Medusa Auto Detailing Reviews 

176
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service and high quality of work, noting that their cars often look brand new or even better after detailing. Reviewers frequently highlight the staff for their professionalism, friendly demeanor, and meticulous attention to detail. Many people appreciate the efficiency and reliability of the service, often mentioning prompt arrivals and thorough cleaning processes. Customers also commend the excellent communication and the convenience of the service, which often comes to their location. Specific issues like mould removal are handled effectively, leaving vehicles spotless and looking new.

What people talk about most

Service

Consumers find service to be positive, with many expressing high satisfaction and appreciation for the... See more

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and... See more

Quality

Users describe positive interactions with quality, consistently reporting that their cars look like new or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had booked a New Car / Protection Detail. Leo and Dawood from Medusa arrived and worked diligently cleaning the car inside and out and applying the ceramic coating as per the detailing package. Bot... See more

Rated 5 out of 5 stars

Great job on cleaning the soiled interior of my car - floor carpeting now looks like new, other elements also got good attention. Easy to use online booking system, clear comms over WhatsApp. Flexible... See more

Rated 5 out of 5 stars

Had my Subaru standing unused under a tree for 10 months. Needed a good exterior clean and mild interior tidy up. Lewis from Medusa Auto Detailing arrived exactly at time promised and thoroughly sor... See more

Rated 5 out of 5 stars

I had an incredible experience with Leo from Medusa Auto Detailing! From start to finish, he was friendly, professional, and extremely polite. But most importantly — the results were unbelievable. W... See more


Company details

  1. Valeting service

Written by the company

LONDON’S FINEST MOBILE AUTO DETAILING BROUGHT TO YOUR DOORSTEP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(176)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding

Everyone talks about the outstanding service from Amazon and American Express, but I feel they will all soon be speaking about how amazing Medusa Auto Detailing is.

My experience with Medusa was excellent. The way they communicated ahead of the visit was easy and no messing about when discussing the price.

Leo was the chap who did the job on the car and he was professional and knowledgeable throughout the entire clean. His attention to detail was brilliant and he did an excellent job. I did the enhanced detailing and the before and after was mind blowing. The entire job took seven and half hours and no part of the cleaning process was missed.

I strongly recommend these guys as they are clearly pro's at what they are doing.

Ps... they even came to do the job on my car on Christmas Eve!

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - we did a mould clean with Rahan and it was perfect after completing the service. Thank you!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Great present

This was an unusual but delightful Christmas present organised by my partner while I was at work. I feel like I’m getting into a brand new car (it’s 12 years old).
I didn’t meet you Leo but thank you for a brilliant 5 star job

20 December 2025
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE!

AMAZING SERVICE!

Lewis from Medusa did a cracking job. He was highly professional, polite and friendly.

When I saw the outcome I honestly thought I had a brand new car. I was amazing.

I am now looking at their monthly service to keep my pride and joy in tip top shape!

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Medusa Mobile Car Clean

Been using Medusa since they first started and they always go above and beyond.
Raj did my car the first time and then Lewis ever since. The work is second to none and my car always look stunning after they are done with it

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Great job

I was lucky enough to meet a chap called Leo, who detailed my car. Very professional. Excellent job.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Ray was excellent

Ray was excellent. He did a brilliant job on my car, especially considering how cold it was outside. He worked carefully, professionally, and the results were great. Really impressed with the service.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Professional and great quality

These guys are incredible. The job they do is unreal. Attention to detail is great. Used them twice on my wife’s car. First time when she bought it they managed to get rid of the cigarette smell and dog hair from previous owner. And now do a yearly full valet.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant clean and experience

Leo and colleague did an amazing job on a car that was covered in quite a lot of bird poop (from sitting under a tree for a month). The attention to detail (and indeed speed and efficiency of the service) was excellent. As was the friendly and informative chat. So pleased I found this company. Thank you!

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work and experience

Lewis arrived before the appointment time, so the experience was already off to a great start.
Once he arrived, Lewis was very courteous and friendly, as well as carrying out a great job on the New Car Protection detailing that I had requested. Helped remove some marks that had etched in to the top coat and was done in line with the scheduled finish time. He clearly has a passion for detailing as well as cars.
Overall, very satisfied with the service carried out and will be a repeat customer for detailing with Medusa and Lewis.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

new car detail

Booked a new car detail. Easy to do on the website and easy to fix date and time. Lewis is a first class operator and did an A+ job. Happy to use them again.

17 July 2025
Unprompted review

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