if the tires are found to be non-conforming after verification, the service après-vente team will provide the appropriate solution.

We also confirm that our site complies with the consumer protection rules applicable in each country where we operate.

Thank you for your feedback. Even when the experience is negative, it helps us improve our service.

Rated 1 out of 5 stars

NEVER BUY FROM MAXIGUMI.HU / AD TYRES

NEVER BUY FROM MAXIGUMI.HU / AD TYRES! Complete lack of customer service and total disrespect for consumer rights!
I purchased a set of tires for over 230,000 HUF from maxigumi.hu (operated by AD TYRES INTERNATIONAL SLU). Right after installation, it turned out that one of the tires had a severe, dangerous FACTORY DEFECT (radial force variation / structural defect, causing the car to shake heavily).
An official, independent specialized service center (Marso) inspected the tire and issued a signed, stamped, bilingual expert report confirming the manufacturing defect. I immediately forwarded this to the webshop. Since my car was unusable and unsafe due to their defective product, I had to buy another replacement tire on the spot out of my own pocket and demanded a full refund from Maxigumi as per EU consumer laws.
What followed is the definition of a nightmare customer experience:
1. Weeks of intentional time-wasting and bureaucratic delays.
2. A completely unreachable, rigid support team using automated, AI-like templates, pushing all responsibility onto the manufacturer instead of resolving the issue with their own customer.
3. Total incompetence—they were even unable to fix a simple typo in a zip code within their system, forcing the customer to argue with a wall.
Since they completely ignored my final deadline to send a courier and issue a refund, I have officially filed a complaint against them with the European Consumer Centre (ECC) for international legal enforcement.
This company is only nice until they get your money. If you receive a defective, dangerous product, they will completely abandon you. Save your money, your time, and your nerves: AVOID MAXIGUMI.HU AND AD TYRES AT ALL COSTS!

30 April 2026
Unprompted review
Maxigumi.hu logo

Reply from Maxigumi.hu

We are sorry to read about your experience and understand your concern given the safety issue you describe.

As you have already opened a claim and provided an expert report, your case will be prioritized internally so our after-sales team can review it as quickly and appropriately as possible. We also regret the delays and the communication difficulties you mention, as well as the issue you report regarding the address correction.

Our site complies with the consumer protection rules applicable in each country where we operate, and your file must therefore be examined carefully on the basis of the documents provided. Your feedback is taken very seriously and will also be used to improve how such cases are handled.

Rated 3 out of 5 stars

The delivery time was really really…

The delivery time was really really long. Almost a month, I needed to write an email to the customer service what is going on, why i still don’t get my product.
But after that email, I received quickly the product and a customer service was really nice,helpfull and quick.

13 June 2026
Maxigumi.hu logo

Reply from Maxigumi.hu

Thank you for your feedback, and we’re sorry the delivery took much longer than expected. Delivery times can sometimes be extended due to transport conditions or unforeseen issues, but we understand how frustrating that is.

We’re glad to hear that, after your message, our customer service team was able to assist you quickly and helpfully. Your comments are valuable and will help us continue improving both our follow-up and delivery experience.

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