ME+EM Reviews 3,788

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,935 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fabric, tailoring, and design. Many appreciate the unique and stylish nature of the clothing, often receiving compliments when wearing items. The return policy is also frequently highlighted as convenient and efficient, making the shopping experience smoother. However, some people mentioned issues with pricing, finding items to be expensive, especially given that some materials are synthetic. A few customers also reported a decline in quality for certain items, experiencing issues like shrinking, fading, or buttons falling off. There were also occasional concerns about customer service, with some reviewers describing it as unhelpful or slow, particularly when dealing with faulty items or refunds.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the high quality, stylish designs, and... See more

Quality

People report positive experiences with quality, consistently praising the high quality of fabrics,... See more

Return policy

Consumers generally express satisfaction with the return policy, finding it to be simple, easy, and... See more

Price

Reviewers highlight ambiguous aspects of price. While some customers find the quality justifies the expense,... See more

Service

Clients share positive opinions on service, particularly praising the 'try before you buy' option for its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shopping with ME+EM is always a good experience. The app is well designed, there's good information provided (particularly with regard to model height so you can judge trouser length - and also the... See more

Rated 5 out of 5 stars

Beautifully packaged, easy order, easy return. I had a query, so called. Very helpful advice received. Try before you buy, brilliant. Only way to help me decide on a sumptuous dress for an up comi... See more

Rated 5 out of 5 stars

I find ME&EM pretty outstanding overall to be honest clothing, delivery, customer service. I am a size 12-14 so definitely not a suits everything kind of person but every time I order I have found th... See more

Rated 5 out of 5 stars

I'm a fairly recent convert to Me+Em. Yes, the prices are more than I would have usually paid but the cut, quality and sizing absolutely makes up for this. Obviously a huge amount of attention to d... See more


Company details

  1. Clothing Shop
  2. Fashion designer

About ME+EM

Written by the company

ME+EM is intelligent style for intelligent women, now and forever.

A great deal of thought goes into each and every piece we make to ensure it is flattering and functional, with wear-forever appeal.

We refer to this as ‘The Three F’s’ and they are the pillars of ME+EM. If a piece doesn’t tick off all three, we don’t make it.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

Ordering confidently

I always know I’ll be buying great quality pieces with me and em, I order confidently, knowing the items are timeless and will last for many seasons.

24 April 2026
Unprompted review
Rated 4 out of 5 stars

Great clothes that are high quality but…

Great clothes that are high quality but pricey. I note they seem to have reverted to using only very slim models. As I cannot easily get to any store it would be good to see the clothes online on a variety of shapes and sizes as we are not all tall and willowy!

24 April 2026
Unprompted review
ME+EM logo

Reply from ME+EM

Deart Customer,

Thank you for your taking the time to leave a review.

We truly appreciate your feedback regarding the diversity of our models. We aim to design clothes that flatter a variety of body types, and we understand how helpful it is to see our pieces represented on different shapes and sizes when shopping online.

Your comments are invaluable and have been passed on to our Creative teams for consideration as we plan our future shoots. In the meantime, please remember that our styling team is always available at onlinestyling@meandem.com to provide personalised advice on how specific items might fit your particular shape.

Thank you again for sharing your feedback with us.

Kind regards,
ME+EM Customer Care Team

Rated 5 out of 5 stars

I’ve just purchased my first dress…

I’ve just purchased my first dress online from ME+EM.
Absolutely beautiful and the cut is amazing.
My only issue is the length of the dresses . This dress is midi length and is almost a maxi dress length on me . I’m 5’5”. I wouldn’t buy a maxi length as it would need to be altered and that’s an extra expense. Most of the dresses seem to be maxi length so it would be really useful if the dresses were offered in both midi or maxi lengths.
I have visited the Manchester shop but it had a limited range , both in style and sizes . I bought online .

16 April 2026
Unprompted review
Rated 5 out of 5 stars

ME+EM clothes are always a cut above the rest

ME+EM clothes are just a cut above the rest. The quality of the fabrics and detail of design sets them apart. I’m no model but whenever I’m wearing ME+EM I always attract a compliment. I’ve never regretted a purchase and every piece I’ve bought has lasted years. I like the simple stylishness and comfort.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful smart clothing

Fast and safe delivery by Royal Mail. Easy returns process.
Garments are beautifully made and very stylish to suit all ages. I am so happy with my latest purchase, a summer dress, and it looks smart and fresh, perfect for holidays. May be pricey, but you get what you pay for.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality clothes


I adore ME+EM, they are my favourite brand for clothes. I am a larger UK size (ranging 14-18) and I have a very large bust so finding clothes can be hard. I find the measurements on the size guide invaluable to know if something will fit me with my weight fluctuations. I do find the size grading a little frustrating after a size 14 as my shoulders and arms don’t grow in length with my size and at 5’6” even some of the trousers lengths can be too long, fine if they can be altered but some styles can’t. So check the sizing measurements when you buy and it will help greatly! It is pricey but the craftsmanship is impeccable and the fabrics are good quality. However, I wish there were more fully natural fibre items as this is my preference (especially trousers!). At one point the brand used larger sized models which I loved and really helped me visualise the fit so I hope they bring that back. Overall the online experience is excellent with helpful information and inspiring styling. Delivery is swift and returns and exchanges are seamless. The only negative for me personally is the store experience as I find it a bit pretentious and I’m not comfortable with the boutique model. The staff are always lovely and very helpful but it’s not for me, I’m just an ordinary person who loves good quality clothes.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Iam dialy customer with me&em after my experience. Really amazing Quality. all my wardrobe from that brand . Style, fabric , quality all excellent love it for me the best

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Great design, service, and love wearing the brand.

Well made, designed and professional service. The description of the garment was spot on and the fit excellent when it arrived. I was kept informed at each stage of the delivery as I bought online. Have bought from Me&Em for nearly 20 years. Better quality now but that is reflected in big price increases.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

I chose 5 stars because your clothes…

I chose 5 stars because your clothes are stylish, practical, and well-made. Unfortunately, most of my first-time order is on its way back to you. I am 5'1" and chose carefully items that looked to be easily altered, but with pockets, chest darts, and other factors, to end up with a perfect fit was just too expensive an add-on.
If they arrived fitting as your models show, your line would be my standard go-to. Please consider a petite cut; most don't.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

One stop shopping

One stop shopping! No need to look anywhere else - your wardrobe builds through the years with coordination, elegance and flare.
Entering my regular store is like returning to friends who want the best for me. Five Star service at a Five Star brand.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Recently I ordered a gorgeous denim…,S

I absolutely love ME&EM's look and quality. Recently, I ordered a gorgeous denim dress (which was on sale). I live in Australia, but delivery was not a problem, nor is returning, should the item not be suitable......even when on sale.
Amazing!
On this occasion, it just didn't suit. The return process is as good as it gets, literally, from my door to theirs, seamless. This speaks volumes to me about the company, that the back end reflects what we see on the website, style, quality, honesty and reliability. Excellent customer service whether purchasing or returning, they really do value us.

30 March 2026
Unprompted review
Rated 4 out of 5 stars

Love the item but

Love the item, and got it on sale for a reasonable price. Minor issue - the hem on one side hadn't been sewn, and I didn't realize it until I got to an event. One side was 2 inches longer, so I had to pin it with toothpicks!

20 April 2026
Unprompted review
ME+EM logo

Reply from ME+EM

Dear Annalisa,

Thank you for taking the time to leave your review.

We are so pleased to hear that you love your new item and were able to secure it at a great price. However, I am incredibly sorry to hear about the issue with the hem.

We hold the quality of our garments to a very high standard, and it is clear that on this occasion, we fell short.

We would love the opportunity to make this right for you. Please kindly contact our customer care team at enquiries@meandem.com FAO Denisse, and I will be happy to assist you further with a resolution.

Thank you once again for bringing this to our attention.

Kind regards,
ME+EM Customer Care Team

Rated 4 out of 5 stars

I simply love all that is Me and Em

I simply love all that is Me and Em, the prints, the cut, the seasons.
I would happily have most items in my wardrobe.
My reluctance is, it’s so gorgeous, lots of mums have the same items, Me and Em is the staple brand at our school speech day. The design is so easily distinctive as being Me and Em i tend to stick to block colours but feel I am missing out.

One other observation is, I have visited a store to try an item that I have picked out of the brochure only to be told stock hasn’t arrived yet. This happened again this week at your Westbourne Grove store.

22 April 2026
Unprompted review
ME+EM logo

Reply from ME+EM

Dear Bex,

Thank you so much for your lovely review and for being such a loyal fan of our prints and cuts! It’s wonderful to hear we are a staple in your wardrobe, though we completely understand the desire for a unique look; our styling team would be delighted to help you find some of our more understated or limited-edition pieces to help you stand out.

I am also very sorry for the frustration caused by the stock delays at our Westbourne Grove store. We aim to sync our brochures with our store deliveries, and I will share your feedback with our retail team to improve this.

We truly appreciate your honesty and look forward to seeing you again soon.

Kind regards,
ME+EM Customer Care Team

Rated 3 out of 5 stars

I have been a customer for years but my…

I have been a customer for years but my last order was so poor in terms of over sized items, quality and poor descriptions. I had to return the entire order, the return option offered was not suitable for the size of their package which then led to a really awful customer experience. I raised a complaint but not even received an acknowledgement never mind and explanation or apology. I feel as the company has expanded their standards have disappointedly dropped dramatically

12 April 2026
Unprompted review
ME+EM logo

Reply from ME+EM

Dear Ann,

Thank you for taking the time to leave your feedback with us.

Please accept my sincere apologies for the poor experience you had with your recent order and for the fact that your initial complaint was not acknowledged. As a customer who has shopped with us for years, your loyalty is very important to us, and it is truly disappointing to hear that we have let you down on this occasion.

I am very sorry that the sizing, quality, and descriptions did not meet your expectations, and that the return options provided were not suitable for the size of your parcel. Your comments regarding our standards are being taken very seriously and will be passed on to our management to ensure a better service in the future.

Thank you for your patience and for being so honest with us; we truly appreciate the opportunity to make this right.

Kind regards,
ME+EM Customer Care Team

Rated 5 out of 5 stars

Smooth purchasing online

Smooth purchasing online. Great delivery. But the clothes are even better. Different and more stand out than other similar brands in the marketplace. Thank you 👏👏

9 April 2026
Unprompted review

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