Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really... See more
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Company details
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We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.
Contact info
Manchester, United Kingdom
- 0161 399 0796
- info@mcrbikes.uk
- mcrbikes.uk
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Replied to 63% of negative reviews
Typically replies within 1 month
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Great product
Great product, great price & great service
Well packed and plenty of help over the phone !! Well done
Good website
Seller was helpful in updating me when there would be shipping delays, and the item arrived very well packaged. Thanks :)
Thanks lads
Thanks lads, it's a great bike, meant to thank you earlier, but i've been too busy riding.
Cheers!
Prompt response to my request
Prompt response to my request. Delivery as promised. Good coms re customs delays on parts ordered. Good and price good. What more is there to say?
After deciding to sell my Santa Cruz I…
After deciding to sell my Santa Cruz I contacted several companies with a view to purchase my bike. Jake quickly responded & overall MCR was the best market value offer for my bike! I went ahead with the sale & he attended on the evening at the request / convenience of myself, turning up exactly when was agreed & was polite and courteous with a quick transaction. Thanks Jake, highly recommend! Marc Jones
Great customer service from start to…
Great customer service from start to finish from MCR bikes.
I spoke with Jake on the phone about several bikes I was interested in, and he helped me narrow it down. Eventually I went for a Cube Stereo Action Team! The bike arrived a few days after purchasing and has been fantastic ever since.
I had a slight issue with the gears after a few rides (usual bedding in), but MCR bikes quickly got that resolved.
Thanks again
Great service
I had an excellent experience with this Mcrbikes! The service was top-notch, and my order arrived incredibly fast, exactly as described. The staff was very approachable and quick to respond to my questions, making the whole process smooth and hassle-free. I highly recommend this shop to anyone looking for great products and outstanding service!
Purchased a Ebike from MCR bikes and…
Purchased a Ebike from MCR bikes and received a follow up call from a very pleasant and informative Jake. He answered all my questions and even hand delivered the bike to me whilst I was on a call out job on the outskirts of Manchester. Legend, keep doing what your doing mate you will go far 👍
Cheers Wayne
Jake the proprietor is a young genuine…
Jake the proprietor is a young genuine lad who is full of enthusiasm and knowledge of the cycle industry.
My wife needed a step though mountain e bike and Jake gave us the best options to choose from. And we took delivery and are now looking forward to continuing our passion. Thanks to Jake’s efforts and professionalism.
Excellent
Jake was very helpful and quickly responded to my many emails, even though he was on holiday.
A very pleasant young man with a good customer focused business model
Recommended
Sold my Trek mountain bike to Jake as not using as much as I expected. Answered my initial approach quickly. Agreed a fair and realistic price in a challenging used market. Came and collected when he said he would. Nice bloke, obviously knowledgeable and honest. Would recommend.
Genuine
Jake was a genuine guy, arrived when he said he would, paid what he said he would. Very easy and smooth transaction
I wanted to get into mountain biking…
I wanted to get into mountain biking with my son this summer as a way to get back in shape. I didn't really know much about bikes or what size to get; however, Jacob was very helpful and gave some brilliant suggestions. The bikes fit both me and my son perfectly.
Jake from MCR bikes was easy to work…
Jake from MCR bikes was easy to work with when selling my used Canyon, was fair with the offer and it was good to meet the guy as you can tell he’s a genuine kid, all the best
Spot On
Great company! Service was spot on. Had a few questions at first regarding delivery etc but had speedy responses from the team and went ahead and ordered. Super pleased with the bike for my son. He loves it. Thanks Guys, Will definitely be returning in the future.
Regards.
item not as described and poor customer service
I ordered a kickstand they said fitted my bike in the kickstand description.
The one delivered then did not fit so i contacted support 5 days ago and still no responce!
Update 17/9/24
After an explination from Jake at McrBikes, the issue was eventually resolved, it did take a couple of weeks so not ideal.
The kickstand did come direct from Cube in the Netherlands so it is possible the original problem was them sending the wrong item.
Haven’t recieved goods yet
Haven’t recieved goods yet, when I ordered it said goods in stock 2 days later recieved email saying item was having to be ordered in from cube and will be 3 weeks

Reply from MCR BIKES
True professional
True professional , went completely out of his way to collect my bike , absolutely true to his word , a proper gent and I would highly recommend Mcrbikes are your first port of call for any of your cycling needs
It was just great
I was waiting for a few days to get it packed and shipped, but once done, it arrived very quickly. I was in touch with Jake, and he was very friendly while answering all my questions. Now I can enjoy my beautiful new bike.
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