Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Id use again for sure. A part for the bike didnt arrive with the bike but was sent out next day special delivery. These things happen & its how they're dealt with. Communication was 10/10. I... See more
My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... See more
I called to enquiry about a bike posted on marketplace just as they closed at 6. The member of staff as very helpfull answering my question and directing me to the bike on there website. The bike w... See more
Company details
Written by the company
We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.
Contact info
Manchester, United Kingdom
- 0161 399 0796
- info@mcrbikes.uk
- mcrbikes.uk
4.4
Excellent
213 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 63% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and a great new bike
Bought a new Trek Marlin. Unfortunately, the front chainset was damaged in transport despite the bike arriving well packaged. MCR bikes agreed to send a new chainset which was fitted by a local mechanic and MCR paid for the fitting. Excellent service and great communication throughout. Bike is perfect now.
6 May 2025
Unprompted review
Great service and communication.
Great service and communication.
Would highly recommend.
11 April 2025
Great service and advice
Great service from advice, speedy delivery and when I had a question after the delivery great aftersales service!! I know where I will go to buy my next bike!
18 March 2025
Unprompted review
Get your bike from Mcrbikes!
Had the absolute pleasure of purchasing my Kona Fat Bike from Jake at Mcrbikes.
Although I had to wait a little time for the order to come from the states, Jake was on hand to give information at every stage which was great.
Jake is a great guy and a real pleasure to speak with. Always very informative and it's great to see the enthusiasm he has all round.
I would recommend mcrbikes to anyone interested in getting a bike.
Thanks Jake! Keep up the great work developing the company.
I'll keep my eye out for more of your YT channel videos too!
7 March 2025
Excellent service
Good communication, honesty, professionalism, great service.
A small order, in the scheme of things non the less it recieved attention and they delivered despite massive challenges,
Thanks guys
3 March 2025
Unprompted review
good choice of products and a well laid…
good choice of products and a well laid out website!
20 January 2025
Reply from MCR BIKES
Thank you for your feedback. We understand how important it is to receive your order on time, and we’re sorry to hear about your disappointment.
As mentioned in our email correspondence, Cube, the manufacturer of your chosen product, is experiencing production delays, which has unfortunately affected your order. When we informed you of this delay, you confirmed that you were happy to proceed with the order and wait until March for delivery.
At MCR Bikes, we always strive to keep our customers informed and provide the best service possible, even when unforeseen delays occur on the manufacturer’s end. If you have any further concerns or if there's anything we can do to assist you in the meantime, please don’t hesitate to reach out—we’d love to help.
We appreciate your patience and support and look forward to delivering your order as soon as it becomes available.
Best regards,
Jake,
MCR Bikes Team.
MCR Bikes are an absolute delight to do…
MCR Bikes are an absolute delight to do business with.
Jake was very polite, honest, knowledgeable and trustworthy.
I travelled over 290 miles to pick up my new bike in person and I was very impressed as to just how welcoming and informative Jake is.
Highly recommended and I am over the moon with the entire interaction.
Jake is a successful entrepreneur in the making.
2 February 2025
Unprompted review
Great bike came as described good…
Great bike came as described good communication and deliver was slightly delayed but no complaints
3 February 2025
Unprompted review
Great pricing, delivery, and service
MCR were not only 10-20% cheaper than other retailers, but my two-year old’s bike arrived in just three days even in the week before Xmas! Jake also responded promptly to emails. Would definitely recommend!
16 December 2024
Unprompted review
Excellent customer service and…
Excellent customer service and fantastic communication from the initial enquiry phone call to ordering and subsequent delivery. Highly recommend and wouldn’t hesitate to deal with them again.
11 December 2024
Unprompted review
Bought a bike
Mcrbikes would highly recommend them for all your bike needs could do enough for us and Jake went that bit further to make our experience better
3 December 2024
Helpful
There were problems with suppliers, but they were very helpful and forthcoming.
3 October 2024
Really pleased with the service.
21 October 2024
From initial enquiry to selling the…
From initial enquiry to selling the bike a great professional service, Jake was quick to respond to inital enquiry, pocked the bike up within 24 hours and payment made. No stress of selling and worrying about payment. I would recommend this service
27 November 2024
Unprompted review
Chuffed with bike
Ordered my Santa Cruz on a Saturday, it appeared on Insta the following Wednesday and it arrived on the Friday. Not quite next day but the bike was well packed, as described and after a first ride I’m well pleased, so it more than made up for that. Thank you Jake, I wish you success in your endeavour
2 November 2024
Unprompted review
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