Mays Pawnbrokers & Jewellers Reviews 

217
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’m a frequent visitor to the central Manchester Royal Exchange branch - having received a good deal on some broken / unwanted gold a few days earlier I popped back with a few more pieces seeing... See more

Rated 5 out of 5 stars

Ashton under Lynn branch. Mays pawnbrokers My wife lost an earring what I bought her from her a few years previously, I went into the shop on the off chance they might still have them in they didn'... See more

Rated 5 out of 5 stars

I called in earlier this morning to get a quote and sell and piece of my jewellery. A lovely girl named Frankie assisted me. I was very impressed with her customer service skills and how she went abov... See more

Rated 5 out of 5 stars

5 star service yet again. I won’t go anywhere else. Frankie served me at the Royal Exchange branch in Manchester. What a nice pleasant lady. A credit to your company. Thanks you for making my purch... See more

Company details

  1. Non-bank financial service

Information provided by various external sources

We offer a wide range of services, from pawnbroking and jewellery sales to jewellery repair, cheque cashing and money transfers. You can gain quick, easy access to loans between £10 and £50,000, or you can sell your valuable jewellery for a fair, competitive price. More people are choosing to pawn items online, so if you can’t make it into our Manchester store, take a look around our website to see how we can help you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

217 reviews

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4.7

All reviews

(217)

26 reviews in the last 12 months

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Rated 1 out of 5 stars

Mays Jewelers, RIP OFF GOLD TRADERS

I answered an add on line to sell my gold, quick evaluation and great prices. I completed the application and description form and added photos, a day later I was instructed to bring my gold to one of their shops, so my first concern was why was I not just told to bring in my gold instead of all the paperwork and photos. I arrived at the shop and was met by a sullen looking female who took my gold off me and went into a back room, I asked why are you not apprising and weighing my gold in front of me, she replied our scales are in the back. I could hear her on the phone to another branch so it was then obvious that I was being dealt with by some who has neither the skills or the authority to appraise gold.

The value at that time of my gold (112 grams) was £2.864.00, Mays disgraceful offer was £2050 which was £800 less than scrap value despite three of the five items were in better condition that some they already had in the shop window and would not have been scraped. The lesson here is simple, don't deal with back street so called gold traders because they don't trade they rip off, stay away from MAYS.

Received a reply from Mays which just added insult to the initial insult. Readers take note: Bolton Bullion in Farnworth gave me £660.00 more than Mays offered, my advice stands, STAY AWAY FROM MAYS.

31 January 2025
Unprompted review
Mays Pawnbrokers & Jewellers logo

Reply from Mays Pawnbrokers & Jewellers

Hi Shaun,
Thanks for bringing this to our attention. We aim to offer the best prices to customers, so we are surprised at your experience with our service.
We have looked into your initial enquiry, and I am not sure if there has been a miscommunication, but looking at the information you gave, we calculated a figure nearer your expectations.
Our usual rates are much higher hence our surprise at your review.
Please call back in, we can re-assess your items for you.
If you wish to discuss this any further, please contact us on enquiry@mayspawnbrokers.co.uk
Warm regards
Mays

Rated 5 out of 5 stars

Mays, Rochdale road.

Staff are really polite and helpful, feel at ease going to this place 😊👍, highly recommend.

18 January 2025
Unprompted review
Mays Pawnbrokers & Jewellers logo

Reply from Mays Pawnbrokers & Jewellers

Thank you so much for your great review! We'll hopefully see you again soon.

Rated 2 out of 5 stars

not good , simply not good

service was fine in the bury store BUT
with 9ct gold currently selling for around £24 to £25 a gram scrap value to be offered around £17 a gram (oh it had a broken clasp) is frankly insulting !! and to add insult to injury was LESS than cash converters were offering !!!

13 January 2025
Unprompted review
Mays Pawnbrokers & Jewellers logo

Reply from Mays Pawnbrokers & Jewellers

Hi Alex, thanks for your feedback.
In addition to our service, we pride ourselves on offering the best price around and we'll look into this issue at this store.
Warm regards.
Mays

Rated 5 out of 5 stars

Great small jewellers

Great small jewellers, some good quality used pieces at decent prices. Seen a piece and called a couple of days later to see if they still had it. Held it for me until I could get back without a deposit. Even got it nicely gift wrapped for xmas as well.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

oldham branch

oldham branch
what excellent customer service given by your members of staff a loud shout out to Gillian who was outstanding very polite and answered all my queries with due diligence and car

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Karen

Called into May's jeweller's today excellent service and friendly staff was really pleased with the cash offered for the gold i weighed in very professional Will definitely use them again

18 November 2024
Unprompted review
Rated 5 out of 5 stars

very good service

the staff were very helpful. They brought a selection of chains to choose from and also cleaned the pendant I needed it for.
Very satisfied

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Mays Rochdale road

Mays Rochdale road, the lady who dealt with me was absolutely fantastic, polite knowledgeable and so helpful 5 stars ⭐️
Thank you

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Lovely friendly staff

Lovely friendly staff. Went in to sell some old gold and was surprised how knowledgeable the gentleman was and helpful. There was no hard sell, in fact he could sense I was somewhat reluctant to sell some items and encouraged me to keep them if I wasn’t 100% sure. The lady was really friendly and helpful too.

24 August 2024
Unprompted review

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