Melios Reviews 47

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I’ve had a really positive experience throughout my onboarding and assessment process. Everything was explained clearly from the start and I always felt like I knew what was happening at each stag... See more

Rated 5 out of 5 stars

We have used Melios for my daughter and now to book myself in for an ADHD test. Luke who originally did our consultation was fabulous and so professional and friendly. From start to finish our daughte... See more

Company replied

Rated 5 out of 5 stars

I have very recently started the process of getting an ADHD assessment, accessed via Healix Health, and I am really impressed with how quick & easy the process has been so far. I have been kept up to... See more

Company replied

Rated 5 out of 5 stars

We’ve just started the combined ADHD and ASD assessment process with Melios, and the experience so far has been fantastic. From the very first call, Luka has been kind, professional, and really easy... See more

Company replied

Company details

  1. Mental Health Services

Written by the company

Making space for autism, ADHD and mental wellbeing.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The team at Melios did everything they…

The team at Melios did everything they could to help me with my assessment. I was happy with the level of contact and support I received.

13 February 2025
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Reply from Melios

Thanks for your review, Callum. We're so pleased to read you're happy with the support received. Thanks for choosing Melios to help you.

Rated 4 out of 5 stars

Quick service for ADHD & ASD assessments

ADHD & ASD assessments were carried out within a few weeks and the process was clearly explained from start to end. Had a technical issue at the beginning (we weren't told in advance about browser requirements) but otherwise it went smoothly.

10 December 2024
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Reply from Melios

Thanks so much for taking the time to share your positive feedback, Linda.

Rated 5 out of 5 stars

Amazing!

From start to finish, my experience with Melios has been incredibly positive. After my initial enquiry call, Melios were very quick to get me set up on their system so that I could fill in the required assessment questionnaires. Once they were completed, I was then given a call to set up the appointments which took place the next week. I had an adult combined assessment for ASD and ADHD. Although it was a very difficult and tiring week, the different clinicians could not have been more helpful and understanding. I was allowed the time to go through my experiences and never felt rushed. This was particularly helpful to me as I was so worried I would not get to go through everything that I needed to. In a matter of weeks I got my diagnosis for both ASD and ADHD and I can not explain the relief I feel. At 36 years old, I am now able to start the next chapter of my life with greater understanding of myself and my needs. Thank you Melios, amazing staff and service!

26 September 2024
Unprompted review
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Reply from Melios

Thanks, Shelley, for taking the time to leave us your feedback. We're thrilled to read you felt supported throughout your experience with Melios and that you can now start the next chapter with more understanding. We're so pleased you chose Melios to support you.

Rated 5 out of 5 stars

Superb, kind & friendly service

All admin and portal processes went smoothly, never any issues there so it was nice and easy in that respect. Full stars go to the service provided during the sessions, I felt like these alone were therapeutic. Paul went above and beyond to put the extra effort into understanding me on a personal level in order to provide the best service for me and I genuinely felt like he had a passion to do so. My only regret was not reaching out sooner. Many thanks and best wishes

2 November 2023
Unprompted review
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Reply from Melios

Thanks for leaving us a review, Terence. We're so pleased your Melios experience was positive and that you found the process smooth. Your kind feedback will be passed onto Paul directly.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very efficient and professional. Saved waiting years on a waiting list. Thank you so much. Highly recommended!!!

1 November 2023
Unprompted review
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Reply from Melios

Thank you for taking the time to share your experience and for highly recommending Melios.

Rated 5 out of 5 stars

Excellent

Excellent from start to finish.

22 March 2023
Unprompted review
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Reply from Melios

Thank you for the positive review. We're so pleased to support you at Melios.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience - the assessment was scheduled very quickly and all the staff were very professional and thorough. My child’s assessment had some complicating factors and the team carried out a multidisciplinary meeting to be 100% certain of the diagnosis. When I had a problem with the diagnosis being recognised by CAMHS, Melios staff were very helpful. It turned out the CAMHS team had not looked at the appendix to the report, which contains the detailed findings. This was entirely the fault of CAMHS and they subsequently accepted the diagnosis and it was written into my child’s EHCP

11 April 2023
Unprompted review
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Reply from Melios

Thanks for taking the time to leave us a review, Ruth. We're so pleased you had a fantastic experience with Melios and that the team were able to support you with your local CAMHS accepting the diagnosis. Please do not hesitate to get in touch if we can be of any further support.

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