Mercedes-Benz Financial Services UK Reviews 

Tim was very helpful and knowledgeable, answered all the questions I had about the car, would definitely recommend going to see Tim when purchasing your next car.
Thanks you Tim 🙂

Clear, Concise and supported throughout, from the very start in choosing a car to the day we collected our new car

because the sales person was polite and helpful made any hiccough acceptable.
He didn't have to sell us a car but took as through the administrative process in a kind and considerate manner.

The team explained everything, it could not have been
easier . Really great customer care from every team member I who assisted me

⭐⭐⭐⭐⭐

I’d just like to say a massive thank you to Mason at Mercedes for all his help throughout the whole process. He was extremely friendly, professional and helpful from start to finish, and made everything really straightforward and stress-free.

Mason took the time to answer all my questions, kept me updated throughout, and made me feel like a valued customer rather than just another sale. Nothing was too much trouble and his customer service was excellent.

I’m really pleased with my Mercedes and the service I received. I would definitely recommend Mason to anyone looking to buy a Mercedes. A credit to the dealership and a real pleasure to deal with.

Thanks again, Mason! 👍⭐⭐⭐⭐⭐

"I’ve had a wonderful three years with Mercedes-Benz! The service and offers have been excellent, the team are friendly and professional, and I’ve always felt well looked after. I look forward to hopefully returning soon for a brand new car!"

Agent was very helpful and professional
I like to thank him every much

Excellent service from Monjir at Mercedes-Benz Croydon!

I had a fantastic experience dealing with Monjir, who was professional, friendly, knowledgeable and extremely helpful throughout the whole process. He took the time to understand exactly what I was looking for and made everything feel smooth and stress-free.

His excellent customer service and attention to detail really stood out. Monjir is a true credit to Mercedes-Benz Croydon, and I would highly recommend him to anyone looking for a first-class car-buying experience.
Mrs Laura E

Great experience, great support and warm welcome. Better experience than 3 years ago.

I have just purchased my first car through Mercedes-Benz finance. It was the easiest and straightforward finance agreement I have completed.

worst company ever when dealing with refinancing. Never come back to them you will regret.

Easy to understand all documents. The service is fantastic, staff were very helpful and the customer service is over my expectation.

Beyond excellent!

Following a previous disappointing experience with Mercedes-Benz Ascot, I have to say that Mercedes-Benz Brooklands has completely restored my faith in the Mercedes-Benz brand.

From start to finish, the service has been exceptional, and I genuinely couldn’t be happier with my experience. A special thank you to Joe Lopez for his outstanding service, professionalism and attention to detail. Joe went above and beyond to make the whole process smooth, enjoyable and reassuring.

I’m absolutely delighted with my new CLA and, thanks to Joe and the team at Mercedes-Benz Brooklands, I can confidently say that Mercedes-Benz has been redeemed for me.

Thank you, Joe Lopez, and Mercedes-Benz Brooklands — truly beyond excellent! ⭐️

My sales executive was very helpful and patient. He explained everything I needed to know. It was a very good and smooth experience. Thanks so much SH.

The Sales agent we dealt with, Jack Clarke was extremely helpful, knowledgeable about the vehicle, and easy to deal with,
Such a nice chap, very professional!

Was in market for new car for my husband and hadn’t settled on what model to get. I have had a number of MB over the years and always loved driving them. Made an online enquiry and Lewis from Glasgow MB got in touch. Tool me a couple of weeks to finally decide to buy so Lewis checked in a couple of times until we bought. Talked us through all the digital paperwork and, again, kept us informed until car arrived. Great experience throughout not just from Lewis but Colin as well. Husband loves the car!

The purchase of my new car went really well and the vehicle was delivered sooner than expected. The staff at Mercedes Norwich were extremely helpful and the hand over experience is a lovely touch as this was my first "New" car purchase.

The service Mercedes provided was high quality to their standards

When I purchased my MB brand new from the Birmingham show room I was told that I can set the mileage as low because it won’t make much difference if I give this one back and get a new MB. Well, I am now in negative equity and MB wanting more money for a new car. Totally misled me and the finance team have zero interest in helping.

New car financed at competitive rate, very happy. Salesperson Stuart Owlett was very accommodating with requests, and made it clear what was being offered by Mercedes at the time.