I’m a frequent visitor to the central Manchester Royal Exchange branch - having received a good deal on some broken / unwanted gold a few days earlier I popped back with a few more pieces seeing... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ashton under Lynn branch. Mays pawnbrokers My wife lost an earring what I bought her from her a few years previously, I went into the shop on the off chance they might still have them in they didn'... See more
I called in earlier this morning to get a quote and sell and piece of my jewellery. A lovely girl named Frankie assisted me. I was very impressed with her customer service skills and how she went abov... See more
5 star service yet again. I won’t go anywhere else. Frankie served me at the Royal Exchange branch in Manchester. What a nice pleasant lady. A credit to your company. Thanks you for making my purch... See more
Company details
Information provided by various external sources
We offer a wide range of services, from pawnbroking and jewellery sales to jewellery repair, cheque cashing and money transfers. You can gain quick, easy access to loans between £10 and £50,000, or you can sell your valuable jewellery for a fair, competitive price. More people are choosing to pawn items online, so if you can’t make it into our Manchester store, take a look around our website to see how we can help you.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time using a PB today
First time using a PB today. Instant confidence with the transparency of the lady that dealt with me.
Good customer service and very helpful.
5* service
I’m a frequent visitor to the central Manchester Royal Exchange branch - having received a good deal on some broken / unwanted gold a few days earlier I popped back with a few more pieces seeing as gold prices are quite high currently.
I again received a good offer for my rings and a bracelet and had the cash in my hand very quickly having gone in prepared with my ID.
Also very good for assessing non-hallmarked items and will give you an honest appraisal.
Very happy to recommend for both purchase and sale of jewellery / gold.
Sold some jewellery
Sold some jewellery. Made to feel welcome, a good price was obtained,seamless service thank you
Went to Mays to collect our stash of…
Went to Mays to collect our stash of turkish lira on Saturday 30th August, so sorry but I didn't remember your names but you were both so lovely. We ordered a very large amount and it took over half an hour just to count it all. You were both lovely and polite and so friendly. Would recommend this shop whether get you jewellery or the exchange bureau. Thank you so much.
Great experience
Thanks to Alison, Fleur, and Chris for great friendly service in Bury Branch, beautiful shop and lovely jewellery, very helpful when I sold my old jewellery.
casie frankie bubbles dani have all…
casie frankie bubbles dani have all gone above and behoned with there service and I will all ways come to mays for jewellery I don't no who sizes the rings but just thank you because they rushed the job thu.xx
Great experience at Mays’ Oldham branch
Having a fair amount of jewellery, that we no longer wear, we called into the Oldham Town Square store. The ladies were lovely and very helpful. They took the time to properly check the pieces & were tactful when letting us know of any items that they wouldn’t be able to buy.
We were very pleased with the price offered and the money was in the bank before close of business. We would definitely use them again and are very happy to recommend them.
Worth buying
Good looking for all the product. Worth to have a try. Staff Claira is really nice. Will come here again.
Rochdale Road Branch ID Bracelet Repair
I needed to have two links taken out of my silver ID bracelet, so I visited the branch located at 192 Rochdale Road M40 7RA.
I was seved by 'Casie' who was engaging and professional Could not be any happier because the alteration was completed in just a week for £12. A nice surprise was that they cleaned it too which I did not actually request!
11/10
Great service team very helpful and…
Great service team very helpful and explained the process highly recommended
Many thanks
Excellent service
Welcoming and courteous staff in the Oldham Town Square store, friendly and helpful. Good price given for items.
Will definetly use them again
Superb service from Claire at Royal…
Superb service from Claire at Royal Exchange
The best 🌟xxxxx
Very nostalgic my family have used Mays…
Very nostalgic my family have used Mays many times over the years. Friendly and fair price given.
Very helpful staff
Excellent service very helpfull
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








