Medusa Auto Detailing Reviews 

176
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality of the car cleaning service, noting that interiors look completely brand new and spotless after every visit. Consumers are truly impressed by the thoroughness of the work, emphasizing that no part of the vehicle is ever missed during the process. Some reviewers were happy with the prompt arrival times and how efficiently the entire detailing appointment is handled from start to finish. People also appreciate the friendly communication and professional attitude shown by the staff, making each interaction exceptionally pleasant and reassuring. Many individuals express strong loyalty, mentioning they will definitely book future maintenance and recommend the business to others.

What people talk about most

Service

Users describe positive interactions with service, highlighting diligent staff who arrive on time and... See more

Staff

Clients share positive opinions on staff, consistently praising their professional, friendly, and reliable... See more

Quality

Customers consistently note positive experiences with quality, stating that their vehicles look brand new and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had booked a New Car / Protection Detail. Leo and Dawood from Medusa arrived and worked diligently cleaning the car inside and out and applying the ceramic coating as per the detailing package. Bot... See more

Rated 5 out of 5 stars

Great job on cleaning the soiled interior of my car - floor carpeting now looks like new, other elements also got good attention. Easy to use online booking system, clear comms over WhatsApp. Flexible... See more

Rated 5 out of 5 stars

Had my Subaru standing unused under a tree for 10 months. Needed a good exterior clean and mild interior tidy up. Lewis from Medusa Auto Detailing arrived exactly at time promised and thoroughly sor... See more

Rated 5 out of 5 stars

I had an incredible experience with Leo from Medusa Auto Detailing! From start to finish, he was friendly, professional, and extremely polite. But most importantly — the results were unbelievable. W... See more


Company details

  1. Valeting service

Written by the company

LONDON’S FINEST MOBILE AUTO DETAILING BROUGHT TO YOUR DOORSTEP.


Contact info

4.8

Excellent

TrustScore 5 out of 5

176 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(176)

60 reviews in the last 12 months

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Rated 3 out of 5 stars

Medusa auto detailing gold package

I booked the medusa gold package at £245, booked for 9-1330, he was running late which I had to call to find out. He arrived at 11.15 and was finished at 1330. Although my car was in good condition, i dont think everything was done which is listed in the medusa gold package.
A service which was supposed to take 4hours only took 2 hours.
He done a good job on the car, although it was done very quick and i didnt get an option of air freshner/perfume at the end either.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

Dhillon has been cleaning my car for…

Dhillon has been cleaning my car for over a year now and always does a thorough an d excellent job. This time though he definitely went above and beyond and likely saved me from having an accident as he pointed out a bulge in my tyre that would have ended up blowing out and ending badly.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great results. I was looked after by Lewis who did a fantastic and thorough job. My car smells and looks amazing.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful deep clean

Lewis did a wonderful deep clean on my Jaguar which I had not used for four months, its first trip being to the replying centre and rather mucky as a result. Now better than when I bought it. Definitely a 5 star job and will be using them again. He came promptly and spent a good few hours on the task. Both interior and exterior as good as new. Very pleased.

14 September 2024
Unprompted review
Rated 5 out of 5 stars

They did a fantastic job!

They did a fantastic job!

I just bought a used car a few days ago. It looked like it’s been to hell and back.

After these guys finished spending 4 hours, I feel like I have the cleanest, shiniest and the best looking car in the World.

I’m now going to book my other cars with them.

Thanks guys!

20 June 2024
Unprompted review

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